Agenda Packet TC 07/18/2009 - Budget WorkshopTown Council
Trophy Club Entities
Meeting Agenda
100 Municipal Drive
Trophy Club, TX 76262
Svore Municipal Building Boardroom9:00 AMSaturday, July 18, 2009
Call to order and announce a quorum.
1.09-229-T Opening comments by the Town Manager.
2.09-230-T Budget Workshop Session:
a. Vision and Mission Discussion: (9:00 a.m. - 10:15 a.m.)
- Charter Provisions
- Priority Questionnaire
- Programming Needs/Wants
- Performance Measures
b. Break (10:15 a.m. - 10:25 a.m.)
c. Regional Comparison of Service Delivery (10:25 a.m. - 10:45 a.m.)
- Per Capita Programming Costs
- Per Capita Staffing Comparisons
d. Capital Improvement Program (10:45 a.m. - 11:30 a.m.)
- Initial Investments
- Operations & Maintenance
e. Working Lunch (11:30 a.m. - 11:45 a.m.)
- Buffet Line
f. Revenues (11:45 a.m. - 12:30 p.m.)
- Projections
- Assumptions
- Taxes
g. Program Expenses (12:30 p.m. - 1:00 p.m.)
July 18 2009 Budget Workshop Agenda Information.pdfAttachments:
Adjourn (1:00 p.m.)
* The Town Council may convene into executive session to discuss posted items as
allowed by the Texas Open Meeting Act, LGC.551.071
Town Council Page 1 of 72 Meeting Date: July 18, 2009
July 18, 2009Town Council Meeting Agenda
CERTIFICATION
I certify that the above notice was posted on the front window of the Svore Municipal
Building, 100 Municipal Drive, Trophy Club, Texas, on Friday, July 10, 2009 at 11:00
p.m. in accordance with Chapter 551, Texas Government Code.
___________________________________
Shannon DePrater
Deputy Town Secretary / RMO
If you plan to attend this public meeting and have a disability that requires special
needs, please contact the Town Secretary’s Office at 682-831-4600, 48 hours in
advance and reasonable accommodations will be made to assist you.
I certify that the attached notice and agenda of items to be considered by this Board
was removed by me from the front window of the Svore Municipal Building, 100
Municipal Drive, Trophy Club, Texas, on the __________ day of
______________________, 2009
________________________________, Title: ___________________________
Town Council Page 2 of 72 Meeting Date: July 18, 2009
100 Municipal Drive
Trophy Club, TX 76262Trophy Club Entities
Legislation Details (With Text)
File #: Version:109-229-T Name:
Status:Type:Agenda Item Regular Session
File created:In control:7/10/2009 Town Council
On agenda:Final action:7/18/2009
Title:Opening comments by the Town Manager.
Attachments:
Action ByDate Action ResultVer.
Town Council Page 3 of 72 Meeting Date: July 18, 2009
109-229-T Version:File #:
Title
Opening comments by the Town Manager.
Town Council Page 4 of 72 Meeting Date: July 18, 2009
100 Municipal Drive
Trophy Club, TX 76262Trophy Club Entities
Legislation Details (With Text)
File #: Version:109-230-T Name:
Status:Type:Agenda Item Regular Session
File created:In control:7/10/2009 Town Council
On agenda:Final action:7/18/2009
Title:Budget Workshop Session:
a. Vision and Mission Discussion: (9:00 a.m. - 10:15 a.m.)
- Charter Provisions
- Priority Questionnaire
- Programming Needs/Wants
- Performance Measures
b. Break (10:15 a.m. - 10:25 a.m.)
c. Regional Comparison of Service Delivery (10:25 a.m. - 10:45 a.m.)
- Per Capita Programming Costs
- Per Capita Staffing Comparisons
d. Capital Improvement Program (10:45 a.m. - 11:30 a.m.)
- Initial Investments
- Operations & Maintenance
e. Working Lunch (11:30 a.m. - 11:45 a.m.)
- Buffet Line
f. Revenues (11:45 a.m. - 12:30 p.m.)
- Projections
- Assumptions
- Taxes
g. Program Expenses (12:30 p.m. - 1:00 p.m.)
Attachments:July 18 2009 Budget Workshop Agenda Information.pdf
Action ByDate Action ResultVer.
Town Council Page 5 of 72 Meeting Date: July 18, 2009
109-230-T Version:File #:
Title
Budget Workshop Session:
a. Vision and Mission Discussion: (9:00 a.m. - 10:15 a.m.)
- Charter Provisions
- Priority Questionnaire
- Programming Needs/Wants
- Performance Measures
b. Break (10:15 a.m. - 10:25 a.m.)
c. Regional Comparison of Service Delivery (10:25 a.m. - 10:45 a.m.)
- Per Capita Programming Costs
- Per Capita Staffing Comparisons
d. Capital Improvement Program (10:45 a.m. - 11:30 a.m.)
- Initial Investments
- Operations & Maintenance
e. Working Lunch (11:30 a.m. - 11:45 a.m.)
- Buffet Line
f. Revenues (11:45 a.m. - 12:30 p.m.)
- Projections
- Assumptions
- Taxes
g. Program Expenses (12:30 p.m. - 1:00 p.m.)
Town Council Page 6 of 72 Meeting Date: July 18, 2009
Town of Trophy Club
Budget Workshop
July 18, 2009
Vision and Mission Discussion: (9:00‐10:15)
• Charter Provisions
• Priority Questionnaire
• Programming Needs/Wants
• Performance Measures
Break (10:15‐10:25)
Regional Comparison of Service Delivery (10:25‐10:45)
• Per Capