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Agenda Packet TC 01/04/2010Town Council Trophy Club Entities Meeting Agenda 100 Municipal Drive Trophy Club, Texas 76262 Svore Municipal Building Boardroom7:00 PMMonday, January 4, 2010 Call to order and announce a quorum. Invocation Pledges: Pledge of allegiance to the American Flag. Pledge of allegiance to the Texas Flag. "Honor the Texas flag; I pledge allegiance to thee, Texas, one state under God, one and indivisible." PRESENTATION 1.09-544-T Presentation from Allied Waste regarding upcoming Contract renewal, and discussion of the same. Allied Waste Contract.pdf Allied Waste - First & Second Modification Agreements.pdf Attachments: CITIZEN PRESENTATIONS: This is an opportunity for citizens to address the Council on any matter whether or not it is posted on the agenda. The Council is not permitted to take action on or discuss any presentations made to the Council at this time concerning an item not listed on the agenda. The Council will hear presentations on specific agenda items prior to the Council addressing those items. You may speak up to three (3) minutes or the time limit determined by the Mayor or presiding officer. To speak during this item you must complete the Speaker's form that includes the topic(s) of your statement. Topics of presentation should be limited to matters over which the Council has authority. CONSENT AGENDA All matters listed as Consent Agenda are considered to be routine by the Town Council and will be enacted by one motion. There will not be a separate discussion of these items. If discussion is desired, that item will be removed from the consent agenda and will be considered separately. 2.09-460-T Consider and take appropriate action regarding the Minutes dated November 18 and 22, 2009. (Council Retreat) November 18 & 22, 2009 Minutes.pdfAttachments: Town Council 1 of 284 Meeting Date: January 4, 2010 January 4, 2010Town Council Meeting Agenda 3.09-542-T Consider and take appropriate action regarding the Minutes dated December 7, 2009. December 7, 2009 Minutes.pdfAttachments: 4.09-543-T Consider and take appropriate action authorizing the expenditure from GASB/34 for a replacement printer and server and authorizing Town Manager Emmons or his designee to execute necessary documents. PUBLIC HEARING 5.09-506-T Public Hearing to Consider an Amendment to PD-Planned Development District No. 27, Known as The Highlands at Trophy Club, Ordinance No. 2007-15 P&Z by amending Exhibit "B" - Development Standards, Section V. Neighborhood Regulations, Subsection "J" Village Center, Item 1. Permitted Uses. Applicant: Centurion Acquisitions, L.P. (PD AMD-09-030) Staff Report - Town Council - 010410.pdf Village Center Regulations from PD-27.pdf Renotification - PON Explanation.pdf List of Property Owners within 200 ft.pdf Public Hearing Notice - Newspaper.pdf P&Z Minutes - Dec 3 - Excerpt.pdf Ordinance 2010-XX PZ Village Center Revision.pdf Attachments: REGULAR SESSION 6.09-507-T Consider and take appropriate action regarding a request from Centurion Acquisitions, L.P. to amend Planned Development No. 27, Ordinance No. 2007-15 P&Z, Exhibit B "Development Standards", Section V "Neighborhood Regulations", Subsection J "Village Center", Item 1 "Permitted Uses". (PD-AMD-09-030) Consideration - Town Council - 010410.pdfAttachments: 7.09-462-T Consider and take appropriate action regarding the potential addition of alternative options to Chapter 3 of the Code of Ordinances entitled “Buildings and Construction” of Article XV, entitled “Swimming Pools” to amend section 15.04 (i) “Draining of Swimming Pools” relative to Diatomaceous Earth. Ord. 2008-22.pdfAttachments: 8.09-537-T Consider and take appropriate action regarding financial and variance report dated: a. November November 2009 Monthly Financial Statements.pdfAttachments: 9.09-545-T Consider and take appropriate action regarding setting a date to hold a Joint Session with Trophy Club MUD 1. 10.09-546-T Consider and take appropriate action regarding setting a date for a Council Retreat to establish goals and objectives for FY 2010-11. Town Council 2 of 284 Meeting Date: January 4, 2010 January 4, 2010Town Council Meeting Agenda 11.09-533-T Town Manager Emmons to provide a report regarding the sound barrier issues on the east side and conversations with TXDOT; and discussion of same. Sound Wall 1999.pdf 114 letter.pdf Sound Barrier TXDOT (2).pdf Attachments: 12.09-535-T Town Manager Emmons to provide a report regarding the results of the Customer Service Satisfaction Survey; and discussion of same. Survey Results.pdf Customer Satisfaction.pdf Attachments: 13.09-536-T Town Manager Emmons to provide a report regarding the finances and administrative activities of the Town as of the end of fiscal year 08-09 as required by subsection "f" of Town Charter Section 4.05 entitled "Powers and Duties" of Article IV entitled "Administrative Services"; discussion of same. Town Manager's Message.pdf Copy of September 2009 Preliminary Balance Sheet.pdf Attachments: 14.09-541-T Items for future Agendas. Items for Future Agendas.pdfAttachments: 15.09-540-T Receive a progress report from Council Member Wilson regarding the December 15, 2009 TCMUD1 Meeting; discussion of same. 16.09-539-T Mayor and Council Update regarding training opportunities, educational sessions, and regional meetings. ADJOURN * The Town Council may convene into executive session to discuss posted items as allowed by the Texas Open Meeting Act, LGC.551.071 Town Council 3 of 284 Meeting Date: January 4, 2010 January 4, 2010Town Council Meeting Agenda CERTIFICATION I certify that the above notice was posted on the front window of the Svore Municipal Building, 100 Municipal Drive, Trophy Club, Texas, on Wednesday, December 30, 2009 by 5:00 P.M. in accordance with Chapter 551, Texas Government Code. ________________________________ Lisa Hennek, Town Secretary If you plan to attend this public meeting and have a disability that requires special needs, please contact the Town Secretary’s Office at 682-831-4600, 48 hours in advance and reasonable accommodations will be made to assist you. I certify that the attached notice and agenda of items to be considered by this Board was removed by me from the front window of the Svore Municipal Building, 100 Municipal Drive, Trophy Club, Texas, on the __________ day of ______________________, 2009 ________________________________, Title: ___________________________ Town Council 4 of 284 Meeting Date: January 4, 2010 100 Municipal Drive Trophy Club, Texas 76262Trophy Club Entities Legislation Details (With Text) File #: Version:109-544-T Name: Status:Type:Agenda Item Regular Session File created:In control:12/29/2009 Town Council On agenda:Final action:1/4/2010 Title:Presentation from Allied Waste regarding upcoming Contract renewal, and discussion of the same. Attachments:Allied Waste Contract.pdf Allied Waste - First & Second Modification Agreements.pdf Action ByDate Action ResultVer. Town Council 5 of 284 Meeting Date: January 4, 2010 109-544-T Version:File #: Title Presentation from Allied Waste regarding upcoming Contract renewal, and discussion of the same. Body Jeri Harwell with Allied Waste (Republic) will present 2 optionsregarding the renewal of the Town's solid waste service contract. Option #1 will include the Recycle Bank concept. Option #2 will provide the same service that we currently have. The terms of the current contract allow for a 5 year extension with a 60 day notice by both parties. Unless extended, the current contract will expire April 17, 2010. The purpose of this item is to allow Council to decide on which option it wishes to pursue so that the proper contract addendum can be written. Once a decision has been made, the Contract will be brought back on a later agenda. Town Council 6 of 284 Meeting Date: January 4, 2010 Town Council 7 of 284 Meeting Date: January 4, 2010 Town Council 8 of 284 Meeting Date: January 4, 2010 Town Council 9 of 284 Meeting Date: January 4, 2010 Town Council 10 of 284 Meeting Date: January 4, 2010 Town Council 11 of 284 Meeting Date: January 4, 2010 Town Council 12 of 284 Meeting Date: January 4, 2010 Town Council 13 of 284 Meeting Date: January 4, 2010 Town Council 14 of 284 Meeting Date: January 4, 2010 Town Council 15 of 284 Meeting Date: January 4, 2010 Town Council 16 of 284 Meeting Date: January 4, 2010 Town Council 17 of 284 Meeting Date: January 4, 2010 Town Council 18 of 284 Meeting Date: January 4, 2010 Town Council 19 of 284 Meeting Date: January 4, 2010 Town Council 20 of 284 Meeting Date: January 4, 2010 Town Council 21 of 284 Meeting Date: January 4, 2010 Town Council 22 of 284 Meeting Date: January 4, 2010 Town Council 23 of 284 Meeting Date: January 4, 2010 Town Council 24 of 284 Meeting Date: January 4, 2010 Town Council 25 of 284 Meeting Date: January 4, 2010 Town Council 26 of 284 Meeting Date: January 4, 2010 Town Council 27 of 284 Meeting Date: January 4, 2010 Town Council 28 of 284 Meeting Date: January 4, 2010 Town Council 29 of 284 Meeting Date: January 4, 2010 Town Council 30 of 284 Meeting Date: January 4, 2010 Town Council 31 of 284 Meeting Date: January 4, 2010 Town Council 32 of 284 Meeting Date: January 4, 2010 Town Council 33 of 284 Meeting Date: January 4, 2010 100 Municipal Drive Trophy Club, Texas 76262Trophy Club Entities Legislation Details (With Text) File #: Version:109-460-T Name: Status:Type:Agenda Item Consent Agenda File created:In control:11/4/2009 Town Council On agenda:Final action:1/4/2010 Title:Consider and take appropriate action regarding the Minutes dated November 18 and 22, 2009. (Council Retreat) Attachments:November 18 & 22, 2009 Minutes.pdf Action ByDate Action ResultVer. Town Council 34 of 284 Meeting Date: January 4, 2010 109-460-T Version:File #: Title Consider and take appropriate action regarding the Minutes dated November 18 and 22, 2009. (Council Retreat) Town Council 35 of 284 Meeting Date: January 4, 2010 MINUTES FROM SPECIAL WORKSESSION TOWN COUNCIL MEETING FOR THE TOWN OF TROPHY CLUB LOCATION: 100 MUNICIPAL DRIVE, TROPHY CLUB, TEXAS Wednesday, November 18, 2009 4:00 PM Marriott Solana, Westlake Board Room 5 Village Circle, Westlake, TX 76262 STATE OF TEXAS § COUNTY OF DENTON § The Town Council of the Town of Trophy Club, Texas, met in a Special Workshop Session on Wednesday, November 18, 2009. The meeting was held at the Marriott Solana, Westlake Board Room, 5 Village Circle, Westlake, TX 76262 and was open to the public. TOWN COUNCIL MEMBERS PRESENT: Connie White Mayor Glenn Strother Mayor Pro Tem Susan Edstrom Council Member Philip Sterling Council Member Kathleen Wilson Council Member Bill Rose Council Member STAFF AND GUEST(S) PRESENT: Karen S. Walz Principal Strategic Community Solutions Brandon Emmons Town Manager Stephen Seidel Assistant Town Manager Lisa Hennek Town Secretary Patricia Adams Town Attorney Mayor White announced the date of November 18, 2009, called to order and announced a quorum at 4:08 p.m. 09-500-T Town Manager introduced Karen Walz from Strategic Community Solutions. Karen Walz gave a brief history of her experience and specialization in long-term planning. The Agendas for both Sessions are attached. 09-501-T Discuss and take appropriate action regarding the development and Town Council 36 of 284 Meeting Date: January 4, 2010 implementation of a Strategic Plan for the Town and regarding the following related items: A. Setting the Stage B. Context for Strategic Planning C. Strengths, Weaknesses, Opportunities, & Threats Analysis D. Small Group Exercise: Trophy Club 2020 Council survey results from this session attached. ADJOURN Motion made by Sterling, seconded by Wilson to adjourn. Meeting adjourned at 8:03 p.m. ______________________________ ___________________________ Lisa Hennek, Town Secretary Connie White, Mayor Town of Trophy Club, Texas Town of Trophy Club, Texas Town Council 37 of 284 Meeting Date: January 4, 2010 MINUTES FROM SPECIAL WORKSESSION TOWN COUNCIL MEETING FOR THE TOWN OF TROPHY CLUB LOCATION: 100 MUNICIPAL DRIVE, TROPHY CLUB, TEXAS Sunday, November 22, 2009 4:00 PM Marriott Solana, Westlake Board Room 5 Village Circle, Westlake, TX 76262 STATE OF TEXAS § COUNTY OF DENTON § The Town Council of the Town of Trophy Club, Texas, met in a Special Workshop Session on Sunday, November 22, 2009. The meeting was held at the Marriott Solana, Westlake Board Room, 5 Village Circle, Westlake, TX 76262 and was open to the public. TOWN COUNCIL MEMBERS PRESENT: Connie White Mayor Glenn Strother Mayor Pro Tem Susan Edstrom Council Member Philip Sterling Council Member Kathleen Wilson Council Member Bill Rose Council Member STAFF AND GUEST(S) PRESENT: Karen S. Walz Principal Strategic Community Solutions Brandon Emmons Town Manager Lisa Hennek Town Secretary Patricia Adams Town Attorney Mayor White announced the date of November 22, 2009, called to order and announced a quorum at 4:02 p.m. 09-502-T Discuss and take appropriate action regarding the development and implementation of a Strategic Plan for the Town and regarding the following related items: A. Recap of session #1 B. Vision for the Town of Trophy Club C. Goals and Policies Town Council 38 of 284 Meeting Date: January 4, 2010 D. Wrap-Up A synopsis from both sessions is attached. ADJOURN Motion to adjourn made by Sterling, seconded by Wilson to adjourn. Meeting adjourned at 8:45 p.m. ______________________________ ___________________________ Lisa Hennek, Town Secretary Connie White, Mayor Town of Trophy Club, Texas Town of Trophy Club, Texas Town Council 39 of 284 Meeting Date: January 4, 2010 Town of Trophy Club November 18, 2009 Town Planning Retreat 1 Town Planning Town Planning RetreatRetreat Town of Trophy Club November 2009 November 2009Town Planning Retreat AgendaAgenda Wednesday • Setting the Stage • Context for Strategic Planning •SWOT • Trophy Club 2020 Sunday • Recap of Session 1 • Where do we want to go? • How will we get there? • Wrap Up November 2009Town Planning Retreat Retreat ObjectivesRetreat Objectives 1. Review the Town’s context, accomplishments, challenges & existing conditions 2. Build agreement on a broad vision for Trophy Club’s future character & direction 3. Seek agreement on broad goals & priorities that should direct Trophy Club’s policies, programs & budgets 4. Discuss & reach agreement on appropriate roles of Town Council, staff and leadership of other entities 5. Develop an action agenda of next steps 6. Strengthen the working relationships among the Town’s elected and appointed officials Setting the StageSetting the Stage Where You Stand Where You Stand Depends onDepends on Where You SitWhere You Sit November 2009Town Planning Retreat What do I mean by this?What do I mean by this? Phrase coined by Graham T. Allison • Former Dean, John F. Kennedy School of Government, Harvard University • Foreign affairs expert and author, “Essence of Decision” He argues that where an individual stands on any particular issue is based on where that person ‘sits’ – what his role or responsibility is – and on where he ‘sat’ in the past – his background, expertise & experience. Town Council 40 of 284 Meeting Date: January 4, 2010 Town of Trophy Club November 18, 2009 Town Planning Retreat 2 November 2009Town Planning Retreat Discussion #1Discussion #1 We begin with a discussion of some specific aspects of where each of you ‘sit’ Tasks •Divide into teams of two •Each person interviews the other •After the interviews, each person will report briefly about the person he or she interviewed You have 15 minutes for the interviews November 2009Town Planning Retreat Interview QuestionsInterview Questions Describe an experience you had before the age of 20 that was important in shaping your approach to working with groups and/or teams. • How does this experience affect the way you handle your role with the Town of Trophy Club? What is your earliest recollection of Trophy Club? What one skill do you find most valuable in your position with the Town of Trophy Club? Interview ReportsInterview Reports Keypad pollingKeypad polling November 2009Town Planning Retreat Which Shakespearean character was Which Shakespearean character was the famous lover of Juliet?the famous lover of Juliet? R o me o Othell o L e on a rdo H a mle t 0%0%0%0% 1. Romeo 2. Othello 3. Leonardo 4. Hamlet November 2009Town Planning Retreat pancake : griddle :: hamburger : pancake : griddle :: hamburger : lett u ce b un ketchup grill 0%0%0%0% 1. lettuce 2. bun 3. ketchup 4. grill Town Council 41 of 284 Meeting Date: January 4, 2010 Town of Trophy Club November 18, 2009 Town Planning Retreat 3 November 2009Town Planning Retreat Which Town services/programs Which Town services/programs are most important to Trophy are most important to Trophy ClubClub’’s success?s success? November 2009Town Planning Retreat Street maintenance & mediansStreet maintenance & medians V e r y imp or t a nt Som e w ha t impo rt a n t Ne ut r a l N o t very im por tant Ve r y un i mp o rt a n t I ’m n ot s ur e 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat Customer serviceCustomer service V e r y imp or t a nt Som e w ha t impo rt a n t Ne ut r a l N o t very im por tant Ve r y un i mp o rt a n t I ’m n ot s ur e 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat Utility servicesUtility services V e r y imp or t a nt Som e w ha t impo rt a n t Ne ut r a l N o t very im por tant Ve r y un i mp o rt a n t I ’m n ot s ur e 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat Public safety servicesPublic safety services V e r y imp or t a nt Som e w ha t impo rt a n t Ne ut r a l N o t very im por tant Ve r y un i mp o rt a n t I ’m n ot s ur e 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat Parks and recreationParks and recreation V e r y imp or t a nt Som e w ha t impo rt a n t Ne ut r a l N o t very im por tant Ve r y un i mp o rt a n t I ’m n ot s ur e 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure Town Council 42 of 284 Meeting Date: January 4, 2010 Town of Trophy Club November 18, 2009 Town Planning Retreat 4 November 2009Town Planning Retreat Growth and developmentGrowth and development V e r y imp or t a nt Som e w ha t impo rt a n t Ne ut r a l N o t very im por tant Ve r y un i mp o rt a n t I ’m n ot s ur e 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat CommunicationsCommunications V e r y imp or t a nt Som e w ha t impo rt a n t Ne ut r a l N o t very im por tant Ve r y un i mp o rt a n t I ’m n ot s ur e 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat AdministrationAdministration V e r y imp or t a nt Som e w ha t impo rt a n t Ne ut r a l N o t very im por tant Ve r y un i mp o rt a n t I ’m n ot s ur e 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How satisfied are you with How satisfied are you with Trophy Club services/programs?Trophy Club services/programs? November 2009Town Planning Retreat Street maintenance & mediansStreet maintenance & medians V e r y sa tis f ied Som ewha t sa t isfi e d N e u t r al N ot v e ry s a t is f ied Ve r y d i s s atis f ied I’m n o t sure 0%0%0%0%0%0% 1. Very satisfied 2. Somewhat satisfied 3. Neutral 4. Not very satisfied 5. Very dissatisfied 6. I’m not sure November 2009Town Planning Retreat Customer serviceCustomer service V e r y sa tis f ied Som ewha t sa t isfi e d N e u t r al N ot v e ry s a t is f ied Ve r y d i s s atis f ied I’m n o t sure 0%0%0%0%0%0% 1. Very satisfied 2. Somewhat satisfied 3. Neutral 4. Not very satisfied 5. Very dissatisfied 6. I’m not sure Town Council 43 of 284 Meeting Date: January 4, 2010 Town of Trophy Club November 18, 2009 Town Planning Retreat 5 November 2009Town Planning Retreat Utility servicesUtility services V e r y sa tis f ied Som ewha t sa t isfi e d N e u t r al N ot v e ry s a t is f ied Ve r y d i s s atis f ied I’m n o t sure 0%0%0%0%0%0% 1. Very satisfied 2. Somewhat satisfied 3. Neutral 4. Not very satisfied 5. Very dissatisfied 6. I’m not sure November 2009Town Planning Retreat Public safety servicesPublic safety services V e r y sa tis f ied Som ewha t sa t isfi e d N e u t r al N ot v e ry s a t is f ied Ve r y d i s s atis f ied I’m n o t sure 0%0%0%0%0%0% 1. Very satisfied 2. Somewhat satisfied 3. Neutral 4. Not very satisfied 5. Very dissatisfied 6. I’m not sure November 2009Town Planning Retreat Parks and recreationParks and recreation V e r y sa tis f ied Som ewha t sa t isfi e d N e u t r al N ot v e ry s a t is f ied Ve r y d i s s atis f ied I’m n o t sure 0%0%0%0%0%0% 1. Very satisfied 2. Somewhat satisfied 3. Neutral 4. Not very satisfied 5. Very dissatisfied 6. I’m not sure November 2009Town Planning Retreat Growth and developmentGrowth and development V e r y sa tis f ied Som ewha t sa t isfi e d N e u t r al N ot v e ry s a t is f ied Ve r y d i s s atis f ied I’m n o t sure 0%0%0%0%0%0% 1. Very satisfied 2. Somewhat satisfied 3. Neutral 4. Not very satisfied 5. Very dissatisfied 6. I’m not sure November 2009Town Planning Retreat CommunicationCommunication V e r y sa tis f ied Som ewha t sa t isfi e d N e u t r al N ot v e ry s a t is f ied Ve r y d i s s atis f ied I’m n o t sure 0%0%0%0%0%0% 1. Very satisfied 2. Somewhat satisfied 3. Neutral 4. Not very satisfied 5. Very dissatisfied 6. I’m not sure November 2009Town Planning Retreat AdministrationAdministration V e r y sa tis f ied Som ewha t sa t isfi e d N e u t r al N ot v e ry s a t is f ied Ve r y d i s s atis f ied I’m n o t sure 0%0%0%0%0%0% 1. Very satisfied 2. Somewhat satisfied 3. Neutral 4. Not very satisfied 5. Very dissatisfied 6. I’m not sure Town Council 44 of 284 Meeting Date: January 4, 2010 Town of Trophy Club November 18, 2009 Town Planning Retreat 6 November 2009Town Planning Retreat Resident Satisfaction SurveyResident Satisfaction Survey 3.23Growth & Development 3.44Parks & Recreation 3.60Administration 3.62Communication 3.64Utility Services 3.74Customer Service 3.77Maint. Streets & Medians 4.05Public Safety Services Weighted RatingService November 2009Town Planning Retreat Some other factors that affect Some other factors that affect the Town of Trophy Clubthe Town of Trophy Club ’’s s successsuccess November 2009Town Planning Retreat How important is effective Council leadership to How important is effective Council leadership to a successful future for Trophy Club?a successful future for Trophy Club? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is staff expertise to a successful How important is staff expertise to a successful future for Trophy Club?future for Trophy Club? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is effective communication with How important is effective communication with citizens to a successful future for Trophy Club?citizens to a successful future for Trophy Club? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is a shared vision of the future How important is a shared vision of the future for the Town of Trophy Club?for the Town of Trophy Club? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure Town Council 45 of 284 Meeting Date: January 4, 2010 Town of Trophy Club November 18, 2009 Town Planning Retreat 7 November 2009Town Planning Retreat How important is securing adequate financial How important is securing adequate financial resources to a successful future for Trophy Club?resources to a successful future for Trophy Club? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is partnership with the MUD to How important is partnership with the MUD to a successful future for Trophy Club?a successful future for Trophy Club? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure Context for Context for Strategic PlanningStrategic Planning AccomplishmentsAccomplishments November 2009Town Planning Retreat Recent AccomplishmentsRecent Accomplishments 1. What are the key accomplishments in the past 3 to 5 years for the Trophy Club community? 2. What are the key accomplishments in the past 3 to 5 years for the Town of Trophy Club government? ChallengesChallenges Town Council 46 of 284 Meeting Date: January 4, 2010 Town of Trophy Club November 18, 2009 Town Planning Retreat 8 November 2009Town Planning Retreat Recent ChallengesRecent Challenges 3. What are the most difficult challenges the Trophy Club community has faced in the past 3 to 5 years? 4. What are the most difficult challenges the Town of Trophy Club government has faced in the past 3 to 5 years? Break!Break! 15 minutes For dinner to be served External ContextExternal Context Karen Walz November 2009Town Planning Retreat Why are we discussing these trends? Why are we discussing these trends? Impact on ‘standard’ operations and assumptions Change in the type/level of services and facilities needed by the community Change how Town government operates Change the role of cities & towns Create new opportunities for Trophy Club November 2009Town Planning Retreat What can we do with/about these What can we do with/about these trends?trends? Anticipate the need to change Prepare more effectively Identify contingencies/alternatives Maximize benefits Minimize negative impacts Adapt more resiliently Global & National Global & National ContextContext 5 key trends Town Council 47 of 284 Meeting Date: January 4, 2010 Town of Trophy Club November 18, 2009 Town Planning Retreat 9 November 2009Town Planning Retreat 1. Economy1. Economy Recession • “Recession has had highly varied impacts on different U.S. metropolitan areas.” MetroMonitor • Impacts on regions vary by industry sector Globalization • Of economic activity & competition • Of information sharing & collaboration • Of cultural values • Of risk & conflict Question for Trophy Club • How do economic changes affect the fiscal well-being of the Town? November 2009Town Planning Retreat 2. Technology2. Technology “The World is Flat” • Ability to ‘plug & play’ globally New technology leads to new communications, opportunities Technology changes expectations Questions for Trophy Club: • How will changes in technology affect the demands residents place on the Town? • How can the Town use these changes to provide better service? November 2009Town Planning Retreat 3. Energy3. Energy Projections of increased demand Higher gas prices led to reduced consumption & changes in preferences Alternative sources may reduce dependence on foreign oil & increase national security Alternative sources also require changes in distribution & storage Question for Trophy Club • Do changing energy supplies affect the Town’s service provision strategies & costs? • Do changes in consumer behavior affect residents’travel within the Town? November 2009Town Planning Retreat 4. Infrastructure4. Infrastructure Deferred maintenance for major U.S. infrastructure networks End of ‘useful’ life Lack of funding for construction of new and rehabilitation of old Capacity limits Location – infrastructure vs. customer Question for Trophy Club • Are procedures & systems in place to monitor and maintain infrastructure over time? November 2009Town Planning Retreat 5. Sustainability5. Sustainability Use resources in a way that allows future generations to meet their own needs Life cycle cost analysis ‘Smart growth’ development patterns Reduce, reuse, recycle Implication for the ‘disposable society’ Question for Trophy Club • Can/should the Town and its residents consider choices that are more sustainable over time? Common theme is Common theme is changechange The future will not be a simple extension of the past Town Council 48 of 284 Meeting Date: January 4, 2010 Town of Trophy Club November 18, 2009 Town Planning Retreat 10 Regional ContextRegional Context November 2009Town Planning Retreat What is Vision North Texas?What is Vision North Texas? Private-public-academic partnership Begun in late 2004 Objectives • Increase awareness about expected growth • Serve as a forum for dialogue among all stakeholders about critical issues • Build support for initiatives that create a successful and sustainable future for North Texas Creating ‘North Texas 2050’ Download at www.visionnorthtexas.org November 2009Town Planning Retreat North Texas North Texas ––a big region a big region …… As large as the state of Massachusetts Dominant U.S. metro •4th largest population •4th largest employment •5th largest GDP 16 counties Many communities •Over 150 cities, diverse characteristics •11 cities have over 100,000 population November 2009Town Planning Retreat North Texans todayNorth Texans today North Texas Population 0 1000 2000 3000 4000 5000 6000 1900 1910 1920 1930 1940 1950 1960 1970 1980 1990 2000 Year Re s i d e n t s ( T h o u s a n d s ) Rest of Region Dallas Fort Worth 5.3M in 2000; 6.4M in 2007 November 2009Town Planning Retreat North Texans in 2030North Texans in 2030 From 2000 to 2030 in 16 county region: •1.6 million more households •4.1 million more people •2.3 million more non-construction jobs Share of key age groups changes •Smaller share in labor force (ages 20 – 64) 61% in 2006; 57% in 2030 •Larger share are seniors (ages 65 -- 84) 7% in 2006; 13% in 2030 Town Council 49 of 284 Meeting Date: January 4, 2010 Town of Trophy Club November 18, 2009 Town Planning Retreat 11 The neighborhoods, The neighborhoods, jobs, services & jobs, services & amenities that North amenities that North Texans want and need in Texans want and need in 2030 (or 2050) will not 2030 (or 2050) will not be the same as in 2000.be the same as in 2000. Market demand will not Market demand will not be met by be met by ‘‘business as business as usualusual’’.. November 2009Town Planning Retreat ‘‘Business as usualBusiness as usual ’’in 2030in 2030 November 2009Town Planning Retreat Investments & InfrastructureInvestments & Infrastructure Natural assets – no regional plans exist Water – more water demand than the capacity currently expected to be available •By 2050, more than double the demand in 2000 Energy – consumption increases at 5% per year •By 2050, demand is 20% over capacity Public facilities – plans for individual facilities or systems •Mobility 2030 provides for $70.9B in improvements but congestion costs increase by $2.4B November 2009Town Planning Retreat Alternatives to Alternatives to ‘‘Business as UsualBusiness as Usual ’’ Connected CentersConnected Centers Return on InvestmentReturn on Investment Diverse, Distinct CommunitiesDiverse, Distinct Communities Green RegionGreen Region November 2009Town Planning Retreat Alternatives evaluation completedAlternatives evaluation completed Download at www.visionnorthtexas.org November 2009Town Planning Retreat TransportationTransportation Compared to Business as Usual (BAU), all alternative scenarios reduce the average trip length by over 10%. Green Region & Diverse, Distinct Communities reduced hours stuck in traffic by 19%. Diverse, Distinct Communities shows the maximum air quality benefit, with 11% reduction in VOC & CO emissions. Return on Investment showed $6.9 billion cost savings to meet infrastructure needs. Town Council 50 of 284 Meeting Date: January 4, 2010 Town of Trophy Club November 18, 2009 Town Planning Retreat 12 November 2009Town Planning Retreat Implications for Trophy Club?Implications for Trophy Club? November 2009Town Planning Retreat Trophy ClubTrophy Club Outer Tier Community •Part of region’s urban fabric but not yet built out Population Growth •About 3,900 in 1990; 6,350 in 2000 (62%) •7,600 population in 2009 (almost 20% increase) •NCTCOG forecast is 10,057 in 2030 (32%) Population 6,900 7,000 7,100 7,200 7,300 7,400 7,500 7,600 7,700 2004 2005 2006 2007 2008 2009 Year November 2009Town Planning Retreat Questions for Trophy ClubQuestions for Trophy Club How will the growth & change expected in North Texas affect Trophy Club? How can Trophy Club take advantage of the new opportunities these changes creates? How can Trophy Club reduce the negative effects of change in this community? Town ContextTown Context Brandon Emmons November 2009Town Planning Retreat Slides on Town to go here (or Slides on Town to go here (or switch to Town ppt)switch to Town ppt) SWOTSWOT Town Council 51 of 284 Meeting Date: January 4, 2010 Town of Trophy Club November 18, 2009 Town Planning Retreat 13 November 2009Town Planning Retreat SWOT AnalysisSWOT Analysis ThreatsOpportunitiesExternal WeaknessesStrengthsInternal ChallengesAdvantages What are the What are the StrengthsStrengths of the of the Town of Trophy Town of Trophy Club organization?Club organization? What are the What are the WeaknessesWeaknesses of the of the Town of Trophy Town of Trophy Club organization?Club organization? What What OpportunitiesOpportunities are (or will be) are (or will be) available to the available to the Town of Trophy Town of Trophy Club because of its Club because of its external context?external context? What are the What are the external external ThreatsThreats facing the Town of facing the Town of Trophy Club?Trophy Club? November 2009Town Planning Retreat Top PrioritiesTop Priorities Which of the SWOT items are most important for the Town of Trophy Club’s success in the future? Tasks •Each of you has 4 sets of colored dots •Consider the list of items we’ve created •‘Vote’ for the 3 most important S, W, O & T’s by placing the dots next to items on the flip charts Town Council 52 of 284 Meeting Date: January 4, 2010 Town of Trophy Club November 18, 2009 Town Planning Retreat 14 Trophy Club 2020Trophy Club 2020 Congratulations!Congratulations! November 2009Town Planning Retreat Trophy Club 2020Trophy Club 2020 It’s November 2020 ICMA (the International City Managers Association)has just announced its “Community of the Year” and Trophy Club has won! You will be the feature story in “Public Management” magazine, and Trophy Club will be on the cover! Now … ICMA needs your help to tell Trophy Club’s story. November 2009Town Planning Retreat Your small group assignmentYour small group assignment Discuss the features of Trophy Club in 2020 that helped the town win this prestigious award Agree on a ‘headline’ for the feature story Draft the lead sentences covering the key points to be featured in the story Decide on the artwork for the magazine cover November 2009Town Planning Retreat TimingTiming You will have about 40 minutes to prepare your magazine Each group will present their magazine feature, so pick a representative to speak for your group We will hear from both groups and then discuss the creative ideas that result Trophy Club 2020Trophy Club 2020 Town Council 53 of 284 Meeting Date: January 4, 2010 Town of Trophy Club November 18, 2009 Town Planning Retreat 15 Keypad pollingKeypad polling November 2009Town Planning Retreat How well do these visions reflect my own ideas How well do these visions reflect my own ideas of Trophy Clubof Trophy Club’’s best future?s best future? Ver y con sis t ent Some w hat consistent Ne ut r a l Som e w h at i n c onsiste nt V ery inconsis t ent I ’m n ot s u re 0%0%0%0%0%0% 1. Very consistent 2. Somewhat consistent 3. Neutral 4. Somewhat inconsistent 5. Very inconsistent 6. I’m not sure November 2009Town Planning Retreat How well do these visions reflect residentsHow well do these visions reflect residents’’ ideas of Trophy Clubideas of Trophy Club’’s best future?s best future? Ver y con sis t ent Some w hat consistent Ne ut r a l Som e w h at i n c onsiste nt V ery inconsis t ent I ’m n ot s u re 0%0%0%0%0%0% 1. Very consistent 2. Somewhat consistent 3. Neutral 4. Somewhat inconsistent 5. Very inconsistent 6. I’m not sure November 2009Town Planning Retreat Which issues are most Which issues are most important to Trophy Clubimportant to Trophy Club ’’s s longlong--term future term future ––to 2030?to 2030? November 2009Town Planning Retreat How significant is the effect of growth on How significant is the effect of growth on Trophy ClubTrophy Club’’s future?s future? Ve r y s i g n i f ic a nt Som e w h at s ignif i cant N e u t r al Not v ery si g nific a n t Ver y i n sign i ficant I’m not sure 0%0%0%0%0%0% 1. Very significant 2. Somewhat significant 3. Neutral 4. Not very significant 5. Very insignificant 6. I’m not sure November 2009Town Planning Retreat How significant is the effect of economic change How significant is the effect of economic change on Trophy Clubon Trophy Club’’s future?s future? Ve r y s i g n i f ic a nt Som e w h at s ignif i cant N e u t r al Not v ery si g nific a n t Ver y i n sign i ficant I’m not sure 0%0%0%0%0%0% 1. Very significant 2. Somewhat significant 3. Neutral 4. Not very significant 5. Very insignificant 6. I’m not sure Town Council 54 of 284 Meeting Date: January 4, 2010 Town of Trophy Club November 18, 2009 Town Planning Retreat 16 November 2009Town Planning Retreat How significant is the effect of technology on How significant is the effect of technology on Trophy ClubTrophy Club’’s future?s future? Ve r y s i g n i f ic a nt Som e w h at s ignif i cant N e u t r al Not v ery si g nific a n t Ver y i n sign i ficant I’m not sure 0%0%0%0%0%0% 1. Very significant 2. Somewhat significant 3. Neutral 4. Not very significant 5. Very insignificant 6. I’m not sure November 2009Town Planning Retreat How significant is the success of the North How significant is the success of the North Texas region for Trophy ClubTexas region for Trophy Club ’’s future?s future? Ve r y s i g n i f ic a nt Som e w h at s ignif i cant N e u t r al Not v ery si g nific a n t Ver y i n sign i ficant I’m not sure 0%0%0%0%0%0% 1. Very significant 2. Somewhat significant 3. Neutral 4. Not very significant 5. Very insignificant 6. I’m not sure November 2009Town Planning Retreat How significant is the effect of demographics on How significant is the effect of demographics on Trophy ClubTrophy Club’’s future?s future? Ve r y s i g n i f ic a nt Som e w h at s ignif i cant N e u t r al Not v ery si g nific a n t Ver y i n sign i ficant I’m not sure 0%0%0%0%0%0% 1. Very significant 2. Somewhat significant 3. Neutral 4. Not very significant 5. Very insignificant 6. I’m not sure November 2009Town Planning Retreat How significant is the effect of energy on Trophy How significant is the effect of energy on Trophy ClubClub’’s future?s future? Ve r y s i g n i f ic a nt Som e w h at s ignif i cant N e u t r al Not v ery si g nific a n t Ver y i n sign i ficant I’m not sure 0%0%0%0%0%0% 1. Very significant 2. Somewhat significant 3. Neutral 4. Not very significant 5. Very insignificant 6. I’m not sure November 2009Town Planning Retreat How significant is the effect of infrastructure on How significant is the effect of infrastructure on Trophy ClubTrophy Club’’s future?s future? Ve r y s i g n i f ic a nt Som e w h at s ignif i cant N e u t r al Not v ery si g nific a n t Ver y i n sign i ficant I’m not sure 0%0%0%0%0%0% 1. Very significant 2. Somewhat significant 3. Neutral 4. Not very significant 5. Very insignificant 6. I’m not sure November 2009Town Planning Retreat How significant is the effect of sustainability on How significant is the effect of sustainability on Trophy ClubTrophy Club ’’s future?s future? Ve r y s i g n i f ic a nt Som e w h at s ignif i cant N e u t r al Not v ery si g nific a n t Ver y i n sign i ficant I’m not sure 0%0%0%0%0%0% 1. Very significant 2. Somewhat significant 3. Neutral 4. Not very significant 5. Very insignificant 6. I’m not sure Town Council 55 of 284 Meeting Date: January 4, 2010 Town of Trophy Club November 18, 2009 Town Planning Retreat 17 November 2009Town Planning Retreat Which issues need action in the Which issues need action in the next 5 years?next 5 years? November 2009Town Planning Retreat How important is shortHow important is short --term action to term action to retain existing residents?retain existing residents? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is shortHow important is short--term action to term action to retain existing businesses?retain existing businesses? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is shortHow important is short --term action to term action to enhance Trophy Clubenhance Trophy Club ’’s identity?s identity? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is shortHow important is short--term action to term action to market Trophy Clubmarket Trophy Club ’’s identity?s identity? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is shortHow important is short --term action to term action to communicate with residents?communicate with residents? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure Town Council 56 of 284 Meeting Date: January 4, 2010 Town of Trophy Club November 18, 2009 Town Planning Retreat 18 November 2009Town Planning Retreat How important is shortHow important is short--term action to clarify term action to clarify roles/responsibilities between Town & MUD?roles/responsibilities between Town & MUD? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is shortHow important is short --term action to term action to maintain other existing City facilities?maintain other existing City facilities? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is shortHow important is short--term action to term action to maintain existing City parks?maintain existing City parks? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is shortHow important is short --term action to term action to maintain existing City services?maintain existing City services? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is shortHow important is short--term action to term action to maintain existing City trails?maintain existing City trails? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is shortHow important is short --term action to add term action to add new City trails?new City trails? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure Town Council 57 of 284 Meeting Date: January 4, 2010 Town of Trophy Club November 18, 2009 Town Planning Retreat 19 November 2009Town Planning Retreat How important is shortHow important is short--term action to add term action to add other new City facilities?other new City facilities? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is shortHow important is short --term action to add term action to add new City parks?new City parks? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is shortHow important is short--term action to add term action to add new City services?new City services? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is shortHow important is short --term action to term action to attract new businesses?attract new businesses? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is shortHow important is short--term action to term action to retain existing businesses?retain existing businesses? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat Other factors that affect the Other factors that affect the Town of Trophy ClubTown of Trophy Club ’’s successs success Town Council 58 of 284 Meeting Date: January 4, 2010 Town of Trophy Club November 18, 2009 Town Planning Retreat 20 November 2009Town Planning Retreat How important is consistent direction from the How important is consistent direction from the Town Council for Trophy ClubTown Council for Trophy Club’’s future?s future? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is effective marketing to a How important is effective marketing to a successful future for Trophy Club?successful future for Trophy Club? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is Town governmentHow important is Town government ’’s credibility s credibility to a successful future for Trophy Club?to a successful future for Trophy Club? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is it that the CouncilHow important is it that the Council’’s direction s direction reflect the perspectives of Trophy Clubreflect the perspectives of Trophy Club ’’s s current residents?current residents? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is it that the Council provide How important is it that the Council provide leadership, even if this direction differs from leadership, even if this direction differs from current residentscurrent residents’’ideas?ideas? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure November 2009Town Planning Retreat How important is partnership with other How important is partnership with other entities to a successful future for Trophy Club?entities to a successful future for Trophy Club? Ve r y imp orta nt Som ewha t i mp or t a n t N e u t r al Not v e ry i mp o rt a n t Ver y u nimportant I’m n o t sure 0%0%0%0%0%0% 1. Very important 2. Somewhat important 3. Neutral 4. Not very important 5. Very unimportant 6. I’m not sure Town Council 59 of 284 Meeting Date: January 4, 2010 Town of Trophy Club November 18, 2009 Town Planning Retreat 21 November 2009Town Planning Retreat How well do these discussions reflect my own How well do these discussions reflect my own ideas for Trophy Club?ideas for Trophy Club? Ver y con sis t ent Some w hat consistent Ne ut r a l Som e w h at i n c onsiste nt V ery inconsis t ent I ’m n ot s u re 0%0%0%0%0%0% 1. Very consistent 2. Somewhat consistent 3. Neutral 4. Somewhat inconsistent 5. Very inconsistent 6. I’m not sure November 2009Town Planning Retreat How well do these discussions reflect residentsHow well do these discussions reflect residents ’’ ideas for Trophy Club?ideas for Trophy Club? Ver y con sis t ent Some w hat consistent Ne ut r a l Som e w h at i n c onsiste nt V ery inconsis t ent I ’m n ot s u re 0%0%0%0%0%0% 1. Very consistent 2. Somewhat consistent 3. Neutral 4. Somewhat inconsistent 5. Very inconsistent 6. I’m not sure Wrap Up & Wrap Up & PreviewPreview November 2009Town Planning Retreat Recap & PreviewRecap & Preview Tonight’s session •Recent past (accomplishments & challenges) •Context (external & Town) •SWOT •Trophy Club 2020 Sunday’s session •Vision, goals & priorities •Action agenda (with details) •Next steps WeWe’’re Adjournedre Adjourned Thank you – and see you on the 22nd! Town Council 60 of 284 Meeting Date: January 4, 2010 Wh i c h T o w n s e r v i c e s / p r o g r a m s a r e m o s t Wh i c h T o w n s e r v i c e s / p r o g r a m s a r e m o s t im p o r t a n t t o T r o p h y C l u b ' s s u c c e s s ? im p o r t a n t t o T r o p h y C l u b ' s s u c c e s s ? 0% 1 0 % 2 0 % 3 0 % 4 0 % 5 0 % 6 0 % 7 0 % 8 0 % 9 0 % 1 0 0 % Ut i l i t y s e r v i c e s St r e e t m a i n t e n a n c e & m e d i a n s Pa r k s a n d r e c r e a t i o n Gr o w t h a n d d e v e l o p m e n t A d m i n i s t r a t i o n Pu b l i c s a f e t y s e r v i c e s Co m m u n i c a t i o n s Cu s t o m e r s e r v i c e Ve r y i m p o r t a n t So m e w h a t i m p o r t a n t Ne u t r a l No t v e r y i m p o r t a n t Ve r y u n i m p o r t a n t To w n Co u n c i l 61 of 28 4 Meeting Date: January 4, 2010 Ho w s a t i s f i e d a r e y o u w i t h T r o p h y Ho w s a t i s f i e d a r e y o u w i t h T r o p h y Cl u b ' s s e r v i c e s / p r o g r a m s ? Cl u b ' s s e r v i c e s / p r o g r a m s ? 0% 1 0 % 2 0 % 3 0 % 4 0 % 5 0 % 6 0 % 7 0 % 8 0 % 9 0 % 1 0 0 % Gr o w t h a n d d e v e l o p m e n t Co m m u n i c a t i o n Pa r k s a n d r e c r e a t i o n Ut i l i t y s e r v i c e s St r e e t m a i n t e n a n c e & m e d i a n s Pu b l i c s a f e t y s e r v i c e s Ad m i n i s t r a t i o n Cu s t o m e r s e r v i c e Ve r y s a t i s f i e d So m e w h a t s a t i s f i e d Ne u t r a l No t v e r y s a t i s f i e d Ve r y d i s s a t i s f i e d To w n Co u n c i l 62 of 28 4 Meeting Date: January 4, 2010 Ho w i m p o r t a n t i s t h i s f a c t o r t o a Ho w i m p o r t a n t i s t h i s f a c t o r t o a su c c e s s f u l f u t u r e f o r T r o p h y C l u b ? su c c e s s f u l f u t u r e f o r T r o p h y C l u b ? 0% 1 0 % 2 0 % 3 0 % 4 0 % 5 0 % 6 0 % 7 0 % 8 0 % 9 0 % 1 0 0 % Pa r t n e r s h i p w i t h t h e M U D A s h a r e d v i s i o n o f t h e f u t u r e Ef f e c t i v e c o m m u n i c a t i o n w i t h c i t i z e n s Se c u r i n g a d e q u a t e f i n a n c i a l re s o u r c e s St a f f e x p e r t i s e Ef f e c t i v e C o u n c i l l e a d e r s h i p Ve r y i m p o r t a n t So m e w h a t i m p o r t a n t Ne u t r a l No t v e r y i m p o r t a n t Ve r y u n i m p o r t a n t To w n Co u n c i l 63 of 28 4 Meeting Date: January 4, 2010 No v e m b e r 2 0 0 9 To w n P l a n n i n g R e t r e a t Tr o p h y C l u b 2 0 2 0 Tr o p h y C l u b 2 0 2 0 To w n Co u n c i l 64 of 28 4 Meeting Date: January 4, 2010 No v e m b e r 2 0 0 9 To w n P l a n n i n g R e t r e a t Ho w w e l l d o t h e s e v i s i o n s r e f l e c t Ho w w e l l d o t h e s e v i s i o n s r e f l e c t …… My o w n i d e a s o f Tr o p h y C l u b ’ s be s t f u t u r e ? Re s i d e n t s ’ i d e a s o f Tr o p h y C l u b ’ s b e s t fu t u r e ? 50 % 20 % 10 % 20 % 0%0% Ve r y c o n s i s t e n t So m e w h a t c o n s i s t e n t Ne u t r a l So m e w h a t i n c o n s i s t e n t Ve r y i n c o n s i s t e n t I’ m n o t s u r e 27 . 3 0 % 27 . 3 0 % 0% 36 . 4 0 % 9. 1 0 % 0% Ve r y c o n s i s t e n t So m e w h a t c o n s i s t e n t Ne u t r a l So m e w h a t i n c o n s i s t e n t Ve r y i n c o n s i s t e n t I’ m n o t s u r e To w n Co u n c i l 65 of 28 4 Meeting Date: January 4, 2010 Town of Trophy Club City Council Strategic Planning Sessions November 18 and 22, 2009 (DRAFT) Town Council 66 of 284 Meeting Date: January 4, 2010 Town of Trophy Club Page i DRAFT As of 12/14/2009 Table of Contents Page Background.....................................................................................................................................................1 Objectives..................................................................................................................................................1 Participants..................................................................................................................................................1 Preparations................................................................................................................................................1 Session Details................................................................................................................................................2 Agenda.......................................................................................................................................................2 Small Group Exercises..............................................................................................................................2 Keypad Polling...........................................................................................................................................3 Conclusions and Next Steps........................................................................................................................3 Vision Statement........................................................................................................................................3 Mission Statement.....................................................................................................................................3 Goals and Priorities....................................................................................................................................3 Other Results..............................................................................................................................................6 Next Steps..................................................................................................................................................6 Appendix A: Notes from Nov. 18th Discussions ..................................................................................A-1 Context for Strategic Planning..............................................................................................................A-1 Town Context........................................................................................................................................A-3 SWOT Analysis.......................................................................................................................................A-3 Trophy Club 2020: Team 1 .................................................................................................................A-4 Trophy Club 2020: Team 2 .................................................................................................................A-5 Appendix B: Notes from Nov. 22nd Discussions .................................................................................. B-1 Conclusions – Comments on the Session 1 Recap......................................................................... B-1 Vision for Trophy Club.......................................................................................................................... B-1 Vision Statement – Conclusion........................................................................................................... B-2 Goal/Policy Areas.................................................................................................................................. B-2 Goals (preliminary)................................................................................................................................ B-4 Roles & Responsibilities........................................................................................................................ B-4 Keypad Polling....................................................................................................................................... B-5 Town Council 67 of 284 Meeting Date: January 4, 2010 Strategic Planning Sessions Town of Trophy Club Page 1 DRAFT As of 12/14/2009 Background The Town of Trophy Club held two Strategic Planning Sessions in November 2009 to discuss the city’s recent past and it vision, goals and priorities for the future. Town Manager Brandon Emmons coordinated the session preparations. Strategic Community Solutions was engaged to design and carry out the sessions for the Town. The sessions were held at the Marriott Solana Hotel in Westlake, Texas on Wednesday, November 18 and Sunday, November 22, 2009. Karen Walz FAICP, Principal of Strategic Community Solutions, designed and facilitated the sessions. Objectives The sessions had six objectives. They were designed to: • Review the Town’s context, accomplishments, challenges and existing conditions; • Build agreement among the Mayor and Town Council members on a broad vision for Trophy Club’s future character and direction; • Seek agreement among the Mayor and Town Council members on the broad goals and priorities that should direct Trophy Club’s policies, programs and budgets; • Discuss and reach a shared agreement on the appropriate roles of Town Council, staff and the leadership of other entities (including the MUD); • Develop an action agenda of next steps to build on these sessions’ results; and • Strengthen the working relationships among elected and appointed officials in Trophy Club. Participants Session participants included the Mayor and Town Council members, the Town Manager and Assistant Town Manager, the Town Attorney and the Town Secretary. The sessions were posted as open meetings. Preparations In order to structure the session effectively, the consultant met with the Mayor, Town Manager and staff to design an agenda that would achieve the sessions’ objectives. Town Council 68 of 284 Meeting Date: January 4, 2010 Strategic Planning Sessions Town of Trophy Club Page 2 DRAFT As of 12/14/2009 Session Details Agenda The agendas for the two sessions are shown in the table to the right. The Strategic Planning Sessions included presentations, several sets of discussion questions, small group exercises and keypad polling. They were structured to encourage creative brain- storming, collaboration and consensus-building. Small Group Exercises Two small group exercises were included in the sessions. For the first session, the focus was on “Trophy Club 2020”. In this exercise, teams worked to develop presentations to explain to the world what features of Trophy Club caused it to win an international ‘best community’ competition in 2020. Teams discussed the winning attributes of the town, then developed a magazine cover, headline and article overview describing Trophy Club. During the second session, the small group exercise focused on partnerships and cooperation among key stakeholders. The (imaginary) Cotton City is submitting a grant proposal for the Green Future Partnership. A committee appointed by the City Council must reach agreement on a grant proposal and rationale. The committee includes a City Council member, the City Manager, the CEO of the largest business in the community, the Chair of the MUD Board and a city resident. Each participant was assigned to play one of these roles. Each person received role-playing instructions specific to their role and a brief synopsis of the situation. After the small groups developed their proposals, the groups presented to the City Council of Cotton City (played by members of the other group) in order to see whether the committee’s recommendations would be approved. Session #1 Welcome Objectives for Both Sessions Setting the Stage > Leadership Interviews > Keypad Polling Context for Strategic Planning > Recent Accomplishments > Recent Challenges > External Context > Town Context SWOT Analysis > Strengths & Weaknesses > Opportunities & Threats Small Group Exercise: Trophy Club 2020 Keypad Polling Next Steps & Adjourn Session #2 Welcome Objectives for This Session Recap of Session 1 > Highlights of Session 1 Results > Discussion of Results Where Do We Want To Go? > A Vision for the Town of Trophy Club > Potential Goals Small Group Exercise: The Green Future Partnership How Will We Get There? > Action Agenda Template > Roles & Responsibilities > Indicators > Communication Wrap-Up & Adjourn > Session Recap > Next Steps & Closing Comments Town Council 69 of 284 Meeting Date: January 4, 2010 Strategic Planning Sessions Town of Trophy Club Page 3 DRAFT As of 12/14/2009 Keypad Polling Electronic ‘keypad polling’ was used at several points during the Strategic Planning Sessions. With keypad polling, each participant has a small keypad that is used to make a selection from the set of available choices. The technology allows immediate tabulation of the anonymous responses. The results are displayed on the screen as soon as all responses are received. This technique obtains immediate and anonymous response from participants on questions. Conclusions and Next Steps The conclusions reached during these discussions are presented below. The detailed notes from the sessions are found in Appendix A (for the Nov. 18th session) and Appendix B (for the Nov. 22nd session). Vision Statement A Vision Statement is intended to describe a desired future outcome – it should concisely explain “where we want to go”. Town Council members agreed that the current vision or slogan still reflects the ‘short version’ description of the community they hope to see in the future. That Vision Statement is: Trophy Club … a great place to call home! Some Council members felt that this statement might not address their entire vision of the desired future for Trophy Club, either because it is a very general statement or because it does not include the non-residential components of the community. To address these concerns, an expanded Vision Statement could be considered. Mission Statement A Mission Statement explains “how we want to get there” – the approach to be taken to achieve the Vision. The proposed Mission Statement for Trophy Club is: Accomplish the vision through innovative leadership and effective, efficient provision of superior municipal services and facilities. Goals and Priorities As a result of these sessions, the Town Council identified a set of ten priority areas for focus in the next year. Based on the Council’s discussion, a preliminary goal for each of these areas is suggested below. For some priority areas, roles and responsibilities for action were also identified during the sessions. Continued discussion by the Council and staff will be needed to Town Council 70 of 284 Meeting Date: January 4, 2010 Strategic Planning Sessions Town of Trophy Club Page 4 DRAFT As of 12/14/2009 finalize goals and develop specific objectives and action steps to achieve them. Priority Area 1: Public Safety Goal: A community where people feel safe and secure. Action Plan • Primary responsibility: police and fire departments • Secondary responsibility: Town Council regarding budget; MUD; streets regarding safety; water regarding water quality; parks & recreation • Partnerships with: Denton Co., NEFTA, DPS, citizens (COP,CPA,CFA) Priority Area 2: Character of Community Goal: A healthy and inclusive community with involved, caring residents. Action Plan • Primary responsibility: Council, residents and Town Manager, parks & recreation • Secondary responsibility: schools, churches • Partnerships with: residential TF/committee Priority Area 3: Economic Development Goal: Strong financial health, resulting from sustainable economic activities and effective working relationships with the private sector. Action Plan • Primary responsibility: Council, Manager, EDC • Secondary responsibility: developers, land owners • Partnerships with: citizens Priority Area 4: Streamlined and Cooperative Government Goal: Public entities (Town, MUD and others) that efficiently manage services and facilities because they communicate and collaborate as partners. Action Plan • Primary responsibility: MUD, Council, both staffs • Issues that must be addressed: o How do the Town and MUD allocate financial resources? o Who provides what services to residents and who determines the appropriate level of Town Council 71 of 284 Meeting Date: January 4, 2010 Strategic Planning Sessions Town of Trophy Club Page 5 DRAFT As of 12/14/2009 service? o How can a relationship of trust be created between the Town and MUD? o What is the appropriate process for considering possible changes in governance? • Items for Immediate Action o Mayor and Town Manager to meet with MUD to reach a common understanding regarding shared employees o We (Town) and they (MUD) need to “let go” of past issues/experiences o We need to create a shared vision – this would be best for all residents → should we have a workshop jointly? Priority Area 5: Improved Communications Goal: Open and timely communication between staff and elected officials; Town government and residents/stakeholders; and Town and people/organizations beyond the Town’s boundaries. Action Plan Not addressed Priority Area 6: A Shared Vision Goal: Agreement among the Town, MUD, residents and other stakeholders on a desired vision for Trophy Club’s future. Action Plan • Primary responsibility: Council • “Vision 2010” – where are we now on the ideas recommended in that plan? Staff will review and report back. Priority Area 7: Leadership in Parks Goal: A premier parks system that provides residents with a high quality of service and attracts visitors to park destinations in Trophy Club. Action Plan Not addressed Priority Area 8: Infrastructure Goal: Infrastructure planning, funding, construction and maintenance so Town Town Council 72 of 284 Meeting Date: January 4, 2010 Strategic Planning Sessions Town of Trophy Club Page 6 DRAFT As of 12/14/2009 residents and businesses receive consistent, high quality services now and over the long term. Action Plan Not addressed Priority Area 9: Respect Goal: Town officials, staff and residents are respected by one another and are respectful in dealings with each other. Action Plan Not addressed Priority Area 10: Environmental Leadership Goal: An environmentally-sound (or environmentally-healthy) community that ‘goes beyond the basics’ on sustainability. Action Plan Not addressed Other Results Participants reviewed and considered background information about the existing conditions in Trophy Club. They discussed recent accomplishments and challenges, and considered the Town’s strengths, weaknesses, opportunities and threats during a basic SWOT analysis. The exercises and discussion strengthened the working relationships among the participants. In this way, the Strategic Planning Sessions achieved other stated objectives. Next Steps At the end of the second Strategic Planning Session, a short list of next steps was identified: 1. The Mayor and Town Manager will meet with the MUD Board to seek resolution of issues related to shared employees. 2. The Town Manager will provide Council with a status report on results for the items that were contained in the ‘Vision 2010’ plan. 3. The Town Manager and Council will review this report and use it as the basis for further refinement of the Town’s vision, goals and action plans. 4. This statement of vision and goals will be used as the basis for the budget preparation process mandated by the Town Charter. Town Council 73 of 284 Meeting Date: January 4, 2010 Strategic Planning Sessions Town of Trophy Club Page 7 DRAFT As of 12/14/2009 5. The Town Council will consider holding a joint workshop with the MUD Board to create a shared vision. Town Council 74 of 284 Meeting Date: January 4, 2010 Strategic Planning Session #1 Town of Trophy Club Page A-1 DRAFT As of 12/14/2009 Appendix A: Notes from Nov. 18th Discussions Context for Strategic Planning Accomplishments - Community • Community’s response to crises • Better ISO rating • Diversity – leaders and residents • Education opportunities • Residential Development • Park bond passage • Trophy Club Park • Completion of 2001 street bond • More/better community events • #4 in D Magazine rankings • New technology to communicate • Low crime rate • Citizens police/fire academy • CHL class • Community involvement Accomplishments - Town • Balanced budget • Full-time town manager • Full boards • Growth of quality staff • Expansion to home rule • Consolidation of MUD’s • Unqualified (i.e., good) audit • Improved fund balance – can pay bills • More/better town events • Planning workshops • Started economic development activity • Started infrastructure work (streets, etc.) • Budget to GFOA for 1st time • Increase outside funding • Park that’s revenue positive Town Council 75 of 284 Meeting Date: January 4, 2010 Strategic Planning Session #1 Town of Trophy Club Page A-2 DRAFT As of 12/14/2009 • Increase visibility outside town • Stayed out of paper Challenges - Community • Parks – not enough of anything • Not enough revenue • Weather catastrophes • Stretching the $$$ • Election process → hard to keep things moving, to get people to step up • Multiple visions • Growth • Dealing with people with different opinions • Perception that there’s a divide • Hostility to development and developers – lack of understanding of how developers operate • High standards can be a problem • Very vocal minorities (small #) • Two governments – lack of understanding about who does what • Not connecting assets Challenges – Town • Last election – MUD consolidation, charter amendments • Young town but with older town issues • Frequent changes in leadership • Division created by lawsuit • Two governments • Retail/Economic Development • Lack of unity in Town/citizens • Different process regarding election-dealing with electronic communities (dotted line contacts) • Global economy – perception that everyone’s hurting • HOA’s – unequal assessments and governance • Misinformation/partial information/disinformation • How to communicate effectively with residents • Reputation with development community and potential employees • Reputation of elected leaders in region Town Council 76 of 284 Meeting Date: January 4, 2010 Strategic Planning Session #1 Town of Trophy Club Page A-3 DRAFT As of 12/14/2009 Town Context • Additional ‘predetermined’ item – Town’s commercial potential is set because of limits on commercial land • Reality check – how do we manage wants and needs, with the resources we have? • What is Trophy Club’s identity and what do we want it to be? SWOT Analysis Strengths • “Town” and “Club” emphasize nucleic value of community (inclusive) • Dedicated employees • Location – central, convenient, yet on the fringe • People come here with a purpose (not just ‘passing through’) • No through traffic (not much) • Neighborhood feel – single family • Tucked away • High standards • Involved community Weaknesses • Bedroom community – people go home and then don’t go out again • No critical mass • Outside looking in – “no growth”, “pull up the ladder” • Not welcoming (differences of opinion on whether this is the perception) • Perception – “opportunity” • High standards • Vocal opposition to almost anything • Don’t have internal development (businesses owned by people who live here) • We don’t control the land • How aging people impact town • Two Governments – don’t play in the sandbox • Communications Opportunities • Solana: changes revenue picture; people who work there may be future Trophy Club residents • Commercial growth Town Council 77 of 284 Meeting Date: January 4, 2010 Strategic Planning Session #1 Town of Trophy Club Page A-4 DRAFT As of 12/14/2009 • Byron Nelson HS • School system makes education for all grades available in Town • PID – can provide amenities • Trophy Club Park – big attraction for people outside too • 114 – reduce accidents, increase convenience • Partnerships • Country club – may be for sale? Threats • Neighboring communities • Becoming the “donut hole” • Aging infrastructure • HS will tax police • Tax threshold • 114 – passing us by • Congestion – here and beyond • Own worst enemy – don’t see the big external picture • Isolationist view – we don’t see that other communities are in our same situation – instead we reinvent the wheel • Population growth Trophy Club 2020: Team 1 Slogan: TROPHY CLUB LEAVE NO TRACE • Trees and Grass/Earth/Water • 4-Blue Ribbon schools • Premiere parks and regional park center @ Trophy Club Place • Live work play is a reality • Residential growth complete • Developed all commercial development • The city LEEDS certification • Trophy Club …… A great place to call home Town Council 78 of 284 Meeting Date: January 4, 2010 Strategic Planning Session #1 Town of Trophy Club Page A-5 DRAFT As of 12/14/2009 Features • Use renewable energy • Recapture wastewater • Processing effluent for drinking water Headline • Trophy Club ……A great place to call home • Zero credits • Lower water use • LEED certification Lead Sentence • In 2010, Trophy Club set out to be a great place to call home and here’s the road that got them there. Trophy Club 2020: Team 2 Slogan: TROPHY CLUB LEEDS THE WAY– A Trophy for Trophy Club • Innovation, caring, commitment – volunteers • Embracing green • Trophy Club LEEDS the way! • Trophy Club trolley • Golf cart/electric community • Preservation of natural resources • Zero emissions community • Beck property – LEED platinum – anchor development of town • Streets → walking paths only (all linear parks) • Trophy Club Park – camping, boating, nature trails/boardwalk, shops/vendors, restaurants • Lake entrance = primary entrance • Seaplane port and fly-ins • Linear parks by all drainage easements Town Council 79 of 284 Meeting Date: January 4, 2010 Strategic Planning Session #1 Town of Trophy Club Page A-6 DRAFT As of 12/14/2009 • Quarterly music festivals – epicenter of DFW music scene • Music amphitheater by lakes • All public facilities LEED platinum certified Town Council 80 of 284 Meeting Date: January 4, 2010 Wh i c h T o w n s e r v i c e s / p r o g r a m s a r e m o s t Wh i c h T o w n s e r v i c e s / p r o g r a m s a r e m o s t im p o r t a n t t o T r o p h y C l u b ' s s u c c e s s ? im p o r t a n t t o T r o p h y C l u b ' s s u c c e s s ? 0% 1 0 % 2 0 % 3 0 % 4 0 % 5 0 % 6 0 % 7 0 % 8 0 % 9 0 % 1 0 0 % Ut i l i t y s e r v i c e s St r e e t m a i n t e n a n c e & m e d i a n s Pa r k s a n d r e c r e a t i o n Gr o w t h a n d d e v e l o p m e n t A d m i n i s t r a t i o n Pu b l i c s a f e t y s e r v i c e s Co m m u n i c a t i o n s Cu s t o m e r s e r v i c e Ve r y i m p o r t a n t So m e w h a t i m p o r t a n t Ne u t r a l No t v e r y i m p o r t a n t Ve r y u n i m p o r t a n t Town Council 81 of 284 Meeting Date: January 4, 2010 Ho w s a t i s f i e d a r e y o u w i t h T r o p h y Ho w s a t i s f i e d a r e y o u w i t h T r o p h y Cl u b ' s s e r v i c e s / p r o g r a m s ? Cl u b ' s s e r v i c e s / p r o g r a m s ? 0% 1 0 % 2 0 % 3 0 % 4 0 % 5 0 % 6 0 % 7 0 % 8 0 % 9 0 % 1 0 0 % Gr o w t h a n d d e v e l o p m e n t Co m m u n i c a t i o n Pa r k s a n d r e c r e a t i o n Ut i l i t y s e r v i c e s St r e e t m a i n t e n a n c e & m e d i a n s Pu b l i c s a f e t y s e r v i c e s Ad m i n i s t r a t i o n Cu s t o m e r s e r v i c e Ve r y s a t i s f i e d So m e w h a t s a t i s f i e d Ne u t r a l No t v e r y s a t i s f i e d Ve r y d i s s a t i s f i e d Town Council 82 of 284 Meeting Date: January 4, 2010 Ho w i m p o r t a n t i s t h i s f a c t o r t o a Ho w i m p o r t a n t i s t h i s f a c t o r t o a su c c e s s f u l f u t u r e f o r T r o p h y C l u b ? su c c e s s f u l f u t u r e f o r T r o p h y C l u b ? 0% 1 0 % 2 0 % 3 0 % 4 0 % 5 0 % 6 0 % 7 0 % 8 0 % 9 0 % 1 0 0 % Pa r t n e r s h i p w i t h t h e M U D A s h a r e d v i s i o n o f t h e f u t u r e Ef f e c t i v e c o m m u n i c a t i o n w i t h c i t i z e n s Se c u r i n g a d e q u a t e f i n a n c i a l re s o u r c e s St a f f e x p e r t i s e Ef f e c t i v e C o u n c i l l e a d e r s h i p Ve r y i m p o r t a n t So m e w h a t i m p o r t a n t Ne u t r a l No t v e r y i m p o r t a n t Ve r y u n i m p o r t a n t Town Council 83 of 284 Meeting Date: January 4, 2010 No v e m b e r 2 0 0 9 To w n P l a n n i n g R e t r e a t Ho w w e l l d o t h e s e v i s i o n s r e f l e c t Ho w w e l l d o t h e s e v i s i o n s r e f l e c t …… My o w n i d e a s o f Tr o p h y C l u b ’ s be s t f u t u r e ? Re s i d e n t s ’ i d e a s o f Tr o p h y C l u b ’ s b e s t fu t u r e ? 50 % 20 % 10 % 20 % 0%0% Ve r y c o n s i s t e n t So m e w h a t c o n s i s t e n t Ne u t r a l So m e w h a t i n c o n s i s t e n t Ve r y i n c o n s i s t e n t I’ m n o t s u r e 27 . 3 0 % 27 . 3 0 % 0% 36 . 4 0 % 9. 1 0 % 0% Ve r y c o n s i s t e n t So m e w h a t c o n s i s t e n t Ne u t r a l So m e w h a t i n c o n s i s t e n t Ve r y i n c o n s i s t e n t I’ m n o t s u r e Town Council 84 of 284 Meeting Date: January 4, 2010 Strategic Planning Session #2 Town of Trophy Club Page B-1 DRAFT As of 12/14/2009 Appendix B: Notes from Nov. 22nd Discussions Conclusions – Comments on the Session 1 Recap • At high level, things are positive. But a breakdown by topic may tell a different story. • More detail may have less agreement • Resident survey: respondents weighted toward senior residents (more respondents in this age group than in the general population) • Younger people may be less connected to the community • May reflect various stages of life • But we do have high voter turnout • Events – do they address older citizens? • Parks? Maybe one to maintain though not critical for success Vision for Trophy Club • What are costs, other implications? • How to remove the baggage that comes with terms – i.e. “green”? o Respect what we have o Environmentally healthy o Renewable • Connect with schools on this • Proposed Vision Statement: Trophy Club will be the premier DFW community with upscale development, a cohesive, family-friendly community built around generous community events and outdoor activities. • Sense of community and caring • Great place to call home • Trophy Club: a great place to call home! • From back to front yards • Great place to call home – but is this too vague? What do we mean by it? • What is “home”? • Do we want a Vision Statement that is fun or serious? • A great place to …………… o Work (for employees of businesses located here) o For families o For businesses o For younger age group • A community where you live, work, play, shop • Statement should not be one-sided (i.e., just focused on residential) Town Council 85 of 284 Meeting Date: January 4, 2010 Strategic Planning Session #2 Town of Trophy Club Page B-2 DRAFT As of 12/14/2009 • Family friendly – Activity rich • Mission: Accomplish the vision through innovative leadership and effective, efficient provision of superior municipal services and facilities • Trophy Club a great place to call home! – But is this for the future too? Vision Statement – Conclusion • Trophy Club – a great place to call home! Goal/Policy Areas Participants brainstormed a list of topics that should be considered as potentially important policy areas for action. After the list was created, related items were grouped together. In the list below, the items are listed according to these groupings. The items that did not related directly to a specific group are found at the end of the list. Group 1. • Safe and secure Group 2. • Focus on outdoor/community activities • Involved and caring • Character of community • Healthy (mental, spiritual, physical, environmental) • Community is everything • Inclusive • Gathering places (new/expanded) • Town clean and well-kept • Providing for all age groups • Expand volunteer base Group 3. • Sustainable economic development and strong financial health • Expanded revenue base • Everything in one place (a town that provides homes, shopping, amenities, etc.) • Efficient and effective • Developer friendly o Reduce red tape o Mapping resources readily available o Information available on the market and the Town master plan Town Council 86 of 284 Meeting Date: January 4, 2010 Strategic Planning Session #2 Town of Trophy Club Page B-3 DRAFT As of 12/14/2009 Group 4. • Streamlined and cooperative government • Reduced resident tax burden • Good value proposition Group 5. • Improved communications Group 6. • Shared vision (Town, MUD, School, District, Residents, etc.) • Interdependence and partnership Group 7. • Leader in parks (premier) • Destination – Trophy Club Park Group 8. • Infrastructure • Planning for improvements, maintenance Group 9. • Improve staff work environment (healthy) • Competitive employment opportunities • Be respected in region • Be respected internally (within the Town) – both respected and respectful Group 10. • Environmentally-sound/energy star plus Other Topics. • Results/outcome oriented • Focus on innovation • Regional leader • Competitive with other communities (for all ages) • Ability to say “no” Town Council 87 of 284 Meeting Date: January 4, 2010 Strategic Planning Session #2 Town of Trophy Club Page B-4 DRAFT As of 12/14/2009 Goals (preliminary) 1. Safe and secure 2. Character of community 3. Sustainable economic development and strong financial health 4. Streamlined and cooperative government 5. Improved communications 6. Shared vision 7. Leadership in parks (as destinations) 8. Infrastructure 9. Respect (internal to community, staff) 10. Environmentally-sound/energy star plus Roles & Responsibilities Goal 1: Safe & Secure • Primary responsibility: police and fire departments • Secondary responsibility: Town Council regarding budget, MUD, streets regarding safety, water regarding water quality, parks & recreation • Partnerships with: Denton Co., NEFTA, DPS citizens (COP,CPA,CFA) Goal 2: Character of Community • Primary responsibility: Council, Residents and Town Manager, parks & recreation • Secondary responsibility: Schools, Churches • Partnerships with: residential TF/committee Goal 3: Sustainable Economic Development & Strong Financial Health • Primary responsibility Council, Manager, EDC • Secondary responsibility: developers, land owners • Partnerships with: citizens Goal 4: Streamlined and Cooperative Government • Primary responsibility: MUD, Council, both staffs • Issues o Money o Services to residents o Trust o Process for possible changes in governance • Action Items Town Council 88 of 284 Meeting Date: January 4, 2010 Strategic Planning Session #2 Town of Trophy Club Page B-5 DRAFT As of 12/14/2009 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Street maintenance & medians Customer service Parks and recreation Public safety services Administration Communications Growth and development 0.0%66.7%22.2%11.1%0.0%0.0% o Mayor/Manager meets with MUDs to form common understanding regarding shared employees o We (Town) and they (MUD) need to “let go” of past issues/experiences o Create a shared vision – this would be best for all residents → should we have a workshop jointly? Goal 6: A Shared Vision • Primary responsibility: Council • Vision 2010 – where are we now on the ideas recommended in that plan? Staff will review and report back. Keypad Polling Which Town services/programs are most important to achieving this vision and these goals for Trophy Club? Town Council 89 of 284 Meeting Date: January 4, 2010 Strategic Planning Session #2 Town of Trophy Club Page B-6 DRAFT As of 12/14/2009 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% How well do these visions reflect my own ideas of Trophy Club’s best future? How well do these visions reflect residents’ ideas of Trophy Club’s best future? Very consistent Somewhat consistent Neutral Somewhat inconsistent Very inconsistent I’m not sure Town Council 90 of 284 Meeting Date: January 4, 2010 100 Municipal Drive Trophy Club, Texas 76262Trophy Club Entities Legislation Details (With Text) File #: Version:109-542-T Name: Status:Type:Agenda Item Consent Agenda File created:In control:12/16/2009 Town Council On agenda:Final action:1/4/2010 Title:Consider and take appropriate action regarding the Minutes dated December 7, 2009. Attachments:December 7, 2009 Minutes.pdf Action ByDate Action ResultVer. Town Council 91 of 284 Meeting Date: January 4, 2010 109-542-T Version:File #: Title Consider and take appropriate action regarding the Minutes dated December 7, 2009. Town Council 92 of 284 Meeting Date: January 4, 2010 MINUTES FROM REGULAR SESSION TOWN COUNCIL MEETING FOR THE TOWN OF TROPHY CLUB LOCATION: 100 MUNICIPAL DRIVE, TROPHY CLUB, TEXAS Monday, December 7, 2009 7:00 PM Svore Municipal Building Boardroom STATE OF TEXAS § COUNTY OF DENTON § The Town Council of the Town of Trophy Club, Texas, met in a Regular Session on Monday, December 7, 2009. The meeting was held within the boundaries of the Town and was open to the public. TOWN COUNCIL MEMBERS PRESENT: Connie White Mayor Glenn Strother Mayor Pro Tem Susan Edstrom Council Member Philip Sterling Council Member Kathleen Wilson Council Member Bill Rose Council Member STAFF AND GUEST(S) PRESENT: Brandon Emmons Town Manager Stephen Seidel Assistant Town Manager Lisa Hennek Town Secretary Patricia Adams Town Attorney Scott Kniffen Police Chief Danny Thomas Fire Chief Kathy DuBose Finance Director Mayor White announced the date of December 7, 2009, called to order and announced a quorum at 7:06 p.m. Invocation offered by Mayor Pro Tem Strother. Pledges led by Council member Wilson. CITIZEN PRESENTATIONS: No citizen’s addressed the Council. PRESENTATION 1. 09-503-T Presentation by Tree Board Chair to children for their help with the July 4th Parade and Floats; discussion of same. Mayor White acknowledged the following for their help with the July 4th Parade and Floats:  Carter Boclair  Aidan Boclair  Steele Blackwell 1 Town Council 93 of 284 Meeting Date: January 4, 2010  Ashlyn Parker  Dawson Parker  Sloane Johnson  Olivia Stecker  Gage Morgan CONSENT AGENDA Motion made by Edstrom, seconded by Rose to approve the Consent Agenda, Items 2 - 4, with the corrections to the November 2 and November 16, 2009 Minutes. Motion passed unanimously without any discussion. 2. 09-458-T Consider and take appropriate action regarding the Minutes dated November 2, 2009. 3. 09-459-T Consider and take appropriate action regarding the Minutes dated November 16, 2009. 4. 09-512-T Consider and take appropriate action ratifying and approving an Interlocal Agreement with Denton County for Ambulance Services. REGULAR SESSION 5. 09-513-T Consider and take appropriate action regarding financial and variance report dated: a. October Motion made by Edstrom, seconded by Wilson to approve the financial and variance report dated October. Motion passed unanimously without further discussion. 6. 09-401-T Consider and take appropriate action regarding an Interlocal Memorandum of Understanding with the Texas Department of Public Safety for the use of office space at the DPS building; and authorizing the Mayor or her designee to execute necessary documents. This is an annual agreement for renewal. Staff recommends approval. Motion made by Edstrom, seconded by Wilson to approve an Interlocal Memorandum of Understanding with the Texas Department of Public Safety for the use of office space at the DPS building; and authorizing the Mayor or her designee to execute necessary documents. Council Member Rose questioned the training provided by the Texas Department of Public Safety as it relates to motor vehicles. Chief Kniffen responded that the Texas Department of Public Safety has provided training to the explorers and that they are an invaluable resource. Mayor White added that they are an additional presence as well. Motion passed unanimously without any discussion. 7. 09-516-T Consider and take appropriate action regarding an Interlocal Cooperation Agreement (Trophy Club, NISD, Roanoke, Denton County) for Phase II of the Northwest Parkway Connector Road. 2 Town Council 94 of 284 Meeting Date: January 4, 2010 Town Manger Emmons stated that the joint agreements were made in May 2008 and as the project moved closer to starting, necessary approvals from the State for the Hwy 377 intersection had still not been received. This began to threaten the schedule which required the main portion of the road be open for the start of the school year and the opening of Byron Nelson High School. Therefore, the decision was made to split the project into two phases. Phase I of the Bobcat Boulevard construction project is nearing completion. The main lanes of Bobcat were constructed in Phase I, but they do not connect with Hwy 377. Phase II of the project will construct the highway intersection. This enabled construction to begin and actually be completed on schedule, while the Town continued to wait for State approval for the intersection and for County approval of additional funds voted in the November 2008 TRIP 08 bond election. Phase Two is now about to begin and the necessary approvals to connect to Hwy 377 have been received. The State has not approved a traffic light at this intersection, as they do not see the traffic flow demanding it. The Town hopes that once the road is built, the traffic patterns and need for a controlled intersection will become obvious. With the approval of the County Bond, additional funding was made available from the County for this construction, reducing the amount each local entity is required to contribute. The proposed Interlocal Agreement is similar to the one used for the first phase of the project. Trophy Club will serve as project lead and will be responsible for overall management, financial management, and inspections. Denton County will contribute a flat fee of $230,000 and each remaining party will be responsible for a percentage of the project based on the projects impact to that entity. The percentages are the same as in Phase I. Town Manager Emmons said that there were a couple of changes on the signature pages and Northwest Parkway has been changed to Bobcat Boulevard. Mayor Pro Tem Strother confirmed that the signalization will not be included in this agreement. Council member Rose confirmed that all entities are involved in the signalization project and that the engineers are drafting the signalization. Town Manager’s Emmons stated that the County and the School have reviewed the Agreement and are expected to approve at their next meeting. Town Manager Emmons stated that the first phase went very well. There is approximately $30,000 in construction left to be completed and is anticipated to be completed by the end of January. Motion made by Edstrom, seconded by Rose to approve an Interlocal Cooperation Agreement (Trophy Club, NISD, Roanoke, Denton County) for Phase II of the Northwest Parkway Connector Road, with corrections. Motion passed unanimously without further discussion. 8. 09-518-T Consider and take appropriate action regarding an Ordinance amending the FY 2009-2010 Budget to make a supplemental appropriation for the Parks Department budget (Medians/Common Areas Property Maintenance line) for FY 2009-2010 as a result of a refund of a prior year expenditure. Section 9.06(a) of the Town Charter provides: (a) Supplemental Appropriations. If during or before the fiscal year the Town Manager certifies that there are available for appropriation revenues in excess of those estimated in the budget, the Council by ordinance may make supplemental appropriations for the year up to the amount of such excess. 3 Town Council 95 of 284 Meeting Date: January 4, 2010 The Town paid a contractor $2,900.00 from the 2008-2009 budget to perform work on the repair/replacement of the marquee located on Trophy Wood Drive. The $2,900.00 was one-half of the total cost of those repairs. The contractor notified the Town in November 2009 that he would be unable to provide those services and refunded the $2,900.00 payment to the Town. Exhibit "A" to the ordinance is a certification by the Town Manager that the $2,900.00 is revenue in excess of that estimated in the 2009-2010 budget and recommends that those funds be appropriated for the Medians/Common Areas - Property Maintenance line of the Parks Department budget for use in the repair/replacement of the marquee on Trophy Wood Drive. Motion made by Edstrom, seconded by Rose to approve an Ordinance amending the FY 2009-2010 Budget to make a supplemental appropriation for the Parks Department budget (Medians/Common Areas Property Maintenance line) for FY 2009-2010 as a result of a refund of a prior year expenditure. Motion passed unanimously without any discussion. 9. 09-515-T Consider and take appropriate action regarding an Interlocal Cooperative Purchasing Agreement by and between Parker County and the Town of Trophy Club. Two Chevrolet Tahoe Police vehicles were budgeted in the FY 2009-10 budget. The Police Department is able to piggy-back on the Parker County Competitive bid that was awarded to Reliable Chevrolet in Richardson upon approval of an Interlocal Agreement by both parties. The pricing found in this bid is less than that found on the Comptrollers web site. Upon approval the Police Department will work with Finance to obtain the best source of funding for these vehicles which are priced at $24,152 each. With factory installed equipment the vehicles will be $25,060 each. Council member Rose questioned the cost savings and commended staff for the savings. Chief Kniffen stated the cost savings was approximately $200.00 a vehicle. Motion made by Edstrom, seconded by Strother to approve an Interlocal Cooperative Purchasing Agreement by and between Parker County and the Town of Trophy Club. Motion passed unanimously without further discussion. 10. 09-517-T Consider and take appropriate action regarding planning and organizing the Town's 25th Anniversary festivities. The Council discussed this item at their November 16, 2009 meeting. Mayor White stated that she would continue to work with Town Manager Emmons and Staff and then come back to Council with a recommendation. Mayor White discussed with Town Manager Emmons and Staff and recommends that she work separately with the citizens to form a citizen’s committee to develop ideas for this event. Council agreed to allow Mayor to spearhead this event and work separately with the citizens to form a citizen’s committee to develop ideas for this event. No action taken. 11. 09-514-T Consider and take appropriate action cancelling the December 21, 2009 Regular Town Council meeting. 4 Town Council 96 of 284 Meeting Date: January 4, 2010 Motion made by Wilson, seconded by Edstrom to cancel the December 21, 2009 Regular Town Council meeting. Motion passed unanimously without any discussion. 12. 09-519-T Items for future Agendas. Council member Rose questioned the annual budget report. Mayor White advised that the Charter requires the Town Manager to produce by the end of the year. Staff will send the report via email and present the report in January. Town Manager Emmons stated that #1 (Item to receive a report from Town Manager Emmons regarding the delinquency for Town of Trophy Club Public Improvement District No. 1 (The Highlands at Trophy Club), NH8. (Wilson added on September 28, 2009)) would be brought to Council at their first meeting in January and removed #9 (Item to receive a report from Town Manager Emmons regarding the delinquency for Town of Trophy Club Public Improvement District No. 1 (The Highlands at Trophy Club), NH8. (Wilson added on September 28, 2009)). Council member Wilson added an item to consider the issuance of debt as it relates to the Park Bond Election and an item to re-consider a No-knock Ordinance. Council member Rose questioned adding an item to set the Council’s goals and objectives, and an item to consider the creation of Citizen’s Financial Budget Board. In reference to #4 (Consider and take appropriate action regarding a Library Focus Group or other plan for exploring options and compiling data for a future library. (Wilson)) Council member Wilson and Town Manager Emmons provided that the Town is still working with the School and will advertise for applications of interest, after the first of the year. 13. 09-520-T Receive a progress report from Council Member Wilson regarding the November 17, 2009 TCMUD1 Meeting; discussion of same. Council member Wilson reported on the following from the November 17, 2009 TCMUD1 meeting: Finance department status report on software search. Discussion of Westlake's verbal request for fire services bid. Preliminary research data presentation and discussion of same regarding MUD/Town shared employee expenditures. TML Region 8 event approval. Council discussed the research data presentation of the SEMO (Shared Employees MUD Organization) and the potential for outsourcing certain positions and functions. Council member Wilson said that she would provide the MUD FINANCIAL OPTIONS FOR SHARED EMPLOYEES/SEMO Analysis-Chart 1 to the rest of Council for their review. Council said that they would be happy to meet jointly with TC MUD1 to discuss this issue. 14. 09-521-T Mayor and Council Update regarding training opportunities, educational sessions, upcoming events and regional meetings; discussion of same. Mayor White and Council to provide a brief update on their attendance at the following meetings and events: December Chamber Luncheon ICS 400 Training 5 Town Council 97 of 284 Meeting Date: January 4, 2010 Council Retreat/Strategic Planning Session Metroport Cities Partnership Denton County Precinct 4 Meeting Trophy Club Christmas Event - Parade, Tree Lighting and Reception Council member Edstrom advised that this was the first year the TCWC Tour of Homes sold out of tickets. The tour raised approximately $15,000 which the philanthropy group is responsible for disbursement of the funds. Mayor Pro Tem Strother stated that he will attend the I-35 Coalition meeting on Wednesday, December 9, 2009. EXECUTIVE SESSION Jim Hase, 209 Inverness Drive – Addressed the Council regarding Item #15. Hase read Section 5.01 of Town Manager Emmons’ contract and questioned if this is a good deal for the residents of Trophy Club. Time Convened into Executive Session at 8:20 p.m. 15. 09-497-T Council to convene into executive session pursuant to Texas Government Code, Annotated, Subchapter 551, Section 551.074(a) "Personnel Matters, to discuss the goals and objectives, evaluation and contract extension of Town Manager, Brandon Emmons. Time Reconvened into Regular Session at 10:28 p.m. RECONVENE INTO REGULAR SESSION 16. 09-499-T Consider and take appropriate action relative to Executive Session Item Number File ID 09-497. Pauline Twomey, 203 Oakmont – Spoke against extending Town Manager Emmons’ contract. Neil Twomey, 203 Oakmont – Spoke against extending Town Manager Emmons’ contract. Motion made by Sterling, seconded by Strother to extend Town Manager Emmons’ Contract. Council member Wilson stated that she does not feel Town Manager Emmons’ assets out weigh his liabilities. Mayor White stated that she has been vocal about certain issues and that she and Town Manager Emmons have worked diligently to resolve. Noting that there is still room for improvement she is comfortable extending Town Manager Emmons’ contract. Mayor Pro Tem Strother stated that financial aspects of Town Manager Emmons’ contract are far less compared to other City Manager contracts. Vote passed 5:1, with the Wilson voting against. Town Manager Emmons’ contract was extended until June 1, 2012. ADJOURN Motion to adjourn made by Sterling, seconded by Edstrom. Meeting adjourned at 10:40 p.m. 6 Town Council 98 of 284 Meeting Date: January 4, 2010 7 ____________________________ ___________________________ Lisa Hennek, Town Secretary Connie White, Mayor Town of Trophy Club, Texas Town of Trophy Club, Texas Town Council 99 of 284 Meeting Date: January 4, 2010 100 Municipal Drive Trophy Club, Texas 76262Trophy Club Entities Legislation Details (With Text) File #: Version:109-543-T Name: Status:Type:Agenda Item Consent Agenda File created:In control:12/29/2009 Town Council On agenda:Final action:1/4/2010 Title:Consider and take appropriate action authorizing the expenditure from GASB/34 for a replacement printer and server and authorizing Town Manager Emmons or his designee to execute necessary documents. Attachments: Action ByDate Action ResultVer. Town Council 100 of 284 Meeting Date: January 4, 2010 109-543-T Version:File #: Title Consider and take appropriate action authorizing the expenditure from GASB/34 for a replacement printer and server and authorizing Town Manager Emmons or his designee to execute necessary documents. Body Staff would like authorization to expend $2,204 from the GASB/34 reserve to replace the permit printer. This printer has passed the replacement schedule date but was kept online until it failed. Cost breakout for the replacement printer: Total cost for Town from GASB/34: $2,204 Total cost for MUD from GASB/34: $2,204 Staff would also like authorization to expend $7,500 from the GASB/34 reserve to replace the SQL server. It was approved to be replaced last fiscal year, but was not done because of price increases and the timing of the latest releases of Windows and MS SQL server. The quotes have been updated to reflect the updated pricing. Cost breakout for the replacement SQL server: Total cost for Town from GASB/34: $7,500 Total cost for MUD from GASB/34: $7,500 Total GASB/34 costs: Total cost for Town from GASB/34: $9,704 Total cost for MUD from GASB/34: $9,704 RECOMMENDATION: Staff recommends authorizing expensing $9,704 from the Town GASB/34 account to replace the printer and server. Town Council 101 of 284 Meeting Date: January 4, 2010 100 Municipal Drive Trophy Club, Texas 76262Trophy Club Entities Legislation Details (With Text) File #: Version:109-506-T Name: Status:Type:Agenda Item Regular Session File created:In control:11/13/2009 Town Council On agenda:Final action:1/4/2010 Title:Public Hearing to Consider an Amendment to PD-Planned Development District No. 27, Known as The Highlands at Trophy Club, Ordinance No. 2007-15 P&Z by amending Exhibit "B" - Development Standards, Section V. Neighborhood Regulations, Subsection "J" Village Center, Item 1. Permitted Uses. Applicant: Centurion Acquisitions, L.P. (PD AMD-09-030) Attachments:Staff Report - Town Council - 010410.pdf Village Center Regulations from PD-27.pdf Renotification - PON Explanation.pdf List of Property Owners within 200 ft.pdf Public Hearing Notice - Newspaper.pdf P&Z Minutes - Dec 3 - Excerpt.pdf Ordinance 2010-XX PZ Village Center Revision.pdf Action ByDate Action ResultVer. Planning & Zoning Commission12/3/2009 1 Planning & Zoning Commission11/19/2009 1 Town Council 102 of 284 Meeting Date: January 4, 2010 109-506-T Version:File #: Title Public Hearing to Consider an Amendment to PD-Planned Development District No. 27, Known as The Highlands at Trophy Club, Ordinance No. 2007-15 P&Z by amending Exhibit "B" - Development Standards, Section V. Neighborhood Regulations, Subsection "J" Village Center, Item 1. Permitted Uses. Applicant: Centurion Acquisitions, L.P. (PD AMD-09-030) Town Council 103 of 284 Meeting Date: January 4, 2010 TOWN COUNCIL January 4, 2010 SUBJECT: Public Hearing to Consider an Amendment to PD-Planned Development District No. 27, Known as The Highlands at Trophy Club, Ordinance No. 2007-15 P&Z by amending Exhibit "B" - Development Standards, Section V. Neighborhood Regulations, Subsection "J" Village Center, Item 1. Permitted Uses. Applicant: Centurion Acquisitions, L.P. (PD AMD-09- 030) APPLICANT/OWNER: Centurion Acquisitions, L.P. 1221 N. I-35E, Suite 200 Carrollton, TX 75006 EXISTING CONDITION OF THE PROPERTY: Unplatted, vacant land. EXISTING ZONING OF THE PROPERTY: Zoned as “Village Center” for retail and municipal uses as follows: a. Bakery b. Bank c. Barber or beauty salon d. Bookstores e. Cafes with or without patio f. Community Facilities to include libraries g. Day Care h. Day spa (hair salon, facial treatment, massages) i. Dry cleaning and laundry (pickup/drop off only) j. Financial institutions k. Florist (no outdoor storage) l. Furniture sales (no outside sales or display) m. Kindergarten n. Municipal facilities to include Fire, Police, and EMS o. Pet Services including veterinarian (without outdoor kennels) p. Professional and administrative offices q. Religious Institutions r. Restaurants without drive-ins s. Schools, Private or Public t. Specialty Shops Town Council 104 of 284 Meeting Date: January 4, 2010 ADJACENT ZONING LAND USES: North: Byron Nelson High School and residential (Highlands Neighborhood 1) South/West: Future site of Northwest Park East: Parkview Drive (to the east of the smaller tract) and approximately 7 acres owned by a church (to the east of the larger tract) West: Medlin Middle School (to the west of the smaller tract) and Northwest Park (to the west of the larger tract) STAFF COMMENTS: Village Center is located along Bobcat Blvd. between Marshall Creek Road and Trophy Club Drive. This request is to amend the “Permitted Uses” for Village Center to allow drive-in/through restaurants. Currently, PD-27 regulations only allow Restaurants without drive-ins. Village Center is divided into two tracts. Tract 1 is approximately 2.5318 acres and Tract 2 is approximately 12 acres, however, a portion of Tract 2 – 7.0441 acres -- has been sold to a church and is not part of this request. The portion of Tract 2 that is a part of this request is approximately 4.5169 acres. The two tracts are separated by vacant land that was deeded to the Town in 2008 as dedicated parkland and is referred to as “Northwest Park”. The exhibit below shows the location of the properties. An 11x17 hardcopy of this exhibit is included in your packet. Town Council 105 of 284 Meeting Date: January 4, 2010  Tract 1 – 2.5318 acres at the southwest corner of Parkview Drive and Bobcat Blvd.  Tract 2 – 4.516 acres located along Bobcat Blvd. between Northwest Park and church property.  Northwest Park – 12.90 acres located at the southeast corner of Parkview Drive and Bobcat Blvd.  Church of Latter-Day Saints – 7.0441 acres located at the southwest corner of Bobcat Blvd. and Trophy Club Drive. Access to Tract 1 is available through Bobcat Blvd. or Parkview Drive. A center median divides Bobcat Blvd. along the frontage of this tract. There is no center median dividing Parkview Drive. Access to Tract 2 is along Bobcat Blvd. This stretch of Bobcat Blvd. does not have center medians. The eastern portion of this tract contains a covered drainage culvert. Although buildings cannot be erected over the drainage culvert, pavement for parking over the drainage culvert would be allowed. Access to this tract may also be available in the future through shared access with Northwest Park or the church property on the remaining portion of Tract 2. A traffic impact analysis (TIA) was completed in 2007 to study the effects of the ultimate build-out of the Highlands development, including retail and municipal uses in Village Center. The TIA called for the existing two-lane portions of Trophy Club Drive to be improved to four lanes. In addition, a “future high school road” was projected to be constructed. Both of these projects have been completed and provide improved access to the Village Center area of the Highlands. PLANNING AND ZONING COMMISSION RECOMMENDATION: The Planning and Zoning Commission heard this request on Thursday, December 3, 2009. When Chairman Hill opened the discussion, Commissioners Reed, Stephens, Davidson and Ashby had no objection to the request. Commissioner Forest and Chairman Hill had some concerns regarding access (ingress/egress) to Tract 1. Commissioner Sheridan was opposed to the request as he feels the tracts are large enough to accommodate more than one drive through restaurant and therefore could lead to “piecemeal” development of the tracts. Commissioner Sheridan suggested that the Town have discussions with the applicant and the church property owner to consider a “land swap” with the intent to increase retail frontage along Bobcat Blvd. In 2008, staff met with the developer to consider a realignment of these properties. A drainage culvert dissecting the Village Center and park properties presents a limitation as a building cannot be built over the culvert. The culvert also limits the benefits of widening the park property. Additionally, staff has had conversations with the church representatives regarding developing the corner of Trophy Club Drive and Bobcat Blvd. Town Council 106 of 284 Meeting Date: January 4, 2010 as retail if the church decides that they do not need the entire 7 acres for church development. In his motion at the end of the Planning and Zoning Commission meeting, Vice Chairman Stephens asked that the Commissioners comments regarding a land swap be forwarded to the Council. The minutes in their entirety are attached for the Council reference. The Planning and Zoning Commission concluded with a motion to recommend approval to the Town Council of the applicant’s request by striking the words “without drive ins” from item “r” of the planned uses for Village Center in PD-27. The motion passed 6-1. Ayes: Hill, Reed, Ashby, Davidson, Forest, Stephens Nays: Sheridan Action: 6-1, Approved STAFF RECOMMENDATION: Staff recommends approval of this request as development of commercial property in Trophy Club is needed to increase sales tax revenue and a permitted use of “drive-in/through restaurants” for these two tracts will help the applicant market the tracts. The applicant’s request to add drive-in/through restaurant uses to Village Center should not cause detrimental impact to the traffic conditions along Bobcat Blvd. and Trophy Club Drive since these roads have already been improved to handle retail uses in Village Center. Staff review has determined that there is adequate room for an in/out driveway along Parkview and at least right-in/right-out driveways along Bobcat; however, actual access determination cannot be made until formal site plan review. PUBLIC HEARING: As required by ordinance, a notice of public hearing was published in the local newspaper and property owners within 200-ft. of the tracts were notified of this request. The property owners within 200-ft. of these tracts were notified of the continuation of the Public Hearing to December 3, 2009. Copies of the notices are attached. (ch) Attachments: 1) PD-27 Village Center Permitted Uses and Regulations 2) Property Owner Notification 3) List of Property Owners within 200-ft. 4) Public Hearing Notice – Newspaper 5) Planning & Zoning Commission Minutes – December 3, 2009 6) Ordinance 2010-XX P&Z Town Council 107 of 284 Meeting Date: January 4, 2010 J. Village Center: 1. Permitted Uses: a. Bakery b. Bank c. Barber or beauty salon d. Bookstores e. Cafes with or without patio f. Community Facilities to include libraries g. Day Care h. Day spa (hair salon, facial treatment, massages) i. Dry cleaning and laundry (pickup/drop-off only) j. Financial institutions k. Florist (no outdoor storage) l. Furniture sales (no outside sales or display) m. Kindergarten n. Municipal facilities to include Fire, Police, and EMS o. Pet services including veterinarian (without outdoor kennels) p. Professional and administrative offices q. Religious Institutions r. Restaurants without drive-ins s. Schools, Private or Public t. Specialty Shops 2. Architectural and Site Design Standards: These design standards shall apply to all Permitted Uses except Day Care, Kindergarten, Schools (Private or Public), and Religious Institutions. These uses shall meet the Town of Trophy Club design requirements. 37 Town Council 108 of 284 Meeting Date: January 4, 2010 a. Building Walls and Roofs 1) An expression line shall delineate divisions between floors of all buildings, and a cornice shall delineate the tops of facades that do not utilize a pitched roof. 2) All buildings shall be designed such that no mechanical equipment (HVAC, etc.) and satellite dishes are visible from the public right-of-way or open space, whether the equipment is located on the ground, exterior walls or the roof. To screen rooftop mechanical equipment, other appurtenances, and flat or built-up roofs, all structures having a 6,000 square feet or less footprint shall be constructed with a pitched roof. Those structures having a footprint greater than 6,000 square feet shall be constructed with either a pitched or parapet roof system enclosed on all sides. 3) Mansard roofs and flat membrane-type roofs that are visible from ground level are prohibited. 4) For retail storefronts, a transom, display window area and bulkhead at the base shall be utilized. 5) Ground floor retail building plate heights should provide for at least fourteen feet (14’) in height. 6) Generally, windows shall be oriented vertically. 38 Town Council 109 of 284 Meeting Date: January 4, 2010 7) Columns and piers generally shall be spaced no farther apart than they are tall. 8) Transparency: i. Each floor of any building façade facing a park, plaza or street shall contain transparent windows covering from fifteen percent (15%) to seventy-five percent (75%) of the façade area. ii. In order to provide clear views of merchandise and to provide natural surveillance of exterior street spaces, the ground-floor along the retail storefront facade shall have transparent storefront windows covering no less than fifty percent (50%) of the façade area. iii. Entryways recessed at least four feet (4’). b. Permitted Finishes: 1) At least eighty percent (80%) of the exterior of all new buildings (excluding doors and windows) shall be finished in one or more of the following materials: i. Brick, stone, cast stone, or stucco. ii. Split face concrete block, poured-in-place concrete, and tilt-wall concrete. It is the intent that any use of concrete products shall have an integrated color and be textured or patterned. Tilt-wall concrete structures shall include reveals, punch-outs, or other similar surface characteristics to enhance the façade on at least twenty percent (20%) of each façade. iii. Side facades and rear facades shall be of finished quality and of the same color and materials that blend with the front of the building. Rear facades may be painted tilt-wall or painted block matching the same color of the rest of the building if the rear façade faces an alley or is not viewable from a public street or right-of-way. 39 Town Council 110 of 284 Meeting Date: January 4, 2010 2) To improve the pedestrian orientation, the ground floor of commercial/retail buildings shall utilize a combination of the following, unless otherwise approved by the Town: i. Corbelling, molding, string coursing, ornamentation, changes in material and color, or other sculpturing of the base; ii. Recessed windows or other techniques to distinguish the windows in the façade such as arches, pediments and mullions; and iii. Entryways recessed at least four feet (4’). 3) The utilization of repetitive storefronts for “architectural” consistency is discouraged in order to maintain an interesting street experience; although the utilization of common architectural elements shall be considered to facilitate a certain level of functional continuity. c. Building Orientation and Pedestrian Site Design: 1) Any building (excluding parking garages and other accessory buildings) viewed from a public right-of-way or public open space shall either face such right-of-way or open space, or shall have a façade facing such area in keeping with the character of the front façade, including the utilization of similar fenestration and materials. 2) Pedestrian Elements To improve the walkability and access of commercial and retail areas, the following are encouraged in the site design of a project: i. Patio/café seating areas ii. Bicycle racks iii. Continuous walkways linking stores vi. Shade provided by building orientation, canopies and/or trees vii. Decorative Trash receptacles 40 Town Council 111 of 284 Meeting Date: January 4, 2010 3) Parking Lot and Building Frontage Landscaping and Design i. A minimum of fifteen (15) square feet of landscaping including tree islands for each parking space shall be provided within the paved boundaries of the parking lot, with the landscaped areas protected by raised curbs except where wheel stops are utilized at the front of parking spaces along a landscaped median between parking bays, and pavement no closer than three feet (3’) from the trunk of trees. ii. Landscaped islands of a minimum of five feet (5’) in width and extending the entire length of the parking stall generally shall be located at the terminus of all parking rows and shall contain at least one three inch (3”) caliper tree consistent with the Tree List in Section VI – Development and Design Standards. iii. Parking spaces shall be a minimum depth of 18 feet and a minimum width of 9 feet; to encourage better shade patterns, parking bays shall be separated by a minimum five foot (5’) wide landscaped median (See illustration below), with three inch (3”) caliper shade trees planted every thirty feet and wheel stops placed so as to allow the front of vehicles to encroach over the landscaped median without hitting the trees. 41 Town Council 112 of 284 Meeting Date: January 4, 2010 iv. Foundation plantings are required for buildings or groups of buildings greater than 40,000 square feet and where the front building facade does not abut a public sidewalk, including a 3.0 inch caliper shade tree for every 10,000 square feet of gross building area consistent with the Tree List as set forth in Section VI. Small ornamental trees are permitted on a ratio of 4 to 1 instead of 3.0 inch caliper shade trees. This is intended to enhance the pedestrian experience in front of larger buildings and to break up large impervious surfaces between parking areas and the building. Foundation planting trees shall be planted within approximately 30 feet of the front façade and are required in addition to any street trees required herein. Tree grates shall be utilized for trees planted less than four (4) feet back of curb. Tree spacing shall not impede sign visibility or pedestrian safety but shall be placed so as to provide an effective shade environment in front of the building. d. Loading Areas and Trash Receptacles: 1) Loading and service areas shall be located at the side of or in the rear of buildings. Every effort should be made to reduce the need for segregated loading and service areas by ensuring that deliveries are made off-hours. Such uses as grocery stores, however, may require a loading dock area. Where tractor/semi-trailer delivery may conflict with 42 Town Council 113 of 284 Meeting Date: January 4, 2010 land uses on or adjacent to the site, then the following standards shall be followed: i. Loading and service areas shall be located at the side or rear of buildings. ii. Off-street loading areas shall be screened from view of any street public open space or adjacent property. iii. Loading areas shall be enclosed on three sides by a wall or other screening device not less than 10 feet in height. iv. Loading areas shall not be located closer than 50’ to any residential lot, unless wholly within an enclosed building. v. Screening materials shall be comprised of a wall that has a similar finish to the primary structure, or a combination of trees and shrubs that will result in solid screening within 2 years. vi. However, when adjacent to a residentially zoned district a screening wall with landscaping shall be used. 2. Trash/Recycling Receptacles: i. Commercial trash/recycling containers shall be located on the side or rear of the building and screened from public view. ii. Such containers shall be located at least 50’ away from adjacent residential property lines. iii. Such containers shall be screened on 4 sides, using an enclosure that is 7’ tall or of a height that is a minimum of 1’ above the top of the container, whichever is taller. Screening shall be comprised of brick, stone, reinforced concrete, or other similar masonry materials that have a similar finish to the primary finish; and all fence posts shall be rust- protected metal, concrete based masonry or concrete pillars. 43 Town Council 114 of 284 Meeting Date: January 4, 2010 iv. 6” concrete filled steel pipes shall be located to protect the enclosure from truck operations. v. Such container enclosures shall have steel gates and tie-backs to secure them in an open position, and fasteners to keep them closed. vi. Screening shall be maintained at all times. e. Signage 1) General: Signs shall be flat against the façade, projecting from the façade or ground monument mounted. No signs shall project above the façade unless approved as part of a site plan as a “landmark sign” such as a theater marquee or other special sign located in an prominent location and intended to provide a special character to the district and orientation to visitors. 2) Lighting: Signs shall generally be externally lit. Only individual letters and symbols may be internally lit. Neon signs shall be prohibited. 3) Finish Materials: Materials shall complement the architecture of the building, and may include wood— painted or natural; metal—copper, brass, galvanized steel; painted canvas; paint; engraving directly on façade surface; and brick or stone for monument signs. 4) Wall Signs: i. One and a half (1.5) square feet of signage is permitted for each linear foot of the primary facade of the building, excluding wing walls. (E.g. a 100’ long building façade would allow for 150 square feet of wall sign area on the building.) ii. Only one building façade with a primary entrance may be used to calculate wall signage. iii. Wall signs may be placed on any face of the building except if adjacent to a residential lot. iv. Maximum area of any single sign mounted perpendicular to a given façade shall not exceed 10 square feet unless it protrudes above the top of the facade. 44 Town Council 115 of 284 Meeting Date: January 4, 2010 v. Protruding or hanging signs shall maintain a minimum clear height of eight (8) feet above the sidewalk. 5) Monument Signs: i. Monument signs up to eight (8) feet in height are the only permanent freestanding signs allowed. ii. Maximum area of a monument sign shall be 96 square feet per sign face. Monument signs may have only two (2) sign faces. iii. If a Commercial Neighborhood extends over 1000 linear feet, then one monument sign per 500’ of frontage is permitted. (E.g. a site with 1,000’ or more of frontage may have two (2) monument signs, a site with 1,500’ or more may have three (3) signs, etc.). iv. The structure of monument signs shall be constructed of materials and colors utilized on the primary building’s façade. v. Monument signs must be spaced a minimum of two hundred fifty feet (250’) apart, unless approved otherwise at Detailed Site Plan. 6) Parking: Retail and office uses shall meet the Town’s parking standards at the time of development. 45 Town Council 116 of 284 Meeting Date: January 4, 2010 NOTICE OF PUBLIC HEARING PUBLIC HEARING DATE: Thursday, November 19, 2009 THIS ITEM WAS POSTPONED ON NOVEMBER 19, 2009 NEW HEARING DATE: THURSDAY, DECEMBER 3, 2009 TIME OF PUBLIC HEARING: 7:00 p.m. PLACE OF PUBLIC HEARING: Svore (M.U.D.) Building – Boardroom (Council Chambers) 100 Municipal Drive Trophy Club, Texas 76262 APPLICANT: Centurion American, L.P. LOCATION OF PROPERTY: Known as “Village Center” – see diagram below. Along Bobcat Blvd. west from the intersection of Trophy Club Drive and Bobcat Blvd., to the property just west of the corner of Bobcat Blvd. and Parkview Dr. EXCEPT 7.0441 acres of the 13.3 acre tract. The 7.0441 acres are separately owned and are not a part of this request. The 7.0441 acres are located on the corner of Bobcat Blvd and Trophy Club Drive and extend south along Trophy Club Drive to the property line with Neighborhood 9 (Royal Troon). PURPOSE OF PUBLIC HEARING: A public hearing will be conducted regarding a request for amendment to PD – Planned Development District No. 27, also known as The Highlands at Trophy Club, to amend Exhibit “B” - “Development Standards” to delete, alter, and/or allow additional “Permitted Uses” for approximately 7.2199 acres known as “Village Center”, and other miscellaneous changes to PD-27 as related to this request as deemed necessary. Applicant: Centurion Acquisitions, L.P. (PD AMD-09-030) The applicant is requesting an additional use of “Restaurant with Drive In/Through” be allowed for these tracts of land. Town Council 117 of 284 Meeting Date: January 4, 2010 PD-27 currently allows the following uses: Bakery Bank Barber or beauty salon Bookstores Cafes with or without patio Community Facilities to include libraries Day Care Day spa (hair salon, facial treatment, massages) Dry cleaning and laundry (pickup/drop off only) Financial institutions Florist (no outdoor storage) Furniture sales (no outside sales or display) Kindergarten Municipal facilities to include Fire, Police, and EMS Pet Services including veterinarian (without outdoor kennels) Professional and administrative offices Religious Institutions Restaurants without drive-ins Schools, Private or Public Specialty Shops The applicant requests the above uses be amended to permit: Restaurant with Drive In/Through Town Council 118 of 284 Meeting Date: January 4, 2010 TO SURROUNDING LAND OWNERS: Property owners within 200-ft. (two hundred feet) of this property receive written notification of this request. All interested property owners are encouraged to attend this hearing to let the Planning and Zoning Commission and/or Town Council know whether or not you support this request. Persons wishing their opinion to be part of the record, but are unable to attend may send a written reply prior to the date of the hearing by email to chuggins@ci.trophyclub.tx.us, or by mail to: Town of Trophy Club, Attn: Carolyn Huggins, Planning & Zoning Department, 100 Municipal Drive, Trophy Club, Texas 76262. FOR FURTHER INFORMATION: Please contact Carolyn Huggins, Planning & Zoning Manager at 682-831-4681 or chuggins@ci.trophyclub.tx.us The Town Council will hear this request on Monday, January 4, 2009 at 7:00 p.m. in the Council Chambers located at 100 Municipal Drive, Trophy Club, Texas 76262. Town Council 119 of 284 Meeting Date: January 4, 2010 BDMR Development LLC 3901 Airport Freeway, Suite 200 Bedford, TX 76021-6117 Drees Custom Homes LP 6225 N. State Hwy 161, Suite 400 Irving, TX 75038-2225 High Trophy Development LP 1221 N. Interstate 35E #200 Carrollton, TX 75006-3806 Northwest I.S.D. P.O. Box 77070 Ft. Worth, TX 76177-0070 Centex Homes 1603 LBJ Fwy, Suite 600 Dallas, TX 75234 Lennar Homes of Texas 1707 Market Place, Suite 270 Irving, TX 75063 First Texas Homes 2221 E. Lamar Street, Suite 960 Arlington, TX 76006-7419 Jesus Monroy 2423 Lilyfield Dr. Trophy Club, TX 76262 Faye & James Jaraczewski 2417 Lilyfield Dr. Trophy Club, TX 76262 The Church of Jesus Christ of Latter Day Saints, 12th Floor 50 East North Temple Street Salt Lake City, UT 84150 Michael & Susan Fitzgerald 2421 Lilyfield Dr. Trophy Club, TX 76262 Keith & Melissa Killebrew 2520 Roseville Dr. Trophy Club, TX 76262 Town Council 120 of 284 Meeting Date: January 4, 2010 Town of Trophy Club Department of Planning & Zoning 100 Municipal Drive Trophy Club, Texas 76262 TO: Alliance Regional Newspapers / Classifieds Dept. DATE: November 2, 2009 FROM: Carolyn Huggins PAGES: 1 RUN DATE: 1 Time: Wednesday, November 4, 2009 SUBJECT: Public Hearing NOTICE OF PUBLIC HEARING PLANNING & ZONING COMMISSION Thursday, November 19, 2009 TOWN COUNCIL Monday, December 7, 2009 A Public Hearing will be held by the Planning & Zoning Commission of the Town of Trophy Club in the Boardroom of the Municipal Utility District Building, 100 Municipal Drive, at 7:00 p.m., Thursday, November 19, 2009, to consider: Amending Ordinance No. 2007-15 P&Z, PD Planned Development District No. 27, The Highlands at Trophy Club, to amend Exhibit “B” Development Standards to delete, alter, and/or allow additional “Permitted Uses” for approximately 7.2199 acres known as “Village Center”, and other miscellaneous changes to PD-27 as related to this request as deemed necessary. This request does not include 7.0441 acres of Village Center owned separately by a church. The Town Council will hear the above item on December 7, 2009, in the Boardroom of the Municipal Utility District Building, 100 Municipal Drive, at 7:00 p.m. Town Council 121 of 284 Meeting Date: January 4, 2010 PLANNING AND ZONING COMMISSION DECEMBER 3, 2009 MINUTES – EXCERPT All Commissioners were in Attendance. Others Presents: Carolyn Huggins Planning & Zoning Manager David Keener, Applicant Centurion Acquisitions, L.P. Jim Hicks President, EDC 4B Bill Rose Councilman PUBLIC HEARING TO CONSIDER AN AMENDMENT TO PD-PLANNNED DEVELOPMENT DISTRICT NO. 27, KNOWN AS THE HIGHLANDS AT TROPHY CLUB, ORDINANCE NO. 2007-15 P&Z BY AMENDING EXHIBIT “B” – DEVELOPMENT STANDARDS, SECTION V, NEIGHBORHOOD REGULATIONS, SUBSECTION “J” VILLAGE CENTER, ITEM 1. PERMITTED USES. APPLICANT: CENTURION ACQUISITIONS, L.P. (PD AMD-09-030) Chairman Hill opened the public hearing. Jim Hicks, President, Economic Development Corporation (EDC 4B), and Trophy Club resident, stated that Trophy Club needs more economic development and commercial development for its citizenry and every additional $50,000 in sales tax revenue brings a one cent relief or reduction in personal property taxes to the Town. Given that, as EDC President, he supports this amendment to allow drive through restaurants. There were no others wishing to speak and the public hearing was closed. DISCUSSION AND RECOMMENDATION REGARDING SAME. David Keener, Centurion Development, stated that they are trying to keep this application simple by asking for a restaurant with drive-in. They don’t believe that a full service restaurant is practical for this tract now that liquor sales are virtually impossible with schools and a church on three sides of the tracts. They hope that a drive through restaurant will be marketable on these sites. Ms. Huggins stated that an exhibit was given to each of the Commissioners this evening that is similar to the exhibit included in the packet, but the new exhibit includes the drainage easement along the east side of Tract 2. The easement is centered along the property line of the church property and Tract 2. This exhibit also lists the street frontage for each of the tracts. Tract 1 has 256-ft. of frontage along Bobcat Blvd. Tract 2 has 567-ft. of frontage along Bobcat Blvd. Tract 1 also has Parkview frontage of 586- Town Council 122 of 284 Meeting Date: January 4, 2010 ft. This frontage allows access to Tract 1 along either Bobcat or Parkview; however, there is a center median along Bobcat Blvd. in front of Tract 1. Staff would not wish to allow a cut in the center median. There is room along Parkview for a driveway where cars can enter and exit in either direction. For Tract 2 the access would be along Bobcat Blvd. and there are no center medians on Bobcat between Parkview and Trophy Club Drive. Ms. Huggins stated that the Town Engineer provided the information that a small fast food drive through, a small Sonic for instance, usually sits on 1 to 1-1/2 acres of land. Based on those calculations there is a possibility of putting at least one and possibly two drive through restaurants on Tract 1. On Tract 2, no building would be allowed over the drainage easement, but since it is a buried culvert, it could be paved and parking could be placed over the drainage culvert. Ms. Huggins stated that the church has indicated an interest in sharing parking with Tract 2. Ms. Huggins stated that as Mr. Hicks mentioned, Trophy Club is in need of sales tax revenue. Staff is working with the developer to encourage development of these tracts and if allowing drive through restaurants in Village Center would help stimulate economic growth in that area, staff would be in support of those efforts and therefore recommends approval. Chairman Hill stated that this request is for a change in the zoning allowances for these tracts. Any discussion concerning what might be done in the way of development or division of this can be discussed at platting or site plan approval. At this time, the Commission is looking at the uses and zoning. Vice Chairman Stephens stated that he doesn’t see a problem with developing drive through restaurants at either Tract 1 or Tract 2. He stated that he would like his taxes to go down. Commissioner Reed stated that he has no objection. He thinks it is a good idea with the schools nearby. Chairman Hill noted that Byron Nelson High School is a closed campus and the students are not allowed to leave the campus at lunchtime. However, before and after school traffic would impact nearby restaurants. Chairman Hill also stated that the high school has at least two franchise restaurants in the cafeteria. Ms. Huggins stated that earlier in the day she confirmed with the school district that there is a Subway and Pizza Hut in the cafeteria of Byron Nelson High School. Commissioner Ashby stated that he is fine with it – “let’s get the taxes rolling”. Town Council 123 of 284 Meeting Date: January 4, 2010 Commissioner Davidson asked for confirmation that it is only the drive through piece under consideration this evening. Chairman Hill confirmed that it is. Commissioner Davidson stated that he has no objection. Commissioner Forest is concerned about the access for Tract 1. He stated that the school traffic could create a tie-up. Commissioner Forest stated that he did not see a problem with Tract 2. Vice Chairman Stephens stated that before the new intersection was created he had complained to the Town Manager about parents stopping on Marshall Creek Road to pick up children. He agrees with Commissioner Forest that traffic could be a problem, but he believes it’s a problem that could be solved. He recommends that the Town Police keep traffic moving there rather than letting people park on the roadways and backing up traffic since other cars can’t go around or pass. Ms. Huggins stated that there is also a plan in the works to create another drop off at Medlin Middle School behind the school. Parents traveling east on Marshall Creek Road will be able to turn into the school without having to go as far as Bobcat Blvd. Commissioner Reed stated that most of the bus traffic doesn’t coincide with meal times anyway. Commissioner Sheridan stated the following: “I was at the commercial realtor breakfast this morning and spec building is not expected to occur, is not forecasted, for three to four years. So, any commercial is going to be build-to-suit. Build-to-suit is going to piecemeal the last vestiges of any commercial property we have and screw it up royally. Right now the church has taken 50% of our remaining property for any commercial use, sales tax or ad valorem personal taxes. Losing the hard corner of Trophy Club Drive and Bobcat really messes up any commercial uses. Tract 1 is obviously up against all the schools and Tract 2 is in the middle of the block. We didn’t have much to work with, but we have little to none to work with now. Because of that, before we make any changes in any manner to the PD, I think due diligence, closer scrutiny, on our part for the remaining tracts is absolutely necessary. The other thing is -- opening up the PD in any manner -- opens up all to be discussed or changed. Any change to this PD needs to be considered in the whole, meaning it needs to be coordinated in a concept -- traffic flow, landscaping, parking, the whole bit. We can’t leave the church out by itself. For example, Tract 1, 2.5 acres, you let a drive through go on there, he takes up an acre to an acre and a half and you’ve got an acre left, you’ve screwed it. You’ve literally messed it up. The other thing is traffic. Major traffic chains are not coming in there to this location for that type of use. The minor chains that try to tag along with the majors are not going to want it. The smaller chains will take it. We’ve already had one of those fail on Highway 114. We do have some experience. Up there at the 7-Eleven used to be a drive through restaurant. The drive through of any significance is going to want its own architectural marketing methods which would be totally inconsistent with anything we’ve put down today in signage or façade. Having said that, I’m against it. Voting against. If it should go forward, I am going to request this: (1) delete the following uses Town Council 124 of 284 Meeting Date: January 4, 2010 that are currently permitted in the PD: Community Facilities to include libraries; Municipal facilities to include Fire, Police, and EMS; Religious Institutions; Schools, Private or Public. Those are all non-sales tax or high revenue ad valorem tax issues. We’re down to 7-acres in this Town and that’s it. (2) Is the service level of a drive through restaurant the same as a retail and municipal use as far as a traffic study goes; and is the statement “would not cause detrimental impact to the traffic conditions” from Teague Nall Perkins or from staff?” Ms. Huggins stated that the traffic impact analysis was completed by Carter Burgess (now Jacobs Engineering). Commissioner Sheridan asked if Carter Burgess represents the Town or the developer. Ms. Huggins replied that at the time that the TIA was done they represented the developer. Commissioner Sheridan asked if the report states that a drive through restaurant would not be detrimental. Ms. Huggins replied that it does not specifically call out drive through restaurants. She stated that the traffic study for the Village Center area addresses retail and municipal traffic, and the TIA also looks at the Village Center facility as a second tier retail operation and, as stated by Commissioner Sheridan, most likely the major and minor chains will not be attracted to this area, but instead smaller chains will take it. The traffic impact study took into account lower tier retail operations for the Village Center area. Commissioner Sheridan stated that if this is approved, in addition to the two items requested above, his third request would be to change the following statement in the PD which addresses the Architectural and Site Design Standards. It currently states: “These design standards shall apply to all Permitted Uses except Day Care, Kindergarten, Schools (Private or Public), and Religious Institutions. These uses shall meet the Town of Trophy Club design requirements.” Commissioner Sheridan would remove “except Day Care, Kindergarten, Schools (Private or Public), and Religious Institutions. These uses shall meet the Town of Trophy Club design requirements.” With those statements removed, the design standards would apply to all permitted uses. Commissioner Sheridan stated that drive throughs were excluded from the original PD for a reason. He stated: “It was discussed at that time. The ‘third tier’ rings a bell as far as what would go there and it’s not really a compatible use to the area. Vacant land is better than poorly developed land as far as we’re concerned when we’re down to 7- acres. I’d also like to recommend that the City discuss with the developer swapping some land. Turn that corner of Parkview and Bobcat into commercial property and give up some parkland. I know that is heresy in this Town, but we ought to look at it. The best corner for a drive through if I were a landowner trying to sell a piece of property, I am going to sell that one to one and a half acres hard corner of Parkview and Bobcat to a drive through and [unintelligible] the rest of it. This is our last time to get a viable commercial development. We need to have a total preliminary concept plan in mind. We need to not allow any further subdivision of it.” Commissioner Ashby stated that the barbeque place in 7-Eleven never existed. They built a building with a drive through but the Town never allowed them to operate it. Town Council 125 of 284 Meeting Date: January 4, 2010 That’s why it sat there. They were never allowed to use the drive through. The Town never approved it. Ms. Huggins added that several businesses, the most recent being a Dunkin Donuts, had inquired about that building, but 7-Eleven was not willing to share their building with that business as 7-Eleven did not want a competitor taking away their coffee and donut business. There is interest in that building and drive through but the business owner most recently declined the interested party. Commissioner Sheridan stated that Highway 114 is different from Bobcat Blvd. He stated: “Village Center needs to be done in a cogent manner, totally. If any piecemeal is allowed – a day care center, one building to take out an acre, you screw the rest of it. That’s my opinion.” Chairman Hill stated the following: “I think this is a very inappropriate place to talk about putting a drive through restaurant for these reasons: (1) proximity to the schools; (2) the lack of traffic that this has that would be attractive to a drive in restaurant is that you essentially have ingress/egress to residential properties and school traffic to the high school, and middle school and elementary school down Parkview. I cannot see that it would attract any drive through business owner who did a survey of the potential market to put in substantial upscale restaurant as Dennis commented to. If we put the zoning in there, the property owner would have the opportunity to solicit potential people who would build the restaurants in there, but I can’t see that it would override the problems that would be developed in trying to draw customers to whatever business establishment… [unintelligible]”. Commissioner Reed asked if there is any specific customer in mind for these tracts. Mr. Keener responded that the developer has talked to several drive through type restaurants but no one specific that can be named at this time. Mr. Keener stated that this is a “B” commercial site and they are trying to find something that will go in there that will generate some sales tax versus a church or day care. This is not a 114 tract, it is a “B” or sub-arterial road. Vice Chairman Stephens stated, “Chairman Hill, I hadn’t thought of something Dennis pointed out but I like the concept, and that is maybe renegotiating with the City and with Centurion and involving the church piece of property. Also, that if we draw the south boundary of Tract 2 over to Parkview and then create a decent piece of property there and give up some of that angle business to the church or to the City park, or the City park take that bottom portion down there that abuts the recreation center, could there be some realignment there such that the acreage stays the same but it does create a more desirable tract for the City of Trophy Club.” Commissioner Sheridan stated, “You’re going with heresy if you are going up against the Parks and Rec Department in this Town.” Town Council 126 of 284 Meeting Date: January 4, 2010 Mr. Keener stated that, “many moons ago” the Parks Department proposed that we do that. We were for that. Ms. Huggins stated that the Town has already spent a substantial amount of money over the past year designing Northwest Park. She stated that she believed they would be reluctant to redesign the park as there is a design in place; in addition, the recent passing of the park bonds could be impacted by a redesign of this park. Ms. Huggins stated that the Town has also answered questions from the church’s architect in regard to commercial development of a portion of their acreage. The church bought 7-acres but has indicated that they are not interested in developing the entire 7- acres as a church. It’s possible they will sell the corner of Trophy Club Drive and Bobcat for commercial development, but the church hasn’t owned the property for very long and they aren’t sure at this point how they want to develop it. The church property is in the very preliminary stages of ownership. Mr. Keener stated that Ms. Huggins comments are consistent with the discussions he also has had with the church. Commissioner Sheridan stated, “For this acreage to function as an ‘added value’ to the Town, we need a master plan. Mr. Keener knows that I talk out of both sides of my mouth because I’ve been out on his side talking for this stuff. Thinking strictly for the Town now, we need a master plan. We need to somehow limit the subdivision of these remaining tracts if it doesn’t meet that master plan or preliminary concept so therefore we don’t find ourselves with a piecemeal effect. This is where our EDC can come in big time and assist the developer and landowner in getting what’s best for the Town and getting what’s good for the developer so it’s a win-win situation.” Vice Chairman Stephens stated: “I like the idea of a master plan so that we know where we are going. It would eliminate the potential to misuse the land and maximize the use of the land for the City.” Commissioner Reed stated: “A master plan would be nice, but we are looking at small tracts here. The current economic situation and the foreseeable doesn’t look too good for years and years to come, and every day somebody in Washington says something that makes that look even worse. You might come up with a master plan that looks great and it might be 15 years before you get any of it developed. The developer is not going to be able to come up with the type of businesses that you want there. You said that vacant land is better than poor development. How do you know that this is poor development? At least it will bring in some revenue to the Town as soon as they get it done – not 10 or 15 or 20 years from now.” Commissioner Sheridan stated that poor development can mean a variety of things and he stated that he is usually for the landowner doing what he wants with his land, but for the Town to allow a third-tier drive through restaurant to eat up that hard corner of Parkview and Bobcat would leave a remaining one acre extremely hard to get any Town Council 127 of 284 Meeting Date: January 4, 2010 viable entity in there. He stated that what he means by a master or preliminary concept would be very similar to what was given when Tom Thumb came in. They made changes to it and it’s not exactly what they presented the first time, but it was a basic outline of a commercial development as a whole. Commissioner Reed stated that the economy was in a lot different situation at that time. It was very foreseeable that they could find businesses to go in there. Commissioner Sheridan stated that hopefully he will still be here in 15 years and he wants this developed to the maximum benefit, not a short-term, “let’s get somebody in here tomorrow”. Commissioner Reed responded that he doesn’t agree. Commissioner Ashby stated that he is fine with the request to allow the drive throughs. He has concerns with the feasibility of Tract 1 along with the wedge on the back of Tract 2. With the property being sold to the church already, there isn’t a whole lot that can be done. He feels voting on this positively won’t hurt or change anything that could possibly go on there with the addition of the drive throughs and maybe some of the suggestions that Dennis made could be done to make sure that other kinds of unwanted entities don’t occur. Perhaps drive throughs should be removed from Tract 1 and only allow them on Tract 2. Commissioner Davidson stated that the only thing on the agenda tonight is drive throughs. He agrees that this is broken up into pieces that are questionable, but with Tract 1, chances are the person who owns it will sell it all as one shot. To break it up means they are going to be hung to dry with one piece of land that they can’t do anything with so they are going to…. Commissioner Sheridan stated: “...same philosophy that Clayton just said. You come to me, you’re paying my price, you want an acre and a half, you got it. Don’t count on the developer holding out to sell the tract together.” Commissioner Davidson: “Not necessarily counting on it, but I would think that in this particular instance, since it is such a small tract of land, that to part that out means they are left holding the bag for that last piece forever because it is not usable at that point. That’s my theory. You take an acre and a half out of that and you are left with one acre and you’re not going to be able to put anything on that of commercial viability. It would not be in their best interest to do that. We can protect ourselves to a point. I don’t know that we can do it to the extent that we absolutely mandate what the exact use has to be, which is where we are starting to tread here ever so delicately. Yes, it would be nice to have this planned out. That would be a wonderful thing. We are a little late to the party unfortunately and we blew our chance on that one in the last meeting back in, I believe, it was May, to make that happen. That’s my opinion of that piece. So, if we can work with the church and get a piece of land, that’s great. I would hope the developer would look at the smaller tract of land and develop it accordingly and not try to parcel it out to Town Council 128 of 284 Meeting Date: January 4, 2010 where you end up with a dead space that somebody is going to pay the property taxes on eventually.” Commissioner Reed: “As he pointed out, the only thing we are voting on here is whether it is going to have a restaurant with a drive in or just a plain restaurant. I don’t see the point in all the rest of this conversation.” Chairman Hill announced that Councilman Rose [in attendance in the audience] asked to make a comment. Councilman Rose stated: “Good evening. Let me start by saying I appreciate the work you gentlemen do. Just one comment: I wanted to clarify very briefly and make sure that perhaps I unlock part of the puzzle. The comment that the Parks and Recs, as a result of the bond issue, are pretty well locked up on this design phase. For the Parks and Recs part, I wouldn’t make that too hard a fact. I do know that Parks and Recs have planned one development for that area. Based on initial design sizes that they had, when they got the second study back in, what they’d originally proposed would no longer work. So because of this odd shape of property that they are looking at, I would opine that Parks and Recs might be interested to see if there might be a rearrangement of the property to allow a more optimum siting of the baseball fields in particular.” Commissioner Reed asked to make one more comment. “The way things stand right now we can put a restaurant in. I don’t see why it makes a difference whether it’s a restaurant without a drive in or a restaurant with a drive in…” [Commissioner Reed continued to speak but it’s unintelligible as Commissioner Sheridan also began to speak.] Commissioner Sheridan: “…which is a very minor point and Chairman Hill made some very appropriate comments, but let me just say that if we do nothing tonight, if the developer says “I withdraw” and it goes away, he can build under the normal circumstances. As we go, he can piecemeal it. He can do all the things that I am afraid may or could happen. Anytime any applicant requests a change to the PD, that opens the entire PD up for discussion and change. It doesn’t have to. We’re only talking about one item here, but if we have any leverage, if we have any method of bettering it, the minute he says, “I want to change a word in…”, it opens that up for us to obtain something better than what we’ve got. That’s where I’m at.” Mr. Keener stated: “We won’t sell any more property to a church. We now have some time where we can do something else with the rest of this tract, but it’s hard to get excited about a master plan for this small tract. If the Town wants to do that we can work with the Town on that. We’re open to looking at the parkland. Really, what we are trying to do is market Tract 1 as two drive through restaurant sites. We do plan on splitting it up into two marketable tracts. As far as the traffic, I don’t think traffic is a problem here because this is a secondary commercial. Traffic study was done not specifically for a drive through but as a whole tract of retail. With half of it a church, Town Council 129 of 284 Meeting Date: January 4, 2010 obviously if the roads could handle 14-acres of retail, they can now handle seven of whatever.” Commissioner Sheridan: “Let’s not get too tied up with my use of the words master plan. Preliminary plans. Preliminary concept. A preliminary concept on a commercial basis in other towns (Allen, for instance), preliminary concept ties in drive cuts. You said you are going to sell Tract 1 to two entities. And, by the way, in May I was for drive throughs. But by doing it at two different times you’ve got one that wants to build this year and one that wants to build next year, you’ve divided up the property where it’s so small at two and a half acres for that type of use, it has to be thought of as one piece as far as drive cuts and traffic patterns. Had we done this we wouldn’t have had as much problem with the Taco Bueno coming in back then. I may not be using the right term – master plan – but the idea is that it has to be treated as one and if you want to have two building pads or whatever that’s fine and that’s not unusual in the commercial avenue of development or you’re going to find yourself with a snow cone, which would probably be great for sales tax.” Reed, Sheridan and Keener went back and forth with additional comments. Vice Chairman Stephens interrupted Mr. Keener: “Chairman Hill, we’ve discussed this back and forth about four times and I am going to try to expedite this if I can.” Commissioner Sheridan stated: “Make a motion.” Vice Chairman Stephens: “I move that we strike the words on page 12 “without drive- ins” from Item “r” and, with a note to the City Council, because they are the ones who are going to make the decision, in light of what one of the speakers said, that Parks and Rec has not locked in concrete their plan and the City Council may be able to negotiate with Centurion some rearrangement of that corner there that would be more marketable for Centurion and the City.” Commissioner Reed seconded the motion. Chairman Hill called for a vote. Commissioner Forest asked for a repeat of the motion. Chairman Hill repeated the motion and called again for the vote. Ayes: Hill, Reed, Ashby, Davidson, Forest, Stephens Nays: Sheridan Action: 6-1, Approved Vice Chairman Stephens asked that his comments be communicated to the City Council regarding looking into renegotiating that portion of land that is currently in Northwest Park, and also negotiating with the church for the corner of Bobcat and Trophy Club. Town Council 130 of 284 Meeting Date: January 4, 2010 TOWN OF TROPHY CLUB, TEXAS ORDINANCE NO. 2010-XX P&Z AN ORDINANCE OF THE TOWN OF TROPHY CLUB, TEXAS, AMENDING ORDINANCE NO. 2007-15 P&Z, KNOWN AS PD PLANNED DEVELOPMENT NO. 27, THE SAME HAVING AMENDED 2000-06 P&Z OF THE TOWN, THE SAME BEING THE COMPREHENSIVE ZONING ORDINANCE, AND HAVING AMENDED THE OFFICIAL ZONING MAP OF THE TOWN, BY ADOPTING THIS ORDINANCE TO REFLECT A CHANGE TO EXHIBIT “B” ENTITLED “DEVELOPMENT STANDARDS”, SECTION V. “NEIGHBORHOOD REGULATIONS”, J. “VILLAGE CENTER”, 1. “PERMITTED USES” AS MORE FULLY DESCRIBED HEREIN BELOW; PROVIDING FOR THE INCORPORATION OF PREMISES; PROVIDING FOR AMENDMENTS; PROVIDING APPLICABLE REGULATIONS; PROVIDING A CUMULATIVE REPEALER CLAUSE; PROVIDING SEVERABILITY; PROVIDING A PENALTY NOT TO EXCEED THE SUM OF TWO THOUSAND DOLLARS ($2,000.00) FOR EACH OFFENSE AND A SEPARATE OFFENSE SHALL BE DEEMED COMMITTED EACH DAY DURING OR ON WHICH A VIOLATION OCCURS OR CONTINUES; PROVIDING FOR PUBLICATION; PROVIDING FOR ENGROSSMENT AND ENROLLMENT; AND PROVIDING AN EFFECTIVE DATE. WHEREAS, the Town of Trophy Club (hereinafter referred to as “Town”) is a Home Rule Municipality acting under its Charter adopted by the electorate pursuant to Article XI, Section 5 of the Texas Constitution and Chapter 9 of the Texas Local Government Code; and WHEREAS, the Town previously approved Ordinance No. 2007-15 P&Z amending Ordinance No. 2006-11 P&Z, creating PD Planned Development No. 27, known as The Highlands at Trophy Club (hereinafter “PD No. 27”); and WHEREAS, the Developer wishes to amend permitted uses for Village Center to remove the prohibition against drive-in restaurants currently contained in the Ordinance; and WHEREAS, all legal notices, requirements and conditions having been complied with, the case to amend PD No. 27 came before the Planning and Zoning Commission; and WHEREAS, after public notices were given in compliance with State law and public hearings were conducted, and after considering the information Town Council 131 of 284 Meeting Date: January 4, 2010 submitted at those public hearings and all other relevant information and materials, the Planning and Zoning Commission of the Town has recommended to the Town Council the adoption of the amendments to Ordinance No. 2007-15 P&Z as set forth in this Ordinance; and WHEREAS, after complying with all legal notices, requirements, and conditions, a public hearing was held before Town Council at which the Town Council considered the proposed amendments and considered, among other things, the impact of the proposed amendments on density, the character of the land and its suitability for particular uses, with a view of encouraging the most appropriate use of land in the Town, and does hereby find that the adoption of the amendments hereby accomplishes such objectives; and WHEREAS, the Town Council has determined that there is a necessity for the amendment to Ordinance No. 2007-15 P&Z, that the amendment is appropriate and is consistent with the other uses allowed in the Village Center portion of PD-27, and the Town Council has determined that this Ordinance should be adopted, that the proposed change is consistent with the Comprehensive Land Use Plan, and that the terms of this Ordinance shall replace those terms contained in Ordinance No. 2007-15 P&Z in their entirety except as may be specifically set forth herein; NOW, THEREFORE, BE IT ORDAINED BY THE TOWN COUNCIL OF THE TOWN OF TROPHY CLUB, TEXAS: SECTION 1. INCORPORATION OF PREMISES The above and foregoing premises are true and correct and are incorporated herein and made a part hereof for all purposes. SECTION 2. AMENDMENTS 2.01 Ordinance No. 2007-15 P&Z of the Town of Trophy Club, Texas, the same being the Town's Planned Development No. 27, Exhibit “B” entitled “Development Standards”, V. entitled “Neighborhood Regulations”, J. entitled “Village Center”, No. 1. entitled “Permitted Uses”, r. “restaurants without drive-ins is amended by striking “without drive-ins”, allowing “restaurants” so that Subsection J(1)(r) of Section V of Exhibit “B” reads in its entirety as follows: J. Village Center: 1. Permitted Uses: ….r. Restaurants. Town Council 132 of 284 Meeting Date: January 4, 2010 SECTION 3. APPLICABLE REGULATIONS In all respects the Land shall be subject to the applicable regulations contained in the Comprehensive Zoning Ordinance and all other applicable and pertinent ordinances and regulations of the Town. SECTION 4. CUMULATIVE REPEALER That this Ordinance shall be cumulative of all other Ordinances of the Town affecting the PD No. 27 and shall not repeal any of the provisions of such Ordinances except in those instances where provisions of those Ordinances are in direct conflict with the provisions of this Ordinance; whether such Ordinances are codified or uncodified, and all other provisions of the Ordinances of the Town of Trophy Club, codified or uncodified, not in conflict with the provisions of this Ordinance, shall remain in full force and effect. Notwithstanding the foregoing, any complaint, action, cause of action or claim which prior to the effective date of this Ordinance has been initiated or has arisen under or pursuant to such repealed Ordinance(s) shall continue to be governed by the provisions of that Ordinance and for that purpose the Ordinance shall be deemed to remain and continue in full force and effect. SECTION 5. SEVERABILITY The sections, paragraphs, sentences, phrases, clauses and words of this Ordinance are severable, and if any section, paragraph, sentence, phrase, clause or word in this Ordinance or application thereof to any person or circumstance is held invalid or unconstitutional by a Court of competent jurisdiction, such holding shall not affect the validity of the remaining portions of this Ordinance, and the Town Council hereby declares that it would have passed such remaining portions of this Ordinance despite such invalidity, which remaining portions shall remain in full force and effect. SECTION 6. PENALTY It shall be unlawful for any person to violate any provision of this Ordinance, and any person violating or failing to comply with any provision hereof shall be fined, upon conviction, in an amount not more than Two Thousand Dollars ($2,000.00), and a separate offense shall be deemed committed each day during or on which a violation occurs or continues. Town Council 133 of 284 Meeting Date: January 4, 2010 SECTION 7. PUBLICATION The Town Secretary of the Town of Trophy Club is hereby directed to publish, the Caption, Penalty and Effective Date of this Ordinance as required by Section 52.011 of the Texas Local Government Code. SECTION 8. ENGROSSMENT AND ENROLLMENT The Town Secretary of the Town of Trophy Club is hereby directed to engross and enroll this Ordinance in accordance with the Town Charter. SECTION 9. EFFECTIVE DATE This Ordinance shall become effective from and after its date of adoption and publication as provided by law. PASSED AND APPROVED by the Town Council of the Town of Trophy Club, Texas, this 4th day of January, 2010. _____________________________________ Mayor, Connie White Town of Trophy Club, Texas ATTEST: _____________________________________ Town Secretary Town of Trophy Club, Texas [SEAL] APPROVED AS TO FORM: _____________________________________ Town Attorney Town of Trophy Club, Texas Town Council 134 of 284 Meeting Date: January 4, 2010 100 Municipal Drive Trophy Club, Texas 76262Trophy Club Entities Legislation Details (With Text) File #: Version:109-507-T Name: Status:Type:Agenda Item Regular Session File created:In control:11/13/2009 Town Council On agenda:Final action:1/4/2010 Title:Consider and take appropriate action regarding a request from Centurion Acquisitions, L.P. to amend Planned Development No. 27, Ordinance No. 2007-15 P&Z, Exhibit B "Development Standards", Section V "Neighborhood Regulations", Subsection J "Village Center", Item 1 "Permitted Uses". (PD-AMD-09-030) Attachments:Consideration - Town Council - 010410.pdf Action ByDate Action ResultVer. Planning & Zoning Commission12/3/2009 1 Planning & Zoning Commission11/19/2009 1 Town Council 135 of 284 Meeting Date: January 4, 2010 109-507-T Version:File #: Title Consider and take appropriate action regarding a request from Centurion Acquisitions, L.P. to amend Planned Development No. 27, Ordinance No. 2007-15 P&Z, Exhibit B "Development Standards", Section V "Neighborhood Regulations", Subsection J "Village Center", Item 1 "Permitted Uses". (PD-AMD-09-030) Town Council 136 of 284 Meeting Date: January 4, 2010 TOWN COUNCIL January 4, 2010 SUBJECT: Consider and Take Appropriate Action regarding an Amendment to PD-Planned Development District No. 27, Known as The Highlands at Trophy Club, Ordinance No. 2007- 15 P&Z by amending Exhibit "B" - Development Standards, Section V. Neighborhood Regulations, Subsection "J" Village Center, Item 1. Permitted Uses. Applicant: Centurion Acquisitions, L.P. (PD AMD-09-030) Consider and take appropriate action on a request from Centurion Acquisitions, L.P. to allow Restaurants with drive-ins/through as a permitted use in Village Center of Planned Development No. 27. (ch) Town Council 137 of 284 Meeting Date: January 4, 2010 100 Municipal Drive Trophy Club, Texas 76262Trophy Club Entities Legislation Details (With Text) File #: Version:109-462-T Name: Status:Type:Agenda Item Regular Session File created:In control:11/4/2009 Town Council On agenda:Final action:1/4/2010 Title:Consider and take appropriate action regarding the potential addition of alternative options to Chapter 3 of the Code of Ordinances entitled “Buildings and Construction” of Article XV, entitled “Swimming Pools” to amend section 15.04 (i) “Draining of Swimming Pools” relative to Diatomaceous Earth. Attachments:Ord. 2008-22.pdf Action ByDate Action ResultVer. Town Council 138 of 284 Meeting Date: January 4, 2010 109-462-T Version:File #: Title Consider and take appropriate action regarding the potential addition of alternative options to Chapter 3 of the Code of Ordinances entitled “Buildings and Construction” of Article XV, entitled “Swimming Pools” to amend section 15.04 (i) “Draining of Swimming Pools” relative to Diatomaceous Earth. Body In August 2008, the Town Council passed Ordinance 2008-22. This Ordinance removed the exemption from compliance for pools built pirior to July 1, 2005. As currently enacted, all pools constructed prior to July 1, 2005 have until June 15, 2010 to comply with the Ordinance. The purpose of this discussion is to act as a reminder of the steps that can be taken to comply with the current Ordinance. Town Council 139 of 284 Meeting Date: January 4, 2010 Town Council 140 of 284 Meeting Date: January 4, 2010 Town Council 141 of 284 Meeting Date: January 4, 2010 Town Council 142 of 284 Meeting Date: January 4, 2010 Town Council 143 of 284 Meeting Date: January 4, 2010 Town Council 144 of 284 Meeting Date: January 4, 2010 Town Council 145 of 284 Meeting Date: January 4, 2010 Town Council 146 of 284 Meeting Date: January 4, 2010 100 Municipal Drive Trophy Club, Texas 76262Trophy Club Entities Legislation Details (With Text) File #: Version:109-537-T Name: Status:Type:Agenda Item Regular Session File created:In control:12/14/2009 Town Council On agenda:Final action:1/4/2010 Title:Consider and take appropriate action regarding financial and variance report dated: a. November Attachments:November 2009 Monthly Financial Statements.pdf Action ByDate Action ResultVer. Town Council 147 of 284 Meeting Date: January 4, 2010 109-537-T Version:File #: Title Consider and take appropriate action regarding financial and variance report dated: a. November Body The November 2009 monthly financial report is presented in a format that provides the comparison of monthly and year to date actual amounts to the current fiscal year budget. The accompanying variance report provides an explanation of actual fiscal year to date revenues and departmental expenditures which vary more than 10% from the percent of the fiscal year lapsed. Management recommends approval Town Council 148 of 284 Meeting Date: January 4, 2010 Town Council 149 of 284 Meeting Date: January 4, 2010 Town Council 150 of 284 Meeting Date: January 4, 2010 Town Council 151 of 284 Meeting Date: January 4, 2010 Town Council 152 of 284 Meeting Date: January 4, 2010 100 Municipal Drive Trophy Club, Texas 76262Trophy Club Entities Legislation Details (With Text) File #: Version:109-545-T Name: Status:Type:Agenda Item Regular Session File created:In control:12/29/2009 Town Council On agenda:Final action:1/4/2010 Title:Consider and take appropriate action regarding setting a date to hold a Joint Session with Trophy Club MUD 1. Attachments: Action ByDate Action ResultVer. Town Council 153 of 284 Meeting Date: January 4, 2010 109-545-T Version:File #: Title Consider and take appropriate action regarding setting a date to hold a Joint Session with Trophy Club MUD 1. Town Council 154 of 284 Meeting Date: January 4, 2010 100 Municipal Drive Trophy Club, Texas 76262Trophy Club Entities Legislation Details (With Text) File #: Version:109-546-T Name: Status:Type:Agenda Item Regular Session File created:In control:12/29/2009 Town Council On agenda:Final action:1/4/2010 Title:Consider and take appropriate action regarding setting a date for a Council Retreat to establish goals and objectives for FY 2010-11. Attachments: Action ByDate Action ResultVer. Town Council 155 of 284 Meeting Date: January 4, 2010 109-546-T Version:File #: Title Consider and take appropriate action regarding setting a date for a Council Retreat to establish goals and objectives for FY 2010-11. Body The Town of Trophy Club Charter requires in Section 9.05 (a), that the " Town Council shall provide to the Town Manager goals and objectives for the next fiscal period, by the end of January of the current fiscal year." The Town Council has previously conducted 2 planning sessions this fiscal year, but these sessions did not concentrate on the goals and objectives of the Town from a budgetary perspective. The Council will need to either need be prepared to establish these goals and objectives during the next regularly scheduled meeting, or will need to schedule a separate meeting to establish the upcoming fiscal year's goals and objective. Since compliance with this section of the Charter may take a considerable amount of time, Management recommends that the Town Council call a special meeting before the end of January. Town Council 156 of 284 Meeting Date: January 4, 2010 100 Municipal Drive Trophy Club, Texas 76262Trophy Club Entities Legislation Details (With Text) File #: Version:109-533-T Name: Status:Type:Agenda Item Regular Session File created:In control:12/14/2009 Town Council On agenda:Final action:1/4/2010 Title:Town Manager Emmons to provide a report regarding the sound barrier issues on the east side and conversations with TXDOT; and discussion of same. Attachments:Sound Wall 1999.pdf 114 letter.pdf Sound Barrier TXDOT (2).pdf Action ByDate Action ResultVer. Town Council 157 of 284 Meeting Date: January 4, 2010 109-533-T Version:File #: Title Town Manager Emmons to provide a report regarding the sound barrier issues on the east side and conversations with TXDOT; and discussion of same. Town Council 158 of 284 Meeting Date: January 4, 2010 Town Council 159 of 284 Meeting Date: January 4, 2010 Town Council 160 of 284 Meeting Date: January 4, 2010 Town Council 161 of 284 Meeting Date: January 4, 2010 Town Council 162 of 284 Meeting Date: January 4, 2010 Town Council 163 of 284 Meeting Date: January 4, 2010 Town Council 164 of 284 Meeting Date: January 4, 2010 Town Council 165 of 284 Meeting Date: January 4, 2010 100 Municipal Drive Trophy Club, Texas 76262Trophy Club Entities Legislation Details (With Text) File #: Version:109-535-T Name: Status:Type:Agenda Item Regular Session File created:In control:12/14/2009 Town Council On agenda:Final action:1/4/2010 Title:Town Manager Emmons to provide a report regarding the results of the Customer Service Satisfaction Survey; and discussion of same. Attachments:Survey Results.pdf Customer Satisfaction.pdf Action ByDate Action ResultVer. Town Council 166 of 284 Meeting Date: January 4, 2010 109-535-T Version:File #: Title Town Manager Emmons to provide a report regarding the results of the Customer Service Satisfaction Survey; and discussion of same. Body In September 2009, the Town sent out a brief Customer Satisfaction Survey with the utility bills. The Survey allowed our residents to provide valuable feedback to help improve our services. There were 335 surveys returned of the approximately 2,800 sent out (12%). Based on the information received from the surveys, there are several in which we can improve. However, it appears that a majority of the residents are pleased with the level of service provided by the Town. Several categories such as Public Safety and Street Maintenance had approval ratings in high 80s. And when examining all the general categories, they all had an approval rating of at least 72%. Town Council 167 of 284 Meeting Date: January 4, 2010 Town Council 168 of 284 Meeting Date: January 4, 2010 Town Council 169 of 284 Meeting Date: January 4, 2010 Town Council 170 of 284 Meeting Date: January 4, 2010 Town Council 171 of 284 Meeting Date: January 4, 2010 Town Council 172 of 284 Meeting Date: January 4, 2010 Town Council 173 of 284 Meeting Date: January 4, 2010 Town Council 174 of 284 Meeting Date: January 4, 2010 Town Council 175 of 284 Meeting Date: January 4, 2010 Overall Satisfaction With Town Services Surveys # Ad m i n i s t r a t io n C o mm u nic a t io n Gr o wth & D e v Pa r k s & R ec Pu b l ic S a f e t y Sv c s U t ilit y S v c s C u sto m e r S vc Ma i n t . S tre e t s & Me d ia ns 15 5445445 21 3431121 33 3323323 43 3323323 54 5555444 64 4395245 74 4455555 89 9999999 93 3134451 103 3294323 115 5335554 125 5445454 133 3223343 143 3213334 153 4324393 164 4444444 173 3333333 183 424244 193 3333333 209 4495493 215 5555555 223 3243232 234 4453445 243 3144424 255 5155455 261 1254311 273 3344435 284 3255544 293 4334432 303 3344232 319 3345395 32 2355593 335 4554555 344 4444444 354 4344444 362 3235425 373 4342334 383 3123124 394 4354545 403 4555535 414 3455544 424 3335434 433 4444455 44 3333344 453 5435555 463 3234333 479 9555595 483 3344444 493 1444223 505 5255455 515 5433345 524 4425555 539 5595555 549 9915393 555 5545555 565 5545555 579 4335444 583 4445555 593 3314421 602 3343324 615 5454445 625 5435593 634 3345454 644 3333432 659 3994322 665 5525554 679 5324491 682 3311113 693 4415543 70 5 719 1341141 724 5555555 733 2324394 749 4944444 754 5444444 763 2415434 775 5915552 784 3245345 794 4444445 803 3332454 819 9443334 829 9229992 834 4333544 845 5555555 854 4533555 864 3444344 87 5 5 884 4444444 899 5595554 902 1334423 914 4244494 929 4233455 933 3444345 949 9944594 953 3243233 965 3333353 974 5335545 985 4335445 995 5494335 Administration 18% 30% 27% 3%13% 9% % of 5s % of 4 % of 3 % of 2 % of 1 % of 9 Communication 21% 32% 30% 6%5%6%% of 5s % of 4 % of 3 % of 2 % of 1 % of 9 Growth & Development 12% 28% 31% 12% 9%8%% of 5s % of 4 % of 3 % of 2 % of 1 % of 9 Parks & Recreation 17% 30% 27% 11% 6%9%% of 5s % of 4 % of 3 % of 2 % of 1 % of 9 Public Safety Svcs 37% 34% 18% 5% 2% 4% % of 5s % of 4 % of 3 % of 2 % of 1 % of 9 Utility Services 24% 35% 25% 8%6%2%% of 5s % of 4 % of 3 % of 2 % of 1 % of 9 Customer Service 22% 34%19% 9% 2%14%% of 5s % of 4 % of 3 % of 2 % of 1 % of 9 Maint Streets & Medians 29% 36% 22% 6%6%1% % of 5s % of 4 % of 3 % of 2 % of 1 % of 9 Town Council 176 of 284 Meeting Date: January 4, 2010 1009 9955595 1014 5345343 1024 4445445 1033 5223444 1043 3223334 1054 43 4444 106 1075 5555555 1084 3442444 1095 3135155 1103 3444433 1114 5435454 1124 4355445 1132 1993321 1149 4325345 1155 5555453 1169 4439494 1173 4244434 1182 2342594 1193 4314433 1205 5555555 1214 4544445 1223 2344444 123 1242 3312443 1252 2224223 1262 2333232 1273 3322343 1283 1133113 1293 3243393 1305 4595453 1314 4444444 1324 4225494 1333 3153393 1342 2334533 1354 5324135 1364 4344444 1374 4444394 1383 3444444 1395 5445454 1402 4135125 1415 5555555 1423 3455445 1435 5555553 1444 4955555 1455 3334443 1469 1244494 1473 5343254 1484 4344495 1495 5555555 1502 3123494 1513 2134444 152 1534 4334244 1544 4444445 1555 5555555 1569 9995555 1574 4454224 1583 4234444 1595 5245544 1603 4435544 1612 1232211 1629 4233393 1632 3344394 164 1654 3445545 1664 4345555 1674 4334445 1685 5555355 1693 3333333 1704 4495454 1712 4434424 1725 5445555 1734 5335234 1744 4394432 1753 4445344 1769 9939334 1774 3443344 1782 3433555 1799 3332334 1803 4313123 1814 4335444 1822 3345543 1833 3323334 1844 4433335 1852 2113211 1869 9994495 1874 4933344 1884 4444344 1894 3455552 1909 2123391 1914 3324344 1923 3345342 1934 4444444 1941 1111111 1959 9334334 1964 3924444 1975 5355554 1984 4435394 1994 3334444 2004 4424444 2014 4445244 2023 3234334 2039 2234141 2044 2335331 2054 4334443 2063 3224143 Town Council 177 of 284 Meeting Date: January 4, 2010 2079 5455555 2084 4333343 2094 4455555 2102 3143133 2113 2224493 2125 5545455 2134 2234124 2144 4334144 2152 9995534 2162 3214443 2171 1451535 2185 5535555 2191 1133221 2205 5555555 2219 4134495 2225 4334555 2239 5345454 2244 4494443 2259 3343333 2264 4443232 2273 44543 4 2289 3119393 2299 4925294 2305 4334543 2315 5555555 2323 4323222 2333 3414143 2343 3123334 2354 4444444 2364 4444343 2379 5225445 2383 3232423 2392 4245444 2401 2124443 2419 1999393 2425 5555555 2439 4339441 2443 4133334 2454 5445543 2465 5445444 2473 134444 2484 4315343 2495 5355345 2509 4234393 2513 4343132 2524 3333334 2532 1344422 2545 5495554 2554 3422232 2565 5595595 2573 3133333 2585 3955515 2594 4444444 2601 1113392 2613 3234433 2622 3133393 2635 5555555 2643 2399323 2654 4344443 2664 9955554 2672 2322322 2684 3332332 2694 5455555 2704 4344444 2714 4444345 2722 3335535 2734 4335555 2749 9999995 2754 4424233 2765 3335544 2774 3325444 2783 3344433 2792 1225421 2805 5555555 2813 3333333 2821 1119191 2835 5555355 2843 3414333 2854 3555595 2864 4343434 2872 3345544 2885 5555554 2895 5455555 2904 4444444 2919 9999199 2923 3333333 293 2944 4444444 2955 5395555 2963 3295449 2973 3344434 2983 4494333 2999 9959995 3003 3244444 3019 9943223 3024 4444344 3034 5444444 3043 4333222 3053 3939394 3064 3233333 3073 3434423 3083 3334334 3095 4455455 3103 3333333 3111 2142113 3125 4132544 3135 5554455 Town Council 178 of 284 Meeting Date: January 4, 2010 3144 4444444 315 95335 316 3175 5555555 3185 5944455 3194 4445444 3204 5555252 3214 4324944 3225 5555555 3234 4445544 3243 3445455 3259 9994494 3264 4444444 3273 3333131 3283 4445943 3293 3444235 3303 5192544 3314 4499294 3323 3134431 3332 3414545 3343 3333333 3354 4444444 Total Surveys 324 324 326 326 328 328 326 328 % of 5s 18%21%12%17%37%24%22%29% % of 4 31%32%28%30%34%34%33%36% % of 3 27%30%32%27%18%25%19%22% % of 2 9% 6% 12%11%5% 8% 9% 6% % of 1 3%5%9%6%2%6%2%6% % of 9 13%6% 8% 9% 4% 2% 14%1% Town Council 179 of 284 Meeting Date: January 4, 2010 Satisfaction With Specific Town Services Surveys #C o mm u n ic a t io n o n To w n Is s u e s Is s u e R e s o lu t io n R e s p o n s i bl e U s e o f Fin a nc e s R e s p o n s i bl e G r o w t h 14 444 22 124 33 223 43 223 55 334 64 423 74 334 89 999 94 433 103 232 119 443 125 344 133 132 141 122 154 933 161 122 173 223 183 223 193 333 204 334 215 555 221 111 234 444 242 121 255 531 261 111 273 323 282 232 293 233 303 393 313 233 322 213 334 444 345 944 354 443 369 113 374 233 381 221 393 333 403 123 413 111 423 244 435 445 443 992 455 244 464 392 479 922 482 222 491 423 505 332 Communication on Town Issues 17% 27% 28% 12% 9%7%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Issue Resolution 8%17% 25%18% 14% 18% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Responsible Use of Finances 8% 21% 27%18% 13% 13% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Responsible Growth 10% 25% 32% 14% 11%8%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Town Council 180 of 284 Meeting Date: January 4, 2010 514 494 524 444 535 955 544 119 555 545 565 344 573 999 584 443 592 223 603 923 619 594 625 444 632 334 643 293 652 299 665 555 675 999 68 121 692 233 70 711 133 723 334 739 934 744 449 75 764 994 775 599 783 342 794 444 804 423 812 122 821 212 834 454 84 5 854 345 864 444 87 884 934 895 335 901 223 914 332 922 213 932 234 943 333 952 222 963 433 974 222 984 444 995 555 100 9 9 9 9 101 5 3 3 3 102 4 4 4 4 103 4 2 3 3 104 2 1 1 3 105 4 3 4 4 106 107 5 5 5 5 108 4 4 9 4 Town Council 181 of 284 Meeting Date: January 4, 2010 109 1 1 1 3 110 4 3 3 3 111 5 9 4 4 112 4 3 4 3 113 1 2 1 9 114 4 4 4 4 115 5 5 5 5 116 4 9 9 4 117 5 4 4 3 118 1 1 2 2 119 4 3 3 3 120 4 4 5 5 121 4 4 4 4 122 2 1 3 3 123 124 2 1 1 3 125 2 2 2 2 126 2 2 2 3 127 9 9 1 1 128 1 9 1 1 129 3 2 3 3 130 4 3 5 5 131 4 4 4 4 132 4 3 3 3 133 2 2 1 1 134 1 1 2 2 135 4 4 4 3 136 3 3 4 3 137 4 4 9 4 138 3 3 2 4 139 4 4 4 4 140 3 3 3 1 141 5 5 5 5 142 4 3 4 4 143 5 5 5 5 144 9 9 9 9 145 4 4 3 3 146 1 1 1 1 147 5 9 3 2 148 4 4 3 3 149 5 9 9 150 3 1 2 1 151 2 2 1 1 152 153 3 3 3 3 154 4 3 4 4 155 5 5 9 5 156 9 9 9 9 157 3 2 4 5 158 3 3 3 2 159 5 3 2 3 160 3 3 3 4 161 1 1 1 4 162 4 2 2 2 163 3 9 3 3 164 165 4 2 3 4 166 4 3 4 4 Town Council 182 of 284 Meeting Date: January 4, 2010 167 4 4 3 4 168 5 5 5 5 169 3 3 3 3 170 4 9 3 3 171 2 1 1 1 172 5 3 4 3 173 3 3 3 3 174 3 3 3 2 175 4 4 3 4 176 9 9 3 3 177 2 2 2 3 178 3 9 2 3 179 3 4 3 3 180 4 1 3 3 181 4 3 4 3 182 1 3 2 3 183 3 3 2 3 184 4 4 4 3 185 1 1 1 1 186 9 9 9 9 187 3 2 2 9 188 4 4 4 4 189 2 9 2 5 190 1 1 1 1 191 3 2 4 2 192 3 1 2 2 193 4 3 4 4 194 1 9 1 1 195 9 9 9 3 196 4 3 9 3 197 3 3 4 4 198 3 3 4 4 199 3 3 3 3 200 4 4 4 4 201 4 9 4 4 202 3 2 3 3 203 2 2 1 2 204 1 1 1 1 205 4 9 3 3 206 3 3 3 3 207 5 9 9 4 208 3 3 3 3 209 4 4 4 5 210 9 9 2 1 211 3 9 9 2 212 5 5 5 5 213 2 2 4 3 214 4 4 4 4 215 2 1 4 4 216 3 3 2 2 217 1 1 1 5 218 5 2 4 4 219 1 1 1 1 220 5 5 5 5 221 2 1 1 1 222 4 4 4 4 223 5 5 4 4 224 4 9 3 3 Town Council 183 of 284 Meeting Date: January 4, 2010 225 3 3 3 4 226 3 3 1 2 227 4 3 3 4 228 3 1 1 1 229 4 9 2 9 230 4 3 3 3 231 5 5 5 5 232 1 2 3 3 233 3 3 2 3 234 3 3 1 1 235 4 9 3 3 236 4 4 4 4 237 3 9 3 2 238 2 1 1 2 239 3 3 1 3 240 2 2 1 2 241 1 1 1 3 242 5 5 5 5 243 4 4 9 4 244 3 3 1 245 5 4 4 4 246 5 9 4 4 247 3 2 2 1 248 3 2 2 2 249 4 9 2 3 250 3 3 3 3 251 3 3 2 2 252 2 2 2 3 253 2 2 1 2 254 5 9 9 9 255 3 3 3 4 256 5 4 4 4 257 2 2 2 1 258 5 9 5 9 259 3 3 4 4 260 5 1 3 1 261 2 2 3 2 262 9 1 9 1 263 5 5 5 5 264 3 3 3 3 265 3 3 4 4 266 4 4 5 5 267 1 9 9 9 268 3 2 2 4 269 4 5 4 4 270 5 4 3 4 271 4 2 2 9 272 3 3 3 3 273 4 9 3 2 274 9 9 9 9 275 4 9 3 4 276 3 4 5 5 277 3 3 3 3 278 9 9 9 9 279 1 1 1 1 280 5 5 5 5 281 3 3 3 3 282 1 1 1 1 Town Council 184 of 284 Meeting Date: January 4, 2010 283 5 5 5 5 284 3 3 2 3 285 3 9 9 4 286 3 3 4 3 287 2 2 2 3 288 5 5 4 4 289 5 4 5 5 290 4 4 4 4 291 1 9 1 1 292 3 3 2 2 293 294 3 3 3 3 295 5 9 9 3 296 9 9 5 3 297 9 9 9 9 298 3 3 2 3 299 9 9 9 9 300 3 3 3 1 301 9 9 9 9 302 4 3 4 4 303 4 4 3 3 304 3 2 9 2 305 3 2 2 2 306 3 3 3 2 307 2 3 3 3 308 3 3 3 3 309 4 4 4 9 310 3 3 3 3 311 2 1 1 1 312 3 9 3 3 313 5 3 4 4 314 315 1 1 1 2 316 317 5 5 5 5 318 9 9 9 4 319 4 2 3 3 320 5 5 9 9 321 4 9 3 3 322 9 9 9 9 323 4 4 4 4 324 3 3 3 4 325 9 9 9 9 326 3 3 3 3 327 2 2 2 2 328 2 1 2 4 329 4 2 4 4 330 3 1 1 2 331 3 3 3 3 332 4 1 3 2 333 3 4 4 3 334 3 3 3 3 335 4 4 4 4 Total Surveys 324 323 324 323 % of 5's 17% 8% 8% 10% % of 4's 27% 17% 22% 25% % of 3's 28% 25% 28% 32% % of 2's 12% 18% 18% 14% Town Council 185 of 284 Meeting Date: January 4, 2010 % of 1's 9% 14% 13% 11% % of 9's 7% 18% 13% 8% Town Council 186 of 284 Meeting Date: January 4, 2010 Town Council 187 of 284 Meeting Date: January 4, 2010 Satisfaction With Specific Town Services Surveys # E ma i l S y s t e m W eb S i t e I n f o r m ati o n N ew s l e t t e r T ele p h o n e N oti f i c a t i o n 14 444 22 399 31 1 5 41 1 5 54 445 64 399 79 444 89 999 94 344 109 932 115 555 125 555 133 433 144 444 159 334 164 444 179 994 184 449 195 314 209 944 215 555 229 332 239 934 242 423 255 445 263 329 275 555 284 343 294 443 309 334 313 333 325 555 335 555 349 555 354 444 365 554 373 444 382 324 399 923 405 595 414 545 421 222 439 434 442 935 455 555 463 444 479 599 482 233 49 2 3 505 544 515 555 523 433 539 455 549 441 559 599 565 555 Email System 17% 19% 15%8%3% 38% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Web Site Information 19% 26% 23% 8% 3% 21%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Newsletter 17% 24% 25% 9% 8% 17%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Telephone Notification 27% 26%16% 6% 6% 19%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Town Council 188 of 284 Meeting Date: January 4, 2010 574 433 585 555 591 232 603 334 613 415 625 535 63 4 4 644 435 659 124 665 555 675 495 689 999 695 323 70 5 719 933 725 455 733 333 749 395 75 5 769 399 779 945 789 935 799 444 809 942 813 311 829 392 834 434 845 555 853 453 862 322 875 555 884 444 894 335 909 939 919 449 929 319 932 339 945 555 953 333 969 993 975 535 985 445 999 999 100 9 4 9 9 101 9 9 5 5 102 5 3 3 5 103 4 4 4 5 104 3 3 3 3 105 4 5 3 4 106 107 5 5 5 5 108 4 3 3 9 109 9 9 2 9 110 9 9 4 4 111 5 5 9 5 112 9 9 4 9 113 3 2 1 4 114 9 9 9 9 115 9 9 5 5 116 5 5 9 9 117 2 3 4 5 118 3 4 3 2 119 4 3 4 4 120 5 5 Town Council 189 of 284 Meeting Date: January 4, 2010 121 4 4 5 4 122 2 4 4 5 123 124 3 2 1 3 125 3 4 3 3 126 9 9 9 3 127 2 2 1 3 128 9 3 1 1 129 3 3 3 3 130 4 3 2 3 131 4 4 4 4 132 4 4 9 9 133 2 1 1 9 134 2 2 1 2 135 5 5 1 5 136 4 4 4 137 9 3 4 4 138 4 4 4 9 139 9 9 5 5 140 3 5 3 5 141 9 9 9 9 142 9 9 3 4 143 9 9 9 5 144 9 5 5 9 145 5 4 4 5 146 1 9 1 1 147 9 4 4 5 148 9 3 9 9 149 9 9 5 5 150 9 2 2 9 151 4 4 4 3 152 153 9 9 4 9 154 4 4 3 4 155 9 9 9 9 156 9 9 9 9 157 4 4 4 5 158 4 4 3 4 159 9 4 5 5 160 9 4 4 9 161 9 9 9 1 162 4 4 9 4 163 3 3 9 3 164 165 3 4 1 2 166 4 5 3 3 167 9 4 4 4 168 5 5 5 5 169 3 3 3 3 170 9 9 4 4 171 3 4 4 3 172 5 5 5 5 173 3 4 3 5 174 9 9 3 3 175 4 4 4 4 176 3 3 9 9 177 3 3 2 3 178 4 4 4 4 179 9 3 9 9 180 5 5 5 5 181 3 3 3 3 182 4 4 2 3 183 3 2 2 3 184 4 4 4 Town Council 190 of 284 Meeting Date: January 4, 2010 185 2 1 1 4 186 9 4 9 9 187 9 9 9 4 188 4 4 4 4 189 4 4 4 4 190 9 9 3 9 191 3 4 192 9 5 5 9 193 4 4 4 4 194 9 9 9 9 195 9 9 4 9 196 4 4 3 3 197 5 4 5 5 198 9 5 9 4 199 3 3 3 9 200 9 4 4 9 201 9 9 4 4 202 2 3 1 9 203 9 2 2 3 204 1 2 1 1 205 4 3 3 9 206 3 3 3 3 207 9 5 5 9 208 4 4 4 4 209 5 5 5 5 210 9 2 9 9 211 3 3 9 212 5 5 5 5 213 4 3 1 4 214 9 3 3 3 215 9 4 9 4 216 1 3 3 4 217 5 5 5 5 218 9 9 9 9 219 1 2 2 2 220 5 5 5 5 221 9 4 3 9 222 4 3 9 4 223 9 9 4 5 224 3 3 3 4 225 3 3 3 3 226 5 4 3 4 227 2 3 4 4 228 9 9 9 1 229 1 4 2 1 230 4 4 2 4 231 5 5 5 5 232 9 9 3 3 233 3 5 3 3 234 2 1 2 1 235 9 3 3 4 236 4 2 3 5 237 9 5 4 9 238 4 4 9 2 239 9 4 1 5 240 4 3 1 2 241 2 2 3 3 242 2 1 2 3 243 4 3 1 4 244 9 9 3 4 245 5 5 4 5 246 5 4 4 5 247 1 3 5 3 248 2 3 3 4 Town Council 191 of 284 Meeting Date: January 4, 2010 249 9 2 3 5 250 9 9 5 5 251 4 3 1 3 252 2 2 2 1 253 2 3 3 2 254 4 4 4 4 255 3 3 256 5 5 5 5 257 2 3 3 258 4 4 5 1 259 3 4 3 5 260 9 2 2 2 261 2 2 2 3 262 4 4 3 4 263 5 5 5 5 264 4 4 4 4 265 2 2 2 2 266 5 9 9 5 267 9 3 3 1 268 2 2 2 2 269 5 5 9 9 270 3 3 4 4 271 5 5 4 4 272 9 4 9 4 273 274 9 9 9 9 275 9 9 3 9 276 9 3 5 9 277 9 9 3 3 278 1 1 1 1 279 3 2 4 2 280 5 2 5 5 281 3 3 3 1 282 9 9 1 9 283 5 5 5 5 284 3 3 2 2 285 9 9 9 4 286 3 3 4 4 287 3 4 4 4 288 5 5 5 5 289 5 5 5 5 290 9 9 9 9 291 9 9 9 9 292 2 1 2 1 293 294 9 9 9 3 295 4 5 9 5 296 9 9 3 9 297 4 4 4 4 298 4 4 3 3 299 9 3 9 9 300 3 3 3 3 301 3 3 3 3 302 9 9 4 5 303 4 4 4 304 4 4 4 4 305 9 3 3 4 306 9 9 4 4 307 3 3 3 4 308 9 9 9 9 309 9 9 5 4 310 5 5 5 5 311 9 9 2 1 312 3 9 9 3 Town Council 192 of 284 Meeting Date: January 4, 2010 313 9 5 5 5 314 3 4 4 2 315 9 3 1 1 316 317 5 5 5 5 318 3 3 3 5 319 9 4 4 9 320 9 9 4 5 321 9 9 4 9 322 9 5 5 5 323 4 4 4 4 324 3 4 3 3 325 9 2 9 9 326 9 9 3 9 327 9 9 1 1 328 9 5 9 5 329 9 9 3 4 330 9 5 4 5 331 9 3 3 9 332 9 9 4 4 333 4 5 4 4 334 5 1 3 1 335 4 4 4 4 Total Surveys 321 320 325 323 % of 5's 17% 19% 17% 27% % of 4's 19% 27% 24% 26% % of 3's 15% 23% 26% 16% % of 2's 8% 8% 9% 6% % of 1's 3% 3% 8% 6% % of 9's 37% 21% 17% 19% Town Council 193 of 284 Meeting Date: January 4, 2010 Satisfaction With Specific Town Services Surveys #C om m un i c a t i o n f o r S ch e d u l e d M e e t i n g s E as e o f I m p u t fr o m C itiz e n s A cc e s s i b i l ity o f M ay o r / C o u n c i l O pp o r t u n i t y f o r C om m un i t y I nv o l v em e n t 14 944 23 939 35 531 45 531 54 334 64 444 73 399 89 999 93 443 102 222 115 395 125 555 139 999 144 332 153 333 164 444 174 344 183 444 191 111 204 999 215 555 222 122 233 333 243 342 255 555 262 133 274 444 284 444 294 333 304 993 314 999 325 339 334 444 344 444 354 444 365 444 374 393 389 999 393 343 402 233 415 555 423 334 435 995 449 999 455 344 469 999 473 999 482 113 499 219 504 334 514 494 524 444 539 999 544 139 555 595 565 555 Comm for Scheduled Meetings 16% 33% 23% 9% 4%15%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Ease of Imput from Citizens 10% 19% 25%10% 7% 29% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Accessibility of Mayor/Council 12% 21% 23%6%6% 32% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Opp for Community Involvement 15% 25% 22%8% 5% 25%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Town Council 194 of 284 Meeting Date: January 4, 2010 573 994 584 444 592 323 603 333 613 329 624 399 633 335 643 332 653 999 665 555 679 999 689 999 694 343 70 719 999 725 555 732 233 749 999 754 333 763 999 775 999 782 333 793 334 804 444 812 222 821 943 834 444 845 555 853 334 864 444 87 884 443 895 335 901 299 913 993 922 192 933 339 944 944 952 332 969 999 975 344 985 445 994 444 100 9 9 9 9 101 5 5 9 4 102 4 4 4 4 103 4 9 9 9 104 2 1 2 3 105 4 4 4 4 106 107 5 5 5 5 108 5 5 5 1 109 1 1 1 1 110 9 9 9 9 111 4 3 4 4 112 4 4 4 3 113 9 1 2 9 114 3 3 3 3 115 5 5 5 5 116 9 9 9 9 117 3 3 3 4 118 5 3 4 3 119 4 4 4 4 120 5 5 5 5 Town Council 195 of 284 Meeting Date: January 4, 2010 121 4 4 4 4 122 4 2 4 4 123 1 124 1 1 3 3 125 3 3 3 3 126 9 9 9 9 127 2 9 2 2 128 1 1 1 3 129 3 9 3 3 130 4 5 3 5 131 4 4 4 4 132 1 1 3 3 133 3 2 2 2 134 5 9 5 5 135 4 4 3 3 136 9 9 9 9 137 5 3 9 9 138 4 4 9 9 139 4 3 1 2 140 9 9 9 9 141 4 9 3 9 142 5 9 9 9 143 9 9 9 9 144 4 4 4 4 145 4 1 2 9 146 4 9 4 9 147 2 2 2 3 148 9 9 9 5 149 2 9 3 2 150 3 3 4 3 151 152 4 4 3 4 153 4 4 4 4 154 9 9 9 9 155 9 9 9 9 156 4 4 4 4 157 4 3 3 1 158 4 4 5 5 159 9 9 9 9 160 4 2 2 4 161 3 9 3 3 162 4 9 9 3 163 164 4 4 3 3 165 3 2 3 1 166 4 3 3 4 167 5 5 5 5 168 3 3 3 3 169 3 3 3 3 170 2 2 1 4 171 5 5 5 5 172 3 3 3 3 173 3 3 3 3 174 4 4 4 4 175 9 9 9 9 176 4 2 4 4 177 3 3 3 5 178 9 4 3 9 179 4 3 3 3 180 4 4 5 4 181 4 4 3 1 182 3 2 3 3 183 3 3 3 3 184 4 2 3 4 Town Council 196 of 284 Meeting Date: January 4, 2010 185 4 9 9 4 186 3 3 4 9 187 4 4 4 4 188 5 9 9 4 189 9 3 9 9 190 3 3 3 3 191 4 4 4 4 192 3 3 3 3 193 9 9 9 9 194 9 9 9 9 195 4 4 4 3 196 5 9 5 4 197 3 9 9 9 198 3 3 5 4 199 4 4 9 9 200 9 9 9 9 201 9 9 9 9 202 3 8 3 3 203 3 2 2 3 204 4 1 1 2 205 4 9 9 9 206 3 3 3 3 207 3 9 9 4 208 3 3 3 3 209 4 5 5 4 210 2 2 9 4 211 2 9 9 212 5 5 5 5 213 4 4 1 4 214 5 5 9 9 215 2 2 2 9 216 3 9 9 4 217 5 3 5 5 218 9 4 4 5 219 1 1 1 1 220 5 5 5 5 221 3 1 1 2 222 223 4 4 4 5 224 3 3 3 4 225 4 3 9 9 226 5 3 9 9 227 4 4 4 3 228 3 1 2 2 229 4 9 9 9 230 3 3 3 4 231 5 5 5 5 232 9 2 9 9 233 4 4 4 4 234 3 2 1 1 235 3 3 4 4 236 4 3 3 3 237 3 9 9 9 238 4 2 1 9 239 4 2 4 4 240 3 2 3 3 241 1 9 9 9 242 5 5 5 5 243 4 4 9 3 244 3 3 3 4 245 4 4 5 5 246 3 3 9 3 247 3 1 3 1 248 3 2 9 2 Town Council 197 of 284 Meeting Date: January 4, 2010 249 5 9 5 5 250 5 3 9 5 251 9 3 9 3 252 2 2 1 3 253 2 2 2 3 254 4 9 9 4 255 2 3 3 3 256 5 9 9 5 257 3 3 3 3 258 9 9 9 9 259 3 4 4 4 260 5 3 4 4 261 4 2 3 3 262 9 9 9 9 263 5 5 5 5 264 9 9 9 9 265 3 4 4 4 266 5 9 5 5 267 3 9 9 9 268 3 2 3 2 269 9 9 9 270 3 3 4 4 271 4 4 4 4 272 2 2 9 3 273 3 9 9 3 274 9 9 9 9 275 9 9 9 4 276 4 4 9 5 277 3 3 4 2 278 2 9 9 9 279 2 1 1 1 280 9 9 9 9 281 1 3 3 3 282 1 1 1 1 283 5 5 5 5 284 2 2 3 2 285 9 4 4 4 286 4 3 3 3 287 2 1 1 2 288 5 5 5 5 289 5 5 5 5 290 4 4 9 9 291 1 1 1 1 292 4 2 4 2 293 294 9 9 9 9 295 4 5 5 5 296 9 3 4 4 297 4 9 9 4 298 3 1 2 2 299 2 9 9 2 300 4 3 9 3 301 9 9 9 9 302 4 9 9 9 303 4 3 2 4 304 1 2 3 3 305 3 9 9 4 306 2 3 3 3 307 3 3 3 4 308 9 9 9 9 309 5 5 5 5 310 3 3 3 3 311 4 4 3 1 312 4 9 9 9 Town Council 198 of 284 Meeting Date: January 4, 2010 313 5 5 5 5 314 4 9 4 4 315 2 2 2 2 316 317 5 5 5 5 318 5 9 9 5 319 9 4 9 9 320 9 9 9 9 321 4 4 9 9 322 9 9 9 5 323 4 9 9 4 324 4 3 4 4 325 3 9 9 4 326 3 3 3 3 327 9 9 5 3 328 3 3 3 329 4 3 9 2 330 4 4 4 4 331 4 9 9 9 332 3 2 3 1 333 4 4 4 5 334 4 4 5 5 335 4 4 4 4 Total Surveys 326 326 325 325 % of 5's 16% 10% 12% 15% % of 4's 32% 19% 21% 26% % of 3's 23% 25% 24% 22% % of 2's 9% 10% 6% 8% % of 1's 4% 7% 6% 5% % of 9's 15% 28% 33% 25% Town Council 199 of 284 Meeting Date: January 4, 2010 Town Council 200 of 284 Meeting Date: January 4, 2010 Satisfaction with Specific Town Services Surveys #Qu a li t y o f Pa r k s Qu a nti t y o f Pa r k s Sw i m m i n g Po o l Qu a li t y o f Sp e c ial Ev e n t s Qu a nti t y o f Sp e c ial Ev e n t s Su m m e r Ca m p s So c c e r Fie l d s Ba s e ba ll/So f t b a ll Fie l d s 14 4944944 23 3233922 31 1555515 41 1555515 55 5555555 69 9999999 74 3355999 89 9999999 92 1122999 109 9999999 115 4555999 124 3444934 132 3244933 144 1144144 152 2333999 165 5555999 173 3333999 183 5444333 193 3244422 209 9944999 215 5955955 224 4999943 235 5555955 244 3244939 255 5555999 265 5555545 274 4444444 285 5455955 293 2333332 305 5555944 314 4333999 325 5555555 339 9999999 349 9999999 354 4444444 365 4444545 374 4433999 383 2333922 395 5555995 404 4955999 415 5544955 423 5333999 435 5955994 449 4499999 453 3355339 464 4399999 475 2453995 483 3132111 493 4293999 505 5533445 514 4934993 523 1322333 539 9959929 549 9999999 554 4455955 564 4445944 573 3399999 585 5555555 591 1222112 604 4533393 615 5544999 624 2122999 634 4444444 644 4444444 659 9999999 663 2314944 675 3344943 682 3399939 694 5943999 70 714 4933999 729 9955999 732 2433492 743 4544993 75 763 4955999 771 1999999 784 4334999 793 3444922 805 2544994 813 3122999 823 1324329 833 3445424 845 5555555 852 2432333 864 4444999 87 884 5533993 895 5999999 903 3933999 913 3333939 929 9999999 934 4544944 944 4444444 954 3433323 963 1533999 974 4155939 984 4999999 999 9499999 Quality of Parks 21% 34%22% 6% 2% 15%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Quantity of Parks 22% 25%20% 10% 9% 14% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Swimming Pool 18% 26% 15%7% 5% 29% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Quality of Special Events 21% 30%19% 5% 2% 23% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Quantity of Special Events 19% 28% 21%6% 1% 25% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Summer Camps 7% 6% 7% 2% 3% 75% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Soccer Fields 10% 16% 12% 7%3% 52% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Baseball/Softball Fields 12% 16% 11%7%3% 51% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Town Council 201 of 284 Meeting Date: January 4, 2010 1005 5999999 1015 4555955 1024 4444999 1033 2943999 1043 3233933 1054 4953499 106 1075 5555555 1084 4444944 1094 3999999 1104 3499939 1114 3444944 1125 5999955 1139 9999999 1143 2344999 1155 5944995 1163 3244993 1174 4444333 1184 3444943 1193 3433 32 1205 5555999 1214 3545 45 1224 4544944 123 1243 1221122 1252 1413999 1269 9533999 1273 5999999 1289 9999999 1294 9333999 1304 5323999 1314 3444444 1323 2232999 1335 5119955 1342 1322999 1354 1155999 136 4 4 1374 4433939 1389 5999999 1399 995 999 1404 3354933 1415 5399944 1425 5555955 1435 5559999 1445 5559955 1454 3133344 1469 5999955 1474 5499943 1485 4454999 1499 5955999 1504 3444924 1514 3433999 1524 4444444 1533 4343999 1544 4944994 1555 5999999 1569 9999999 1575 4955999 1584 5444944 1594 3449999 1604 3355922 1619 9999999 1624 4444933 1634 4444599 164 1653 3544444 1664 4444999 1675 1444953 1685 5555555 1694 4433344 1709 9999999 1714 3345522 1724 5555999 1734 3234333 1749 3999999 1754 4444344 1764 3999999 1773 4344399 1784 5455333 1793 3933399 1802 4433322 1813 2333222 1823 1253931 1833 2333222 1843 33333 1851 5999921 1865 9944949 1879 9444999 1884 4444444 1895 5999944 1904 4244944 1914 2344 22 1924 4944999 1934 4444444 1941 1111111 1953 3443933 1965 2234999 1975 9545999 1983 3444934 1999 9999999 2003 3999999 2014 4444949 2022 3439333 2033 4322999 2043 1143999 2053 2499999 2062 1222999 Town Council 202 of 284 Meeting Date: January 4, 2010 2075 5555995 2084 2143939 2095 3999953 2104 4455999 2119 4939999 2125 4533944 2133 1444999 2143 1244911 2159 9999999 2162 1444914 2175 5155955 2184 2443994 2192 3222992 2205 5555555 2214 1344994 2224 4944999 2239 9499999 2249 9944999 2254 4333999 2263 4444333 2274 3333999 2289 9992999 2294 2333999 2304 4444999 2315 5355559 2329 9999999 2333 4322233 2343 2933999 2354 3334944 2364 4444413 2373 1943949 2383 5233999 2394 4499944 2402 1232322 2414 5999999 2425 5555555 2433 3344999 2443 3944999 2453 3444933 2463 341 111 2473 1233122 2485 5955999 2493 2444939 2509 5944999 2513 3333333 2524 4443944 2539 9944999 2542 2222222 2555 9999999 2563 9233999 2575 5555555 2583 4555599 2599 2399922 2604 4233931 2614 3543933 2625 5555555 2639 9999999 2644 4433999 2655 4599949 2662 3223999 2673 9939999 2689 9399999 2695 5555944 2704 4445944 2713 3444444 2723 3399999 273 2749 9999999 2752 4499943 2764 1455999 2772 2441999 2785 5544999 2799 9959999 2809 9999999 2814 4444999 2821 1911191 2834 4555555 2843 2933933 2854 5555999 2863 4999999 2875 4454455 2885 5555555 2895 5555999 2904 4999999 2919 9199999 2923 2432122 2934 5599934 2944 3999999 2959 5955999 2965 5534554 2974 4344555 2989 9933999 2995 4599999 3004 2549935 3014 3499949 3029 9999999 3035 4544944 3043 239993 3052 2333314 3063 3943999 3072 2322922 3089 9999999 3095 5999999 3103 3443434 3114 4433999 3123 3999999 3134 4944944 Town Council 203 of 284 Meeting Date: January 4, 2010 3144 4544999 3159 5433222 316 3175 5955999 3185 5555945 3194 4999999 3205 5555999 3213 2944944 3225 5555995 3239 9944999 3244 4433999 3259 2999999 3263 3333993 3275 5122933 3284 4999999 3294 4493944 3309 9944949 3319 9999999 3324 3999299 3331 1434411 3343 3355551 335 Total Surveys 326 325 325 325 324 322 324 323 % of 5's 21%22%18%21%19%7% 10%12% % of 4's 33%26%26%30%28%6% 16%16% % of 3's 22%20%15%19%21%7% 12%11% % of 2's 6% 10%7% 5% 6% 2% 7% 7% % of 1's 2% 9% 5% 2% 1% 3% 3% 3% % of 9's 15%14%29%23%25%75%52%51% Town Council 204 of 284 Meeting Date: January 4, 2010 Satisfaction With Specific Town Services Surveys #Ea s e of Se t ti n g u p N e w Ac c o un ts o r U p da t i ng In fo Ea s e of P a y i n g Bi ll s Qu a l ity o f Wa ter 14 4 3 22 2 3 35 5 5 45 5 5 59 3 5 64 4 4 74 5 5 89 9 9 93 2 1 10 9 4 4 11 5 5 4 12 5 5 5 13 4 4 4 14 4 4 4 15 9 4 3 16 5 2 5 17 9 4 4 18 5 5 5 19 2 3 3 20 9 9 5 21 5 5 5 22 9 3 3 23 3 3 3 24 3 3 5 25 5 5 4 26 9 4 4 27 4 4 4 28 5 5 5 29 3 4 2 30 9 3 4 31 9 9 4 32 9 5 5 33 5 5 5 34 9 4 4 35 4 4 4 36 4 5 5 37 9 4 4 38 9 3 1 39 9 5 4 40 5 5 5 41 9 3 4 42 9 4 4 43 4 5 5 44 9 4 4 Ease of Settin up Accounts 25% 18% 14%2% 1% 40% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Ease of Paying Bills 41% 28% 14% 5% 5% 7%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Quality of Water 33% 34% 17% 5% 7% 4%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Town Council 205 of 284 Meeting Date: January 4, 2010 45 5 3 5 46 9 1 4 47 5 5 1 48 3 3 3 49 9 4 3 50 4 4 4 51 9 2 4 52 5 5 5 53 5 5 5 54 9 5 1 55 5 5 5 56 5 5 4 57 9 9 9 58 5 5 5 59 9 5 2 60 5 5 3 61 3 3 3 62 9 5 4 63 5 5 64 9 2 3 65 9 3 1 66 5 5 4 67 9 4 4 68 1 69 9 4 5 70 5 1 5 71 9 4 5 72 5 5 5 73 9 4 3 74 4 4 4 75 76 4 3 3 77 5 5 5 78 5 4 4 79 9 4 5 80 3 4 4 81 3 3 1 82 5 5 4 83 5 5 4 84 5 5 5 85 5 5 5 86 9 9 9 87 88 4 4 4 89 5 5 5 90 4 4 4 91 9 4 3 92 4 5 2 93 9 2 1 94 9 5 3 95 3 1 3 96 9 5 4 Town Council 206 of 284 Meeting Date: January 4, 2010 97 5 5 5 98 3 5 5 99 9 9 9 100 5 5 5 101 5 5 5 102 4 4 5 103 9 5 3 104 3 3 3 105 9 4 4 106 107 1 1 1 108 4 4 4 109 9 1 5 110 4 4 4 111 5 5 4 112 4 4 5 113 9 5 5 114 5 4 4 115 5 4 4 116 9 4 4 117 3 1 4 118 9 5 5 119 4 4 4 120 5 5 5 121 4 5 4 122 4 5 5 123 124 3 2 5 125 3 3 2 126 9 9 4 127 5 5 5 128 9 1 3 129 9 9 5 130 9 5 5 131 4 4 4 132 5 5 4 133 9 9 9 134 3 4 5 135 9 1 4 136 4 4 4 137 9 4 4 138 5 5 2 139 4 5 4 140 3 4 5 141 5 5 5 142 9 5 5 143 9 5 5 144 9 5 5 145 4 4 2 146 4 4 4 147 9 5 1 148 9 5 5 Town Council 207 of 284 Meeting Date: January 4, 2010 149 5 5 5 150 3 3 4 151 4 5 3 152 153 9 3 4 154 9 5 4 155 5 5 5 156 9 5 9 157 9 5 4 158 9 5 4 159 9 5 5 160 9 5 5 161 9 5 5 162 9 1 1 163 9 9 4 164 165 5 5 5 166 4 5 2 167 5 5 4 168 5 5 5 169 3 3 4 170 4 4 4 171 5 5 5 172 5 5 3 173 3 3 3 174 9 4 4 175 4 4 2 176 9 5 4 177 3 3 3 178 5 5 5 179 3 2 3 180 3 3 2 181 4 5 3 182 5 4 5 183 3 3 3 184 4 4 4 185 9 4 4 186 4 5 1 187 9 4 4 188 4 4 4 189 3 2 2 190 9 4 4 191 4 5 4 192 9 5 5 193 4 4 4 194 1 1 1 195 9 9 9 196 4 5 4 197 5 5 4 198 4 4 5 199 9 5 5 200 9 4 4 Town Council 208 of 284 Meeting Date: January 4, 2010 201 4 9 3 202 3 2 3 203 3 1 3 204 5 4 4 205 9 3 4 206 3 3 4 207 9 1 3 208 4 4 4 209 5 5 4 210 2 3 5 211 9 3 3 212 9 5 4 213 2 4 3 214 4 4 2 215 9 4 5 216 4 5 5 217 5 5 5 218 9 5 2 219 9 9 3 220 5 5 5 221 9 5 5 222 9 4 4 223 5 5 5 224 9 4 4 225 3 4 4 226 5 5 3 227 3 4 4 228 9 3 3 229 9 1 2 230 4 5 5 231 5 5 5 232 9 3 3 233 3 4 3 234 5 5 5 235 9 3 3 236 237 2 2 4 238 3 5 5 239 9 5 5 240 4 4 4 241 9 9 4 242 5 5 5 243 5 5 4 244 3 2 4 245 4 4 5 246 9 4 4 247 5 5 5 248 9 4 4 249 5 5 1 250 9 5 5 251 9 3 4 252 3 3 3 Town Council 209 of 284 Meeting Date: January 4, 2010 253 3 3 3 254 4 4 4 255 4 4 4 256 9 4 4 257 9 5 3 258 5 1 5 259 5 5 5 260 9 4 4 261 9 4 2 262 9 9 9 263 5 5 5 264 9 9 9 265 3 4 4 266 9 5 5 267 9 3 3 268 9 3 3 269 5 3 9 270 4 5 5 271 9 3 3 272 5 5 4 273 9 9 3 274 9 9 5 275 9 5 3 276 5 5 5 277 9 5 4 278 5 1 5 279 4 4 5 280 5 5 5 281 9 4 4 282 3 3 3 283 3 3 4 284 9 9 1 285 9 4 5 286 3 4 4 287 3 4 4 288 5 5 5 289 5 5 5 290 9 5 5 291 9 9 1 292 2 4 3 293 294 4 5 5 295 5 5 1 296 3 3 4 297 9 2 4 298 9 9 2 299 9 300 9 9 9 301 9 1 4 302 9 4 5 303 9 4 4 304 9 4 1 Town Council 210 of 284 Meeting Date: January 4, 2010 305 4 4 4 306 9 9 4 307 3 3 3 308 9 4 1 309 5 5 5 310 3 2 5 311 9 3 4 312 5 5 5 313 9 5 5 314 9 5 5 315 4 4 4 316 317 5 5 5 318 5 5 3 319 9 4 3 320 4 5 5 321 9 4 1 322 9 9 9 323 4 5 5 324 5 5 5 325 3 2 1 326 3 3 3 327 5 2 1 328 9 5 3 329 4 5 4 330 5 5 2 331 9 4 4 332 3 3 4 333 4 5 5 334 4 3 3 335 4 4 4 Total Surveys 324 324 325 % of 5's 25% 40% 33% % of 4's 18% 28% 35% % of 3's 14% 14% 17% % of 2's 2% 5% 5% % of 1's 1% 5% 7% % of 9's 41% 7% 4% Town Council 211 of 284 Meeting Date: January 4, 2010 Satisfaction with Specific Town Services Surveys #Q ua l i t y o f P r o t e c t i o n V isib i lit y in T o w n Re sp o n se T i m e Cr im e P r e v e n t i o n E ffo r t s Ci tiz e n s o n P a t r ol T raf f i c E n f o rce m e n t Co de E n f o r c e m e n t 15 555555 21 331232 31 551555 41 551555 55 555554 65 555955 75 599933 89 999999 94 234532 104 454949 115 555555 125 555555 133 399933 143 444344 154 493349 165 555551 173 443932 185 555543 192 111111 204 499949 215 555555 223 299939 233 493929 244 444944 255 555955 265 445912 274 444444 285 555555 294 444333 305 534441 315 594493 325 599929 335 555555 344 444444 354 444444 365 494544 373 393929 385 555955 395 455953 405 555952 415 555955 424 434943 435 594949 443 444933 455 595955 464 459999 475 555952 483 311122 494 444944 505 555454 515 494939 525 555555 535 559939 545 559915 555 555955 565 555555 574 559949 585 555555 594 334133 603 332931 614 444999 625 493953 635 555555 644 453911 655 555955 665 554453 675 555943 68 2 1 9 9 1 1 694 543953 70 5 4 4 712 312133 725 555555 735 444943 744 599949 755 555555 765 595944 775 559955 785 554943 794 555945 803 441113 813 293132 824 494994 834 444333 845 555555 855 555344 864 444352 875 55555 884 444444 895 559933 904 344949 914 443929 922 191911 934 599949 944 444444 954 444244 Quality of Protection 46% 32% 14% 3% 2% 3% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Visibility in Town 49% 32% 11% 4% 2% 2% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Response Time 40% 23% 6% 1% 2% 28% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Crime Prevention Efforts 30% 29%12% 3% 5% 21% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Citizens On Patrol 15% 10% 8% 2% 4% 61% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Traffic Enforfcement 34% 31% 15% 6%7%7%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Code Enforcement 22% 22% 18%7% 9% 22%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Town Council 212 of 284 Meeting Date: January 4, 2010 964 493953 975 555955 985 555955 995 555955 1005 549933 1015 555955 1025 554944 1034 594944 1043 344933 1054 453944 106 1075 555555 1082 423931 1095 555959 1105 559955 1115 555953 1125 555955 1134 459993 1145 455999 1155 555544 1169 499999 1175 555444 1184 399923 1194 444444 1205 555555 1215 443444 1225 544944 123 1243 322123 1254 444912 1264 354913 1274 493933 1283 333331 1294 449944 1305 555933 1314 444444 1325 559959 1333 419949 1344 454343 1355 599959 1364 444343 1374 499949 1385 555954 1394 449949 1405 555955 1415 555555 1425 595555 1435 555955 1449 599959 1454 444444 1465 444944 1474 444939 1484 443942 1495 555955 1503 433923 1515 544944 1524 595559 1534 444933 1544 544933 1554 555959 1569 999999 1574 449554 1585 494444 1595 555955 1604 499943 1615 599949 1624 499999 1634 499999 1645 555942 1655 555355 166 5 5 5 4 5 4 1674 594944 1685 555555 1694 444444 1705 559949 1713 339945 1725 555953 1734 544344 1744 444944 1754 444544 1769 499939 1774 493944 1782 319955 1795 544922 1803 443344 1815 554454 1825 455424 1834 444344 184 4 5 4 4 3 3 1854 391121 1865 555555 1873 333333 1884 544454 1895 595949 1904 494339 1914 455454 1925 555999 1933 443354 1941 111111 1954 594954 1964 543949 1975 599953 1985 554944 Town Council 213 of 284 Meeting Date: January 4, 2010 1994 444949 2004 494914 2015 555959 2024 494943 2033 299941 2045 555455 2055 454944 2064 443931 2075 555955 2083 142212 2095 555953 2105 544939 2113 499949 2125 555554 2134 494532 2144 554955 2155 555955 2163 493923 2171 111111 2185 555553 2193 191921 2205 555555 2214 391923 2224 559959 2235 555955 2244 444943 2253 399933 2262 222322 2275 455354 2289 299999 2295 559955 230 244942 2315 555555 2323 443949 2334 454442 2344 494939 2354 494949 236 4 4 4 4 1 3 2375 594942 2381 211913 2394 549939 2403 433121 2414 399949 2425 555551 243 5 5 4 9 5 1 2443 499939 2455 555555 2465 599949 2475 555555 2485 494144 2494 595919 2504 459999 2513 399991 2523 333321 2533 443333 2544 599455 2553 444344 2565 555555 2573 393933 2585 555951 2594 553949 2604 334949 2614 493911 2624 599939 2635 555555 2642 299533 2654 434932 2665 594955 2671 299999 2683 2439 2695 555959 2705 554944 2713 343944 2725 555555 2734 443939 2749 999999 2754 594944 2765 594941 2775 555454 2783 399939 2795 555952 2805 599929 2814 444444 2829 191111 2835 555555 2843 333333 285 5 5 9 5 5 4 286 4 4 4 63 4 4 9 2875 545454 2885 555555 2895 555955 2905 444949 2913 992132 2923 323443 2935 499912 2944 449944 2955 555955 2965 554954 2979 999553 2983 399991 2995 559995 3005 555955 3011 999911 Town Council 214 of 284 Meeting Date: January 4, 2010 3025 494944 3035 445444 3042 432911 3054 599939 3063 292999 3075 554354 3084 399933 3095 455955 3103 333333 3113 342213 3122 293924 3135 555941 3144 499949 3155 544955 316 5 5 9 5 5 3175 555555 3184 399943 3195 555555 3205 455999 3215 555949 3225 599999 3235 554944 3245 454445 3254 544949 3264 444444 3273 354313 3285 555344 3295 555934 3303 332921 3314 299249 3323 531955 3334 544454 3345 555344 3354 444454 Total Surveys 331 333 332 329 327 332 331 % of 5's 46% 49% 39% 31% 15% 35% 22% % of 4's 32% 32% 23% 29% 10% 31% 22% % of 3's 14% 11% 6% 12% 8% 15% 18% % of 2's 3% 4% 1% 3% 2% 6% 7% % of 1's 2% 2% 2% 5% 4% 7% 9% % of 9's 3% 2% 28% 21% 61% 7% 22% Town Council 215 of 284 Meeting Date: January 4, 2010 Town Council 216 of 284 Meeting Date: January 4, 2010 Satisfaction with Specific Town Services Surveys # Q u a li ty o f Fir e Se rvi c es Q u a li ty o f Em e r g e nc y Se rvi c es R e s p o ns e Ti m e Sa fet y Aw a r e n e s s Ed uc a tio n 15 555 29 999 35 555 45 555 55 555 65 555 75 555 89 999 94 994 104 449 115 555 125 555 139 999 144 444 154 493 165 559 174 559 185 553 199 999 204 944 215 555 22 235 555 249 999 255 555 265 539 274 444 285 555 295 555 304 494 315 995 329 999 335 555 345 555 354 444 365 555 379 999 385 555 395 559 405 555 415 554 424 444 439 999 445 559 455 595 464 459 475 555 485 554 494 444 505 535 519 999 525 555 539 999 549 999 555 559 565 555 575 559 Quality of Fire Services 48% 25% 3% 1% 0%23% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Quality of Emergency Services 49% 23%3% 1% 0% 24% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Response Time 44% 21%4% 1% 30% 0% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Safety Awareness Education 24% 20% 11%2% 41% 2% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Town Council 217 of 284 Meeting Date: January 4, 2010 585 555 594 431 603 333 619 999 629 999 635 555 644 449 655 555 665 555 679 999 689 999 695 559 70 714 443 725 555 739 443 744 499 755 555 765 999 775 559 785 554 795 559 804 543 813 999 829 991 835 555 84 5 5 5 855 555 864 454 875 555 889 994 895 559 904 444 919 994 925 555 939 999 944 591 954 443 964 449 975 559 984 535 995 559 100 9 9 9 9 101 5 5 5 5 102 4 4 4 9 103 4 4 4 9 104 4 5 5 3 105 4 5 5 3 106 107 108 9 9 9 9 109 5 9 9 9 110 5 5 5 3 111 5 5 5 9 112 5 5 5 5 113 5 9 5 9 114 9 9 9 9 115 5 5 5 5 116 9 9 9 9 117 4 5 5 4 118 4 4 4 4 119 4 4 4 3 120 9 9 9 9 121 4 4 4 4 122 5 5 4 9 Town Council 218 of 284 Meeting Date: January 4, 2010 123 124 5 5 4 2 125 4 4 4 4 126 5 5 5 5 127 9 9 9 9 128 3 3 3 3 129 4 4 4 9 130 5 5 5 9 131 4 4 4 4 132 4 9 9 9 133 5 5 5 1 134 5 4 5 3 135 9 5 5 9 136 4 4 4 4 137 138 5 5 5 5 139 5 5 5 4 140 5 5 5 5 141 9 9 9 9 142 5 5 5 5 143 5 5 5 5 144 5 5 5 9 145 4 5 4 4 146 5 5 5 5 147 9 5 5 9 148 5 5 5 9 149 5 5 5 5 150 4 4 4 9 151 5 5 5 4 152 5 5 9 5 153 4 4 4 3 154 4 4 4 4 155 9 9 9 9 156 5 5 5 5 157 5 5 5 9 158 5 5 9 4 159 5 5 5 5 160 5 5 5 4 161 9 9 9 9 162 9 9 9 9 163 4 4 9 9 164 5 5 5 165 5 5 5 3 166 5 5 5 4 167 4 4 9 4 168 5 5 5 5 169 4 4 4 4 170 5 9 9 9 171 5 9 9 9 172 5 5 5 9 173 3 3 4 4 174 4 4 4 9 175 4 4 4 4 176 9 9 9 9 177 9 9 9 3 178 3 2 2 9 179 9 4 4 9 180 4 3 3 3 181 5 5 5 4 182 5 5 5 4 183 4 4 4 4 184 5 5 5 4 185 5 5 4 9 186 9 9 9 9 187 4 4 4 4 Town Council 219 of 284 Meeting Date: January 4, 2010 188 5 5 5 5 189 5 5 5 4 190 4 9 9 4 191 5 5 5 4 192 9 5 5 9 193 4 4 4 3 194 1 1 1 1 195 5 5 5 3 196 9 9 9 3 197 5 5 5 9 198 5 5 4 9 199 4 4 4 9 200 4 4 4 9 201 5 5 5 5 202 9 4 9 3 203 9 9 9 3 204 5 5 5 4 205 5 5 5 9 206 4 4 4 3 207 5 5 5 4 208 4 4 5 5 209 5 5 5 210 9 9 9 9 211 9 9 9 9 212 5 5 5 5 213 5 5 4 4 214 5 5 5 5 215 5 5 4 9 216 9 9 9 2 217 5 5 5 5 218 5 5 5 5 219 4 4 4 9 220 5 5 5 5 221 4 4 9 9 222 9 9 9 9 223 5 5 5 5 224 4 4 4 9 225 4 4 4 4 226 3 3 3 3 227 5 5 9 4 228 9 9 9 9 229 5 5 5 5 230 4 4 2 3 231 5 5 5 5 232 4 5 4 3 233 4 4 4 3 234 235 4 4 4 9 236 4 4 4 3 237 5 5 9 9 238 4 4 4 4 239 5 5 4 9 240 5 5 5 4 241 9 9 9 9 242 5 5 5 5 243 9 9 9 9 244 9 9 9 9 245 5 5 5 5 246 5 5 5 9 247 5 5 5 5 248 5 9 9 3 249 9 9 9 9 250 9 9 9 9 251 3 3 9 9 252 4 4 4 4 Town Council 220 of 284 Meeting Date: January 4, 2010 253 4 4 4 4 254 9 9 9 9 255 4 4 3 3 256 5 5 5 5 257 3 3 9 9 258 9 9 9 9 259 9 9 9 9 260 3 3 3 4 261 9 9 9 9 262 9 9 9 9 263 5 5 5 5 264 4 5 5 4 265 5 5 5 5 266 5 9 9 3 267 9 9 9 9 268 9 4 4 9 269 9 9 9 9 270 9 5 5 4 271 4 5 5 4 272 5 5 5 5 273 4 5 5 9 274 9 9 9 9 275 4 4 9 9 276 5 5 9 4 277 5 5 5 4 278 4 4 9 9 279 5 5 5 9 280 9 9 9 9 281 4 4 4 4 282 9 9 9 9 283 5 5 5 5 284 3 3 3 3 285 5 9 4 9 286 9 9 9 9 287 5 4 4 4 288 5 5 5 5 289 5 5 5 9 290 4 4 4 9 291 3 3 3 3 292 4 4 5 3 293 5 5 5 5 294 4 4 4 9 295 5 5 5 5 296 5 5 5 5 297 9 9 9 5 298 9 9 9 9 299 9 9 9 9 300 5 5 5 5 301 9 9 9 9 302 9 9 9 9 303 5 5 5 4 304 2 3 2 9 305 9 9 9 9 306 4 4 4 3 307 5 5 4 3 308 4 4 9 9 309 5 5 5 9 310 2 2 2 2 311 9 4 4 2 312 5 5 4 9 313 4 4 4 4 314 4 4 9 9 315 316 9 9 9 9 317 5 5 5 9 Town Council 221 of 284 Meeting Date: January 4, 2010 318 4 4 4 9 319 5 5 5 5 320 5 5 5 9 321 9 9 9 9 322 5 5 5 9 323 5 5 5 4 324 5 5 5 4 325 9 9 9 9 326 4 4 4 4 327 5 4 4 2 328 5 5 5 4 329 9 9 9 9 330 5 5 5 5 331 9 9 9 9 332 9 4 9 4 333 5 5 5 4 334 5 5 5 5 335 5 5 5 5 Total Surveys 327 327 327 324 % of 5's 47% 49% 44% 24% % of 4's 25% 23% 21% 20% % of 3's 3% 3% 4% 11% % of 2's 1% 1% 1% 2% % of 1's 0% 0% 0% 2% % of 9's 23% 24% 30% 42% Town Council 222 of 284 Meeting Date: January 4, 2010 % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's of 5's of 4's of 3's of 2's of 1's of 9's % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Town Council 223 of 284 Meeting Date: January 4, 2010 Satisfaction with Specific Town Services Surveys #Ty p e of C u r r e n t Se r v i c e -T ak e A l l Re c y c le -B ins Fr e q u e n c y o f C u r r e n t Se r v i c e D a y s Co m m un i t y C l e a n U p Da y s 15 555 23 339 35 555 45 555 55 553 63 349 75 555 89 999 95 553 105 259 115 555 125 559 134 453 145 352 154 433 165 555 175 553 184 454 193 149 204 559 215 555 22 233 333 245 444 255 555 265 555 275 554 285 555 294 344 305 554 314 442 329 955 335 555 344 459 354 444 365 555 374 442 384 442 395 555 405 555 415 133 42 4 4 1 434 344 444 452 45 5 5 4 464 453 475 551 485 553 494 444 504 433 514 354 525 555 535 459 545 354 555 555 565 529 575 922 584 455 593 332 602 333 Type of Current Service 57%33% 6% 1% 2% 1%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Recycle-Bins 48% 29% 11% 1% 6% 5%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Frequency of Current Service 66% 22% 8% 2% 1% 1%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Community Clean up Days 33% 20%18% 6% 5% 18% % of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Town Council 224 of 284 Meeting Date: January 4, 2010 613 139 625 553 635 454 644 344 653 441 665 555 675 459 68 5 5 695 543 70 5 5 5 715 455 725 559 734 443 744 454 754 444 763 345 775 555 784 555 795 555 804 944 812 233 825 121 834 555 845 555 854 554 865 555 875 555 884 444 895 553 904 949 914 441 925 555 934 443 945 555 953 332 965 453 975 555 984 555 994 459 100 5 5 5 5 101 5 5 5 5 102 5 5 5 5 103 5 5 5 5 104 5 1 3 3 105 5 5 4 4 106 5 5 5 5 107 108 4 4 3 4 109 5 5 5 5 110 5 5 5 3 111 4 4 4 4 112 5 5 5 9 113 3 1 9 2 114 4 5 9 115 5 4 5 5 116 5 4 5 4 117 5 5 5 3 118 5 5 5 5 119 4 4 4 4 120 5 5 5 5 121 5 5 5 5 122 5 5 5 5 123 124 5 5 5 4 125 4 3 3 9 126 5 5 5 5 127 5 1 5 3 128 3 9 3 3 Town Council 225 of 284 Meeting Date: January 4, 2010 129 4 4 4 9 130 5 5 5 9 131 4 4 4 4 132 5 5 5 3 133 4 4 5 5 134 4 4 4 4 135 4 1 3 4 136 4 4 4 4 137 138 5 5 5 9 139 4 4 4 4 140 5 5 5 5 141 5 5 5 5 142 5 5 5 5 143 5 5 5 5 144 5 5 5 5 145 4 4 3 4 146 5 5 5 5 147 5 5 5 4 148 5 4 5 4 149 5 5 5 5 150 4 4 4 151 4 5 5 4 152 4 4 5 3 153 4 2 4 3 154 5 4 4 9 155 5 5 5 9 156 5 5 5 5 157 4 5 5 9 158 5 5 5 5 159 5 5 5 9 160 5 5 5 3 161 5 5 5 3 162 4 4 4 2 163 4 4 4 9 164 5 5 5 9 165 5 5 5 3 166 5 4 5 4 167 5 5 5 5 168 5 5 5 5 169 4 4 4 3 170 4 4 5 5 171 5 5 5 5 172 5 5 5 5 173 5 5 5 3 174 4 4 4 9 175 3 3 3 3 176 5 5 5 4 177 5 5 5 5 178 5 5 5 5 179 4 4 4 3 180 5 4 5 5 181 4 5 5 3 182 5 5 5 9 183 3 3 3 2 184 4 4 3 5 185 5 4 5 4 186 5 5 5 9 187 3 3 4 3 188 4 5 5 4 189 5 5 5 5 190 4 4 5 3 191 4 4 5 5 192 4 4 4 4 193 4 4 4 4 194 1 1 1 1 195 5 5 5 9 196 5 4 5 Town Council 226 of 284 Meeting Date: January 4, 2010 197 1 1 2 2 198 5 4 5 9 199 4 4 4 4 200 4 4 4 4 201 4 4 4 4 202 4 3 4 3 203 3 1 2 2 204 5 5 5 5 205 5 4 5 5 206 4 4 4 2 207 5 5 5 5 208 4 4 4 4 209 5 3 5 4 210 4 4 4 3 211 4 4 3 9 212 5 5 5 5 213 1 1 1 1 214 5 5 5 5 215 5 5 5 5 216 4 9 3 3 217 5 5 5 1 218 3 9 5 5 219 2 3 5 1 220 5 5 5 5 221 4 4 5 4 222 5 9 4 5 223 5 5 5 9 224 4 4 4 3 225 3 3 3 3 226 5 9 5 4 227 5 5 5 4 228 4 1 4 9 229 4 3 5 3 230 4 9 5 3 231 5 5 5 5 232 3 3 3 9 233 4 4 4 4 234 235 4 3 5 9 236 4 4 4 1 237 5 5 5 9 238 5 5 5 2 239 4 4 5 9 240 4 3 5 2 241 5 3 4 4 242 5 5 5 5 243 5 5 5 5 244 5 5 5 4 245 5 5 5 5 246 5 5 5 9 247 5 3 5 5 248 4 5 5 3 249 5 5 5 5 250 5 5 5 5 251 5 5 5 1 252 5 3 5 3 253 4 3 4 4 254 5 5 5 5 255 5 5 5 5 256 5 5 5 5 257 4 1 4 3 258 5 5 5 5 259 5 5 5 2 260 5 5 5 9 261 4 4 4 1 262 5 4 5 4 263 5 5 5 5 264 4 4 4 4 Town Council 227 of 284 Meeting Date: January 4, 2010 265 5 5 5 9 266 5 5 5 5 267 1 3 2 9 268 4 4 4 4 269 5 5 5 5 270 5 5 5 5 271 5 5 5 5 272 5 1 5 5 273 4 3 4 4 274 5 9 9 9 275 5 5 5 2 276 1 5 5 5 277 4 4 4 3 278 5 5 5 5 279 5 5 5 3 280 5 9 5 9 281 4 4 4 4 282 5 5 5 9 283 1 1 1 1 284 3 3 3 3 285 5 5 5 4 286 4 4 4 4 287 5 4 5 4 288 5 5 5 5 289 5 5 5 5 290 4 4 5 4 291 5 5 5 1 292 4 5 5 3 293 5 3 5 9 294 5 5 5 5 295 5 5 5 9 296 4 2 5 9 297 298 5 5 5 5 299 5 4 3 3 300 5 5 5 5 301 3 3 4 3 302 5 5 5 9 303 4 4 4 4 304 4 3 4 4 305 4 4 5 3 306 4 4 4 9 307 5 5 5 3 308 4 4 4 2 309 5 5 5 4 310 5 5 5 5 311 4 5 5 9 312 5 5 5 4 313 5 5 5 5 314 4 4 4 9 315 316 5 5 5 3 317 5 5 5 5 318 4 4 5 9 319 5 4 5 5 320 4 9 5 5 321 5 5 5 9 322 5 5 5 5 323 5 5 5 5 324 5 4 5 4 325 4 1 5 9 326 3 3 2 3 327 5 5 5 5 328 4 4 4 3 329 4 4 5 5 330 4 1 5 5 331 4 9 4 9 332 5 4 5 1 Town Council 228 of 284 Meeting Date: January 4, 2010 333 5 5 5 5 334 5 1 5 5 335 5 4 5 Total Surveys 327 325 326 325 % of 5's 57% 48% 67% 34% % of 4's 33% 29% 22% 20% % of 3's 6% 11% 8% 18% % of 2's 1% 1% 2% 6% % of 1's 2% 6% 1% 5% % of 9's 1% 5% 1% 18% Town Council 229 of 284 Meeting Date: January 4, 2010 Satisfaction with Specific Town Services Surveys #96 G a l l o n Ca rt s w i t h 1X p er We e k Co l lec t ion 65 G a l l o n Re cy c le Ca rt s 1X pe r We e k Co l lec t ion 95 G a l l o n Re cy c le- Ca rt ev e ry o t he r we ek B ulk & Tra sh Co l lec t ion E v ery ot h er W e e k 19 994 23 422 31 519 41 519 51 115 65 959 75 599 89 542 91 111 101 111 115 515 121 115 135 513 141 114 151 113 161 111 171 111 181 115 191 515 201 113 214 999 22 234 524 245 515 255 599 261 111 273 511 283 421 291 114 301 111 311 514 32 335 555 34 4 4 1 35 1 1 1 364 233 371 113 381 111 391 111 401 115 411 111 42 1 1 1 435 555 444 514 453 414 462 433 471 115 485 553 491 111 505 515 511 111 521 115 532 519 549 999 551 115 564 434 571 111 581 111 591 111 601 313 96 Gallon Carts 1XW 14% 8% 10% 6%56% 6%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's 65 Gallon Recycle 1XW 21% 9% 8%8% 49% 5%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's 95 Gallon Recycle 1/2XW 7% 3% 3% 7% 72% 8%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Bulk & Trash Collection 1/2XW 24% 13% 13%8% 33% 9%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Town Council 230 of 284 Meeting Date: January 4, 2010 612 114 621 111 639 599 641 212 651 113 663 512 672 355 681 111 691 111 70 711 111 725 115 731 132 741 414 75 511 769 999 779 922 781 114 791 111 801 111 811 114 821 311 832 214 841 211 851 112 861 111 871 111 884 414 895 525 901 311 911 113 925 515 931 315 941 114 952 214 961 111 975 555 981 513 999 515 100 5 5 1 5 101 1 1 1 1 102 2 1 1 1 103 1 1 1 1 104 1 1 1 3 105 1 1 1 1 106 1 2 1 2 107 108 1 1 1 5 109 5 1 1 5 110 1 1 1 1 111 4 5 1 4 112 1 1 1 4 113 5 5 5 5 114 1 1 3 2 115 3 5 1 3 116 2 5 2 2 117 1 1 1 2 118 1 1 1 1 119 1 1 1 5 120 1 1 1 5 121 1 1 1 4 122 3 5 1 5 123 124 1 1 1 1 125 2 2 1 3 126 1 1 1 1 127 1 1 1 1 128 1 1 1 3 Town Council 231 of 284 Meeting Date: January 4, 2010 129 1 2 1 2 130 1 1 1 9 131 9 9 9 5 132 1 1 1 3 133 1 1 1 1 134 1 1 1 4 135 5 3 1 5 136 3 2 2 2 137 138 1 1 1 1 139 5 4 140 1 1 1 1 141 9 9 9 9 142 1 1 1 1 143 5 5 5 144 1 1 1 1 145 1 1 1 1 146 1 1 1 1 147 3 2 1 1 148 1 1 1 3 149 1 9 9 1 150 1 1 1 1 151 1 3 1 5 152 2 2 2 4 153 1 1 3 3 154 1 1 1 3 155 3 5 1 2 156 5 157 1 1 1 4 158 1 1 1 1 159 3 3 1 9 160 1 1 1 5 161 3 3 3 3 162 5 5 163 1 1 1 1 164 1 1 1 3 165 1 3 1 5 166 1 5 1 2 167 1 1 1 5 168 9 5 9 9 169 3 4 3 3 170 3 3 1 9 171 1 1 1 1 172 1 1 1 1 173 4 2 3 3 174 1 1 1 3 175 9 9 5 5 176 1 1 1 5 177 1 1 1 1 178 1 1 1 1 179 1 3 1 9 180 1 1 1 3 181 1 1 1 1 182 9 9 9 1 183 3 3 9 3 184 1 1 1 3 185 1 1 1 1 186 2 1 5 3 187 1 1 1 1 188 5 5 5 5 189 5 3 1 1 190 1 1 1 1 191 1 1 1 1 192 1 1 1 1 193 4 3 1 4 194 5 5 5 5 195 4 9 9 4 196 5 5 5 5 Town Council 232 of 284 Meeting Date: January 4, 2010 197 1 1 1 9 198 2 4 2 1 199 1 1 1 4 200 4 4 4 4 201 2 2 1 3 202 1 1 1 1 203 5 5 1 9 204 1 1 1 9 205 9 4 1 4 206 2 2 1 1 207 1 1 1 5 208 1 1 1 1 209 5 5 2 5 210 1 1 1 3 211 1 1 1 3 212 1 1 1 1 213 5 9 5 5 214 1 3 1 4 215 1 1 1 9 216 1 9 9 2 217 1 1 1 1 218 1 3 1 4 219 1 1 1 1 220 2 2 1 3 221 1 1 1 1 222 1 1 1 1 223 5 5 5 5 224 1 3 1 2 225 2 1 9 1 226 1 1 1 1 227 3 3 1 1 228 1 1 1 1 229 3 4 4 2 230 5 1 1 5 231 3 5 4 5 232 1 1 1 1 233 1 1 1 1 234 235 5 3 2 3 236 5 5 5 237 1 1 1 3 238 1 1 1 1 239 9 9 9 9 240 4 1 1 1 241 5 2 2 5 242 2 2 2 2 243 3 1 1 5 244 4 4 1 3 245 1 1 1 4 246 4 4 2 5 247 4 4 1 5 248 1 5 1 3 249 5 5 1 5 250 1 1 1 9 251 1 1 1 4 252 1 1 1 1 253 1 1 1 4 254 3 3 1 1 255 1 1 9 4 256 5 5 5 1 257 9 5 1 9 258 1 1 1 1 259 4 4 2 2 260 1 1 1 1 261 5 5 5 262 3 2 9 1 263 5 5 5 5 264 3 1 1 5 Town Council 233 of 284 Meeting Date: January 4, 2010 265 1 1 1 2 266 9 5 1 1 267 3 3 4 268 3 2 1 9 269 5 5 1 5 270 1 1 1 9 271 1 1 1 1 272 1 5 1 5 273 4 4 4 3 274 275 5 5 5 5 276 1 1 5 1 277 2 2 2 3 278 1 3 1 1 279 1 1 1 9 280 1 1 1 5 281 1 1 1 1 282 1 1 1 1 283 1 1 1 1 284 2 2 1 3 285 1 1 1 286 4 4 3 4 287 1 1 1 5 288 1 1 1 1 289 5 5 1 1 290 3 3 1 2 291 2 5 2 5 292 4 3 4 4 293 3 4 9 1 294 9 5 9 5 295 5 5 2 5 296 1 1 1 5 297 5 1 1 5 298 1 1 1 1 299 3 5 1 3 300 1 1 1 1 301 4 4 1 4 302 9 4 9 9 303 3 3 2 4 304 1 4 1 4 305 3 5 2 4 306 1 2 1 1 307 1 1 1 2 308 1 4 1 1 309 5 5 5 5 310 5 5 5 5 311 1 1 1 1 312 1 1 1 3 313 1 1 1 4 314 4 4 1 9 315 316 9 5 9 5 317 1 1 1 5 318 1 5 1 5 319 3 4 4 4 320 5 5 321 1 1 1 1 322 9 9 9 9 323 1 1 1 1 324 3 2 1 2 325 1 4 1 2 326 3 3 1 1 327 1 2 2 2 328 4 2 3 3 329 4 4 1 4 330 1 1 1 5 331 4 4 2 2 332 1 1 1 3 Town Council 234 of 284 Meeting Date: January 4, 2010 333 5 1 1 5 334 5 5 2 5 335 5 Total Surveys 320 323 319 321 % of 5's 14% 21% 7% 23% % of 4's 8% 9% 3% 13% % of 3's 10% 8% 3% 13% % of 2's 6% 8% 7% 8% % of 1's 56% 49% 73% 32% % of 9's 6% 5% 8% 9% Town Council 235 of 284 Meeting Date: January 4, 2010 Satisfaction with Specific Town Services Surveys #Ro a d M a i n t e n a n c e Sto r m D r a in ag e O p en S p a c e Me d i a n s 15 555 21 144 35 555 45 555 54 434 65 545 75 555 89 999 94 435 103 113 114 554 124 445 133 333 143 334 152 334 164 255 172 345 183 335 193 235 203 444 215 555 22 234 455 243 135 255 115 261 224 274 444 284 435 293 334 301 345 314 444 322 955 335 555 344 445 353 434 365 555 373 333 384 434 392 595 403 145 415 554 424 424 435 545 444 394 454 455 464 433 475 555 481 125 493 434 504 444 514 544 525 555 534 955 543 124 555 595 565 455 574 355 585 155 591 314 603 333 Road Maintenance 24% 34% 28% 8%4%2%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Storm Drainage 21% 37% 24% 6%6%6%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Open Space 24% 32% 26% 6% 4%8%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Medians 44% 34% 13% 2% 4% 3%% of 5's % of 4's % of 3's % of 2's % of 1's % of 9's Town Council 236 of 284 Meeting Date: January 4, 2010 613 345 623 334 634 435 643 331 654 444 665 543 675 532 683 913 693 344 705 555 711 434 725 555 733 233 745 594 755 555 764 554 775 591 784 435 794 455 804 344 812 333 821 123 835 445 845 555 855 555 865 595 87 884 444 894 535 902 333 912 455 924 412 934 445 943 445 953 223 963 345 975 551 985 445 995 555 100 4 4 9 4 101 5 4 4 5 102 4 4 4 4 103 4 4 4 4 104 3 3 3 5 105 4 3 3 4 106 5 107 108 4 4 4 4 109 5 9 9 5 110 3 3 3 4 111 4 5 4 4 112 5 5 5 5 113 9 9 1 1 114 4 4 4 4 115 4 5 3 5 116 2 4 9 4 117 3 3 4 4 118 3 4 3 3 119 3 3 3 3 120 5 5 5 5 121 3 4 3 5 122 4 4 4 5 123 124 2 3 3 5 125 3 3 3 3 126 9 3 9 9 127 2 1 3 4 128 3 3 1 3 Town Council 237 of 284 Meeting Date: January 4, 2010 129 3 4 4 3 130 3 4 4 3 131 4 4 4 4 132 4 3 2 4 133 4 4 4 9 134 3 3 3 4 135 4 9 4 4 136 4 4 3 3 137 138 4 4 4 4 139 4 4 4 4 140 5 5 5 5 141 5 5 5 5 142 5 4 5 5 143 5 5 5 5 144 5 5 5 5 145 4 4 3 3 146 4 4 4 4 147 4 4 3 5 148 4 4 4 4 149 5 5 5 5 150 4 4 3 4 151 4 3 3 4 152 4 4 9 9 153 3 3 4 4 154 3 3 4 4 155 5 5 5 5 156 5 5 157 3 4 4 5 158 4 4 4 5 159 4 4 5 5 160 5 4 3 4 161 9 9 9 9 162 3 2 3 3 163 3 2 3 4 164 3 3 3 5 165 5 5 5 5 166 5 4 4 5 167 5 5 5 5 168 169 3 4 4 4 170 3 3 3 4 171 5 5 9 5 172 5 5 4 5 173 4 4 4 4 174 3 3 9 3 175 4 4 4 4 176 3 2 4 5 177 4 1 4 5 178 5 5 5 5 179 4 4 4 4 180 3 4 3 3 181 4 3 4 4 182 2 5 5 5 183 3 3 2 3 184 4 4 4 5 185 1 3 5 1 186 4 4 4 5 187 3 3 3 4 188 4 4 4 4 189 4 3 4 190 3 3 3 3 191 4 4 4 4 192 3 3 5 5 193 4 3 3 4 194 2 3 2 1 195 4 4 3 5 196 9 9 4 4 Town Council 238 of 284 Meeting Date: January 4, 2010 197 5 4 4 5 198 4 3 4 5 199 4 4 4 4 200 4 4 2 4 201 4 4 4 4 202 4 3 3 4 203 1 9 3 1 204 5 5 5 1 205 4 4 4 4 206 3 3 3 4 207 5 5 5 5 208 3 3 3 5 209 5 4 3 5 210 4 4 4 4 211 3 3 2 3 212 5 5 5 5 213 4 4 5 5 214 4 4 4 4 215 3 1 9 4 216 3 3 3 3 217 3 3 4 5 218 5 5 5 5 219 1 1 2 3 220 4 4 5 5 221 3 3 5 222 4 9 4 4 223 5 5 5 5 224 4 3 3 4 225 3 3 3 3 226 2 2 9 2 227 4 3 3 4 228 3 3 9 3 229 4 3 4 5 230 2 3 2 2 231 5 5 5 5 232 3 2 3 4 233 3 3 3 4 234 235 4 4 4 4 236 2 3 5 237 5 4 3 5 238 3 3 3 1 239 3 4 5 4 240 3 1 4 5 241 5 5 5 5 242 5 5 5 5 243 2 4 2 1 244 4 4 4 4 245 3 3 3 3 246 3 3 3 4 247 4 4 5 5 248 3 3 1 2 249 5 5 4 5 250 3 3 3 3 251 2 1 4 1 252 3 3 3 4 253 1 2 2 4 254 4 4 9 4 255 2 2 3 1 256 4 4 4 4 257 3 3 3 3 258 5 9 9 5 259 4 4 9 4 260 1 9 1 2 261 3 3 1 4 262 3 9 9 4 263 5 5 5 5 264 3 1 3 4 Town Council 239 of 284 Meeting Date: January 4, 2010 265 3 3 4 4 266 4 9 5 5 267 1 2 2 2 268 3 9 3 3 269 5 5 5 5 270 3 3 5 5 271 3 3 4 5 272 5 4 5 5 273 3 4 4 4 274 9 9 9 9 275 4 4 4 5 276 5 1 5 5 277 3 4 4 5 278 5 4 3 3 279 2 4 5 5 280 5 5 5 5 281 4 4 4 4 282 1 1 1 1 283 3 5 4 5 284 3 3 3 3 285 4 4 4 5 286 4 4 4 4 287 4 4 4 5 288 3 4 4 5 289 5 5 5 5 290 3 4 4 5 291 3 3 9 9 292 4 3 3 3 293 5 5 9 5 294 4 4 4 4 295 5 5 5 5 296 9 4 4 9 297 3 3 5 5 298 2 2 3 3 299 5 9 9 5 300 4 4 2 4 301 2 2 9 9 302 4 1 4 5 303 4 3 3 4 304 3 2 2 5 305 3 3 3 4 306 2 1 2 2 307 3 2 3 3 308 4 4 4 4 309 4 2 4 5 310 5 5 5 5 311 2 2 5 3 312 4 4 3 4 313 4 4 4 4 314 4 4 4 4 315 316 317 5 4 5 5 318 4 5 5 5 319 3 4 4 5 320 2 5 3 5 321 4 4 3 5 322 5 5 5 5 323 4 4 4 4 324 4 4 4 4 325 4 9 4 4 326 4 4 4 4 327 3 5 5 1 328 4 4 4 3 329 4 4 4 5 330 5 2 5 5 331 3 4 4 5 332 2 3 3 4 Town Council 240 of 284 Meeting Date: January 4, 2010 333 5 4 1 5 334 2 4 4 4 335 4 5 4 4 Total Surveys 324 324 323 325 % of 5's 24% 21% 24% 44% % of 4's 34% 36% 32% 34% % of 3's 28% 24% 26% 13% % of 2's 8% 6% 6% 2% % of 1's 4% 6% 4% 4% % of 9's 2% 6% 8% 3% Town Council 241 of 284 Meeting Date: January 4, 2010 Demographics For Classification purposes only: Surveys # M ale F em a l e 11 21 1 31 41 51 61 71 81 91 10 1 11 1 12 1 13 1 14 1 15 1 16 1 17 1 18 1 19 1 20 1 21 1 22 23 1 24 1 25 1 26 1 27 1 28 1 29 30 1 31 1 32 1 33 1 34 35 36 1 37 1 38 1 39 1 40 1 41 42 1 1 43 1 44 1 Demographics 51% 49%Male Female Town Council 242 of 284 Meeting Date: January 4, 2010 45 1 46 1 47 1 48 1 49 1 50 1 51 1 52 1 53 1 54 1 55 1 56 1 57 1 58 1 59 1 60 1 61 1 62 1 63 1 64 1 65 1 66 1 67 1 68 1 69 1 70 1 71 1 72 73 1 74 1 75 76 1 77 1 78 79 1 80 81 1 82 1 83 1 84 1 85 1 86 1 87 1 88 1 89 90 91 1 92 1 93 1 94 95 1 96 1 Town Council 243 of 284 Meeting Date: January 4, 2010 97 98 1 99 1 100 1 101 1 102 103 1 104 1 105 1 106 1 107 108 1 109 1 110 1 111 1 112 1 113 1 114 1 115 1 116 1 117 1 118 1 119 1 120 1 121 1 122 1 123 124 1 125 1 126 1 127 128 1 129 130 1 131 1 132 133 1 134 1 135 1 136 1 137 138 1 139 1 140 1 1 141 1 142 1 143 1 144 1 145 1 146 1 147 1 148 1 Town Council 244 of 284 Meeting Date: January 4, 2010 149 1 150 1 151 1 152 1 153 1 154 1 155 1 156 157 1 158 1 * 159 1 160 1 161 1 162 1 163 1 164 1 165 1 166 1 167 1 168 1 169 1 170 171 1 172 1 173 1 174 1 175 1 176 1 177 1 178 1 179 1 180 181 1 182 1 183 1 184 185 1 186 1 187 1 1 188 1 189 190 1 191 1 192 193 1 194 1 195 1 196 1 197 1 198 1 199 1 200 1 Town Council 245 of 284 Meeting Date: January 4, 2010 201 1 202 1 203 1 204 1 205 1 206 1 207 1 208 1 209 210 1 211 1 212 1 213 1 214 1 215 1 216 1 217 1 218 1 219 220 1 221 1 222 1 223 1 224 1 225 1 226 1 227 1 228 1 229 1 230 1 231 1 232 233 1 234 1 235 236 1 237 1 238 1 239 1 240 1 241 1 242 243 1 244 1 245 1 246 1 247 1 248 1 249 1 250 1 251 1 252 1 Town Council 246 of 284 Meeting Date: January 4, 2010 253 1 254 1 255 1 256 1 257 1 258 1 259 1 260 1 261 1 262 1 263 1 264 1 265 1 266 267 1 268 269 270 1 271 1 272 1 273 274 275 1 276 1 277 1 278 1 279 1 280 1 281 1 282 1 283 284 1 285 286 1 287 1 288 1 289 1 290 1 291 1 292 1 293 1 294 1 295 1 296 1 297 1 298 1 299 1 300 1 301 1 302 303 1 304 1 Town Council 247 of 284 Meeting Date: January 4, 2010 305 1 306 1 307 1 308 309 1 310 1 1 311 1 312 313 1 314 1 315 316 1 317 1 318 1 319 1 320 321 322 1 323 1 324 1 325 1 326 1 327 1 328 1 329 1 330 1 331 1 332 1 333 334 1 335 Total Surveys 150 144 Town Council 248 of 284 Meeting Date: January 4, 2010 Which of the following categories includes your current age? Surveys # 1 8 -29 y rs 3 0 -39 y rs 4 0 -49 y rs 5 0 -59 y rs 6 0 -69 y rs 7 0 + y r s 11 21 31 41 51 61 71 811 91 10 1 11 1 12 1 13 1 14 1 15 1 16 1 17 1 18 1 19 1 20 1 21 1 22 23 1 24 1 25 1 26 1 27 1 28 1 29 1 30 1 31 1 32 1 33 1 34 1 35 1 36 1 37 1 38 1 39 1 40 1 41 1 42 1 43 1 44 1 45 1 46 1 47 1 48 1 49 1 50 1 51 1 52 1 53 1 54 1 55 1 56 1 57 1 58 1 59 1 60 1 61 1 62 1 63 64 1 65 1 66 1 67 1 68 1 69 1 70 1 71 1 Current Age Categories 2%11% 19% 23%23% 22%% of 18-29 % of 30-39 % of 3's % of 2's % of 1's % of 9's Town Council 249 of 284 Meeting Date: January 4, 2010 72 1 73 1 74 1 75 1 76 1 77 1 78 1 79 1 80 1 81 1 82 1 83 1 84 1 85 1 86 1 87 1 88 1 89 1 90 1 91 1 92 1 93 1 94 1 95 1 96 1 97 1 98 1 99 1 100 1 101 1 102 1 103 1 104 1 105 1 106 1 107 108 1 109 1 110 1 111 1 112 1 113 1 114 1 115 1 116 1 117 1 118 1 119 1 120 1 121 1 122 1 123 1 124 1 125 1 126 1 127 1 128 1 129 1 130 1 131 1 132 133 1 134 1 135 1 136 1 137 138 1 139 1 140 1 1 141 1 142 1 143 1 144 1 145 1 146 1 147 1 148 1 149 1 150 1 Town Council 250 of 284 Meeting Date: January 4, 2010 151 1 152 1 153 1 154 1 155 1 156 1 157 1 158 1 159 1 160 1 161 1 162 1 163 1 164 1 165 1 166 1 167 1 168 1 169 1 170 1 171 1 172 1 173 1 174 1 175 1 176 1 177 1 178 1 179 1 180 1 181 1 182 1 183 1 184 1 185 1 186 1 187 1 188 1 189 1 190 1 191 1 192 193 1 194 1 195 1 196 1 197 1 198 1 199 1 200 1 201 1 202 1 203 1 204 1 205 1 206 1 207 1 208 1 209 1 210 1 211 1 212 1 213 1 214 1 215 1 216 1 217 1 218 1 219 1 220 1 221 1 222 1 223 1 224 1 225 1 226 1 227 1 228 1 229 1 Town Council 251 of 284 Meeting Date: January 4, 2010 230 1 231 1 232 1 233 1 234 235 1 236 1 237 1 238 1 239 1 240 1 241 1 242 1 243 1 244 1 245 1 246 1 247 1 248 1 249 1 250 1 251 1 252 1 253 1 254 1 255 1 256 1 257 1 258 1 259 1 260 1 261 1 262 1 263 1 264 1 265 1 266 1 267 1 268 1 269 1 270 1 271 1 272 1 273 274 1 275 1 276 1 277 1 278 1 279 1 280 1 281 1 282 283 1 284 1 285 1 286 1 287 1 288 1 289 1 290 1 291 1 292 1 293 1 294 1 295 1 296 1 297 1 298 1 299 1 300 1 301 1 302 1 303 1 304 1 305 1 306 1 307 1 308 1 Town Council 252 of 284 Meeting Date: January 4, 2010 309 1 310 1 311 1 312 1 313 1 314 1 315 316 1 317 1 318 1 319 1 320 1 321 1 322 1 323 1 324 1 325 1 326 1 327 1 328 1 329 1 330 1 331 1 332 1 333 1 334 1 335 1 Total Surveys 327 Total Surveys 7 35 61 74 78 72 % of 18-29 2% % of 30-39 11% % of 3's 19% % of 2's 23% % of 1's 24% % of 9's 22% Town Council 253 of 284 Meeting Date: January 4, 2010 How many people live in your household? Surveys # # in h o u s e ho l d # of C h i l d r e n u n d e r t he a g e o f 1 8 13 1 22 0 33 0 43 0 53 1 62 0 73 1 83 1 90 10 0 0 11 2 0 12 2 0 13 3 2 14 4 3 15 1 0 16 2 0 17 1 0 18 2 19 3 1 20 2 0 21 2 22 23 2 0 24 4 2 25 2 26 4 2 27 3 1 28 4 2 29 2 0 30 4 2 31 1 0 32 5 2 33 2 0 34 0 35 2 0 36 3 1 37 3 1 38 3 1 39 2 0 40 1 0 41 2 0 42 2 0 43 1 0 44 4 1 Town Council 254 of 284 Meeting Date: January 4, 2010 45 1 1 46 2 0 47 3 1 48 1 0 49 1 0 50 3 0 51 4 2 52 2 0 53 1 0 54 2 0 55 4 2 56 3 0 57 3 1 58 2 0 59 4 2 60 3 1 61 3 2 62 2 0 63 0 64 3 1 65 3 0 66 2 0 67 2 0 68 0 69 2 0 70 2 0 71 2 0 72 4 0 73 3 1 74 4 2 75 76 3 1 77 2 0 78 2 0 79 2 0 80 2 0 81 1 0 82 3 1 83 2 1 84 0 85 3 0 86 2 0 87 3 0 88 3 0 89 2 0 90 1 0 91 1 92 2 0 93 5 3 94 3 0 95 3 1 96 2 0 Town Council 255 of 284 Meeting Date: January 4, 2010 97 2 0 98 2 0 99 1 0 100 3 1 101 2 0 102 2 0 103 2 0 104 4 2 105 3 0 106 0 107 108 6 2 109 2 0 110 2 0 111 3 1 112 2 0 113 2 0 114 5 3 115 2 0 116 6 4 117 4 2 118 5 3 119 4 2 120 2 0 121 2 1 122 2 0 123 2 0 124 1 0 125 2 0 126 3 1 127 2 0 128 2 0 129 2 0 130 2 0 131 3 1 132 133 2 0 134 2 0 135 4 2 136 1 0 137 138 2 0 139 1 0 140 3 1 141 4 2 142 2 0 143 2 0 144 2 0 145 2 0 146 2 0 147 3 1 148 2 0 Town Council 256 of 284 Meeting Date: January 4, 2010 149 4 2 150 3 1 151 3 1 152 2 0 153 4 2 154 4 0 155 0 156 2 0 157 2 0 158 2 0 159 4 2 160 2 161 2 0 162 4 2 163 2 0 164 5 3 165 2 0 166 4 2 167 2 0 168 1 0 169 3 0 170 5 2 171 2 0 172 4 2 173 1 0 174 2 0 175 2 0 176 2 0 177 5 2 178 3 1 179 2 0 180 1 0 181 3 0 182 3 1 183 2 0 184 2 0 185 3 1 186 2 187 2 0 188 2 0 189 2 0 190 4 1 191 1 0 192 3 1 193 3 0 194 2 0 195 1 0 196 3 1 197 2 0 198 2 0 199 2 0 200 3 1 Town Council 257 of 284 Meeting Date: January 4, 2010 201 3 1 202 2 203 2 0 204 2 0 205 4 2 206 4 2 207 1 0 208 4 2 209 2 0 210 1 0 211 3 1 212 2 0 213 4 2 214 2 0 215 2 1 216 2 0 217 3 1 218 4 2 219 1 0 220 2 0 221 3 0 222 2 0 223 3 0 224 3 0 225 2 0 226 1 0 227 2 0 228 5 3 229 2 0 230 5 3 231 1 0 232 2 0 233 234 4 2 235 4 2 236 5 1 237 2 0 238 2 0 239 4 0 240 2 0 241 0 242 2 0 243 3 1 244 2 0 245 2 0 246 4 1 247 2 248 4 2 249 2 0 250 3 1 251 2 0 252 2 0 Town Council 258 of 284 Meeting Date: January 4, 2010 253 2 0 254 2 0 255 2 0 256 3 0 257 4 2 258 2 0 259 4 1 260 2 0 261 2 0 262 4 2 263 2 0 264 2 0 265 1 0 266 2 0 267 4 2 268 2 0 269 3 0 270 2 0 271 2 0 272 4 2 273 274 2 0 275 2 0 276 4 2 277 2 0 278 4 2 279 2 0 280 1 0 281 2 0 282 283 3 0 284 1 0 285 2 0 286 0 0 287 2 0 288 1 0 289 2 0 290 2 0 291 2 0 292 4 2 293 1 0 294 2 0 295 2 0 296 2 0 297 3 1 298 2 0 299 3 1 300 6 2 301 3 1 302 1 0 303 2 0 304 2 0 Town Council 259 of 284 Meeting Date: January 4, 2010 305 4 2 306 2 0 307 2 0 308 3 0 309 2 0 310 3 0 311 2 0 312 2 0 313 2 0 314 2 0 315 316 2 0 317 1 0 318 2 0 319 2 0 320 1 0 321 2 0 322 2 0 323 2 0 324 3 1 325 2 0 326 1 0 327 2 0 328 1 0 329 2 0 330 3 0 331 2 0 332 2 0 333 5 3 334 4 1 335 4 1 Town Council 260 of 284 Meeting Date: January 4, 2010 Please indicate thenumber of children under the age of 18. Surveys #Un de r 5 y e a r s o l d 1 1-1 4 Y e a rs o l d 6 -1 0 ye a rs o l d 1 5-1 7 y e ar s ol d 11 2 3 4 511 6 71 81 9 10 11 12 13 1 1 14 2 1 15 16 17 18 19 1 20 21 22 23 24 1 25 26 1 1 27 1 28 1 1 29 30 2 31 32 1 1 33 34 35 36 1 37 1 38 1 39 40 41 42 43 44 1 Town Council 261 of 284 Meeting Date: January 4, 2010 45 1 46 47 1 48 49 50 51 1 1 52 53 54 55 1 1 56 57 1 58 59 1 1 60 1 61 1 1 62 63 64 1 65 66 67 68 69 70 71 72 73 1 74 1 1 75 76 1 77 78 79 80 81 82 1 83 1 84 85 86 87 88 89 90 91 1 92 93 1 1 1 94 95 1 96 Town Council 262 of 284 Meeting Date: January 4, 2010 97 98 99 100 1 101 102 103 104 1 1 105 106 107 108 1 109 110 111 1 112 113 114 2 1 115 116 1 2 1 117 1 1 118 2 1 119 1 1 120 121 1 122 123 124 125 126 1 127 128 129 130 131 1 132 133 134 135 2 136 137 138 139 140 1 141 2 142 143 144 145 146 147 148 1 Town Council 263 of 284 Meeting Date: January 4, 2010 149 150 1 1 151 152 1 153 154 1 1 155 156 157 158 159 160 2 161 162 163 1 1 164 165 166 167 1 1 168 169 170 171 1 1 172 173 2 174 175 176 177 178 1 1 179 1 180 181 182 183 1 184 185 186 1 187 188 189 190 191 1 192 193 1 194 195 196 197 198 199 200 Town Council 264 of 284 Meeting Date: January 4, 2010 201 202 1 203 1 204 205 206 207 2 208 1 1 209 210 1 211 212 1 213 214 1 215 216 1 1 217 218 1 219 220 1 221 1 1 222 223 224 225 226 227 228 229 230 231 2 1 232 233 234 235 2 236 2 237 1 238 239 240 241 242 243 1 244 245 246 1 247 248 1 1 249 250 1 251 252 Town Council 265 of 284 Meeting Date: January 4, 2010 253 254 255 256 257 2 258 259 1 260 261 262 2 263 264 265 266 267 1 1 268 269 270 271 272 2 273 274 275 276 1 1 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 2 293 294 295 296 297 1 298 299 1 300 1 1 301 1 302 303 304 Town Council 266 of 284 Meeting Date: January 4, 2010 305 1 1 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 1 325 326 327 328 329 330 331 332 333 2 1 334 1 335 1 Total Surveys 43 44 42 24 Town Council 267 of 284 Meeting Date: January 4, 2010 Which of the following includes your total household income? Surveys # U n de r $7 5 ,0 0 0 $7 5,0 00 -$12 5 , 0 0 0 $1 26 ,00 0 -$1 4 9 ,00 0 $1 50 ,00 0 -$1 9 9 ,00 0 Ov e r $ 2 0 0 ,0 0 0 Pr e fe r no t to an s we r 11 2 1 31 41 51 61 71 81 9 10 1 11 1 12 1 13 1 14 1 15 1 16 1 17 1 18 1 19 1 20 1 21 1 22 23 1 24 1 25 26 1 27 1 28 1 29 1 30 1 31 1 32 1 33 1 34 1 35 1 36 1 37 1 38 1 39 1 40 1 41 42 43 1 44 1 45 1 46 1 47 1 48 1 49 1 50 1 51 1 52 1 53 1 54 55 1 56 1 57 1 58 1 59 1 60 1 61 62 1 63 1 64 1 65 1 66 1 67 68 1 69 1 70 1 71 1 Total Household Income 19% 34%14% 18% 11%4% % of Under 75,000 % 75,000-125,000 % 126,000- 149,000 % 150,000- 199,000 % over 200,000 % Prefer not Town Council 268 of 284 Meeting Date: January 4, 2010 72 1 73 74 1 75 1 76 1 77 1 78 1 79 1 80 1 81 82 1 83 1 84 1 85 1 86 1 87 1 88 1 89 1 90 1 91 92 1 93 1 94 1 95 1 96 97 98 1 99 1 100 1 101 1 102 1 103 1 104 1 105 1 106 1 107 108 1 109 1 110 111 1 112 1 113 114 1 115 116 117 1 118 119 1 120 1 121 1 122 1 123 124 1 125 1 126 1 127 128 1 129 1 130 1 131 1 132 133 134 135 1 136 1 137 138 139 1 140 1 141 142 1 143 1 144 1 145 1 146 1 147 148 1 149 1 150 Town Council 269 of 284 Meeting Date: January 4, 2010 151 1 152 153 154 1 155 1 156 1 157 158 1 159 160 1 161 1 162 163 164 1 165 166 167 1 168 1 169 170 1 171 172 173 1 174 1 175 1 176 1 177 178 179 1 180 181 1 182 183 1 184 1 185 186 187 188 189 1 190 1 191 192 1 193 1 194 1 195 1 196 197 1 198 1 199 200 201 1 202 203 1 204 1 205 1 206 1 207 1 208 1 209 1 210 1 211 1 212 1 213 214 1 215 1 216 217 1 218 1 219 220 1 221 1 222 1 223 1 224 1 225 226 1 227 228 1 229 Town Council 270 of 284 Meeting Date: January 4, 2010 230 1 231 1 232 1 233 1 234 1 235 236 237 238 1 239 1 240 1 241 1 242 243 244 1 245 1 246 247 1 248 1 249 1 250 251 1 252 253 1 254 255 1 256 1 257 1 258 259 260 261 1 262 263 1 264 1 265 266 1 267 268 1 269 1 270 1 271 272 273 1 274 275 1 276 1 277 1 278 1 279 1 280 1 281 282 283 284 285 1 286 287 1 288 1 289 290 1 291 292 1 293 1 294 1 295 1 296 1 297 1 298 299 1 300 1 301 302 303 304 1 305 306 1 307 1 308 1 Town Council 271 of 284 Meeting Date: January 4, 2010 309 310 1 311 312 1 313 314 1 315 316 317 1 318 319 1 320 1 321 322 1 323 1 324 1 325 1 326 327 328 1 329 1 330 1 331 1 332 1 333 1 334 1 335 1 Total Surveys 44 83 33 42 26 9 Total 237 % of Under 75,00 19% % 75,000-125,000 35% % 126,000-149,00 14% % 150,000-199,00 18% % over 200,000 11% % Prefer not 4% Town Council 272 of 284 Meeting Date: January 4, 2010 100 Municipal Drive Trophy Club, Texas 76262Trophy Club Entities Legislation Details (With Text) File #: Version:109-536-T Name: Status:Type:Agenda Item Regular Session File created:In control:12/14/2009 Town Council On agenda:Final action:1/4/2010 Title:Town Manager Emmons to provide a report regarding the finances and administrative activities of the Town as of the end of fiscal year 08-09 as required by subsection "f" of Town Charter Section 4.05 entitled "Powers and Duties" of Article IV entitled "Administrative Services"; discussion of same. Attachments:Town Manager's Message.pdf Copy of September 2009 Preliminary Balance Sheet.pdf Action ByDate Action ResultVer. Town Council 273 of 284 Meeting Date: January 4, 2010 109-536-T Version:File #: Title Town Manager Emmons to provide a report regarding the finances and administrative activities of the Town as of the end of fiscal year 08-09 as required by subsection "f" of Town Charter Section 4.05 entitled "Powers and Duties" of Article IV entitled "Administrative Services"; discussion of same. Body Section 4.05 (f) of the Town Charter provides that the Town Manager shall be required to: (f) Submit to the Town Council and make available to the public, by end of December, a complete report on the finances and administrative activities of the Town as of the end of each fiscal year, including outcomes and performance related to that fiscal year's goals and provide Cost of Service delivery comparisons for a representative sample of North Texas towns. The report is presented in three sections. This report is presented in three sections. Section 1, “Measurables”, will highlight the Towns accomplishments during fiscal year 2008/09. Section 2, “Comparative Analysis”, will provide a look at our budget using a regional perspective. And, Section 3, “Financial Data”, will present various financial reports such as the unaudited year end budget report, the year end balance sheet, and the year end variance report. Town Council 274 of 284 Meeting Date: January 4, 2010 TOWN OF TROPHY CLUB, TEXAS Annual Program of Services TOWN OF TROPHY CLUB 100 Municipal Drive Trophy Club, Texas 76262 (682) 831-4600 Main (817) 491-9312 Fax December 31, 2009 Dear Mayor and Town Council Members: In accordance with the Trophy Club Town Charter Section 4.05 (f), presented is a year end report of financial and administrative activities for the fiscal year beginning October 1, 2008 and ending September 30, 2009. This report will also provide a regional comparative analysis of the costs associated with the delivery of governmental services to the residents of Trophy Club. This report is presented in three sections. Section 1, “Measurables”, will highlight the Towns accomplishments during fiscal year 2008/09. Section 2, “Comparative Analysis”, will provide a look at our budget using a regional perspective. And, Section 3, “Financial Data”, will present various financial reports such as the unaudited year end budget report, the year end balance sheet, and the year end variance report. The FY2008-09 Annual Budget, presented in financial terms, is the plan for accomplishment of municipal objectives during the fiscal year. One major area of emphasis in the FY08-09 Budget was the creation and enhancement of our performance measurement system. The Town had utilized performance measures in the past, but had not adequately reported or tracked the measures. Performance measures provide valuable information regarding demand for service, workload, efficiency, and effectiveness for each department. The Town staff made an enormous effort to overhaul our performance measurement system and begin to build quality departmental measures. While this report compares the services offered by the Town of Trophy Club with those of other North Texas Communities, it must be noted that each community is unique and exact comparative analysis may not be able to be achieved. Several cities that were contacted could not provide the data that was requested and others provided only partial data. This report attempts to utilize the information available to best compare our performance with that our neighbors. As this report will show, the Town of Trophy Club has successfully accomplished the following major objectives:  Provide excellent governmental services with exceptional service  Remain fiscally sound  Work within the established budgetary guidelines  Effectively allocate resources to meet stakeholder needs The primary goal of the Town of Trophy Club is to provide the best service for our citizenry, while continuing conservative fiscal practices. We continue our commitment to the Town Council and citizens to provide our best efforts to ensure that the needs of our community are met and exceeded. Respectively Submitted, Brandon Emmons Town Manager “a great place to call home” Town Council 275 of 284 Meeting Date: January 4, 2010 Preliminary* Balance @ 9/30/2009 ASSETS ASSETS CASH ON HAND 600$ CASH IN BANK 188,072 INVESTMENTS 1,644,833 RESTRICTED ASSETS: CASH IN BANK 116,252 INVESTMENTS 141,166 PREPAID EXPENSES 54,647 AD-VALOREM PROPERTY TAXES RECEIVABLE 38,121 FRANCHISE FEES RECEIVABLE 301,350 SALES TAXES RECEIVABLE 113,400 EMS ACCOUNTS RECEIVABLE (NET OF ALLOWANCE)38,269 OTHER ACCOUNTS RECEIVABLE 175,102 TOTAL ASSETS 2,811,812$ LIABILITIES AND FUND BALANCE LIABILITIES DEFERRED REVENUE - AD VALOREM PROPERTY TAXES 38,121$ DEFERRED REVENUE - FRANCHISE FEES 301,350 DEFERRED REVENUE - EMS FEES 38,269 OTHER DEFERRED REVENUES 14,972 EROSION CONTROL DEPOSITS 66,900 ACCOUNTS PAYABLE 252,930 PAYROLL PAYABLE 139,880 33,330 OTHER LIABILITIES 21,557 TOTAL LIABILITIES 907,309 FUND BALANCE RESERVED FOR ENCUMBRANCES 97,356 DESIGNATED IN-LEIU OF PARK LAND DEDICATION 2,321 DESIGNATED FOR BEAUTIFICATION 7,852 DESIGNATED FOR FUTURE ASSET REPLACEMENT 7,507 DESIGNATED FOR ROAD REPAIR - GAS WELLS 68,524 DESIGNATED PID CONTRIBUTION 138,700 UNDESIGNATED FUND BALANCE 1,582,243 TOTAL FUND BALANCE 1,904,503 TOTAL LIABILITIES AND FUND BALANCE 2,811,812$ * Preliminary balances do not include all year end closing and audit entries. TOWN OF TROHY CLUB GENERAL FUND PRELIMINARY BALANCE SHEET SEPTEMBER 30, 2009 Town Council 276 of 284 Meeting Date: January 4, 2010 Preliminary* Variance Percent Budget Actual Budget/Actual of Budget REVENUES PROPERTY TAXES 2,906,055$ 2,978,276$ 72,221$ 102.5% SALES TAX 627,858 574,779 (53,079) 91.5% FRANCHISE FEES 538,092 532,996 (5,096) 99.1% BUILDING PERMITS 840,000 543,470 (296,530) 64.7% DEVELOPER FEES 116,500 184,134 67,634 158.1% TRASH & DRAINAGE 437,090 449,106 12,016 102.7% EMS & MUNICIPAL COURT 266,093 285,477 19,384 107.3% TRANSFERS & OTHER REVENUE 330,421 303,910 (26,511) 92.0% RECREATION PROGRAMS 166,516 117,049 (49,467) 70.3% TOTAL REVENUE 6,228,625 5,969,197 (259,428) 95.8% EXPENDITURES MANAGER'S OFFICE 547,495 474,657 (72,838) 86.7% POLICE 1,411,784 1,307,445 (104,339) 92.6% EMS 666,019 609,173 (56,846) 91.5% STREETS 791,450 791,303 (147) 100.0% PARKS 777,309 713,871 (63,438) 91.8% RECREATION 455,987 409,846 (46,141) 89.9% PLANNING & ZONING 141,188 99,883 (41,305) 70.7% COMMUNITY DEVELOPMENT 493,906 492,977 (929) 99.8% COURT 76,463 61,035 (15,428) 79.8% LEGAL 256,589 246,298 (10,291) 96.0% FINANCE 256,231 236,211 (20,020) 92.2% INFORMATION SYSTEMS 213,707 196,431 (17,276) 91.9% HUMAN RESOURCES 39,219 38,716 (503) 98.7% FACILITIES MANAGEMENT 101,705 84,098 (17,607) 82.7% TOTAL EXPENDITURES 6,229,052 5,761,944 (467,108) 92.5% EXCESS/(DEFICIT)(427)$ 207,253$ * Preliminary balances do not include all year end closing and audit entries. TOWN OF TROHY CLUB Preliminary Revenues and Expenditures* GENERAL FUND FISCAL YEAR 2008-2009 Town Council 277 of 284 Meeting Date: January 4, 2010 100 Municipal Drive Trophy Club, Texas 76262Trophy Club Entities Legislation Details (With Text) File #: Version:109-541-T Name: Status:Type:Agenda Item Regular Session File created:In control:12/16/2009 Town Council On agenda:Final action:1/4/2010 Title:Items for future Agendas. Attachments:Items for Future Agendas.pdf Action ByDate Action ResultVer. Town Council 278 of 284 Meeting Date: January 4, 2010 109-541-T Version:File #: Title Items for future Agendas. Town Council 279 of 284 Meeting Date: January 4, 2010 Items for Future Agendas. 1. Consider and receive input for regarding options to improve the upkeep of rental property, with or without creating a Building Standard Commission. (Edstrom - 4/21/08) 2. Item to receive a report from Town Manager Emmons regarding an update on the Comprehensive Land Plan. (Edstrom - 10/20/08 & Strother 10/19/09) 3. Consider and take appropriate action regarding a Library Focus Group or other plan for exploring options and compiling data for a future library. (Wilson) 4. Consider and take appropriate action regarding culvert issues on Skyline Park. (Wilson added on 4/6/09) 5. Item to receive a report from Town Manager Emmons regarding option to alleviate the congestion of games/practices on the baseball and the parking issues. (Wilson added May 6, 2009) 6. Consider and take appropriate action regarding future EMS negotiations. (Wilson added on August 17, 2009) 7. Item to discuss the concept for term limits for Committees. (White added on 11/2/09) 8. Consider and take appropriate action regarding an Ordinance amending Article IV entitled "Peddlers and Solicitors,” in its entirety, of Chapter 10, entitled "Public Safety", of the Code of Ordinances of the Town of Trophy Club, prescribing handbill regulations to the Ordinance.. 9. Consider and take appropriate action regarding the issuance of debt as it relates to the Park Bond Election. (Wilson 12/7/09) 10. Consider and take appropriate action regarding the creation of a Citizen’s Financial Budget Board. (Rose 12/7/09) Town Council 280 of 284 Meeting Date: January 4, 2010 100 Municipal Drive Trophy Club, Texas 76262Trophy Club Entities Legislation Details (With Text) File #: Version:109-540-T Name: Status:Type:Agenda Item Regular Session File created:In control:12/14/2009 Town Council On agenda:Final action:1/4/2010 Title:Receive a progress report from Council Member Wilson regarding the December 15, 2009 TCMUD1 Meeting; discussion of same. Attachments: Action ByDate Action ResultVer. Town Council 281 of 284 Meeting Date: January 4, 2010 109-540-T Version:File #: Title Receive a progress report from Council Member Wilson regarding the December 15, 2009 TCMUD1 Meeting; discussion of same. Body 1. MUD Board discussion regarding a joint workshop with Council. 2. SEMO discussion re: joint employees. Direct request to Council for discussion/commitment regarding surplus employee issue resolution. 3. Discussion of ethics complaint. Town Council 282 of 284 Meeting Date: January 4, 2010 100 Municipal Drive Trophy Club, Texas 76262Trophy Club Entities Legislation Details (With Text) File #: Version:109-539-T Name: Status:Type:Agenda Item Regular Session File created:In control:12/14/2009 Town Council On agenda:Final action:1/4/2010 Title:Mayor and Council Update regarding training opportunities, educational sessions, and regional meetings. Attachments: Action ByDate Action ResultVer. Town Council 283 of 284 Meeting Date: January 4, 2010 109-539-T Version:File #: Title Mayor and Council Update regarding training opportunities, educational sessions, and regional meetings. Body Mayor White and Council to provide a brief update on their attendance at the following meetings and events: Retirement reception for Bill Walker G-610 Class Byron Nelson High School Community Luncheon Denton Precinct 4 Meeting Town Council 284 of 284 Meeting Date: January 4, 2010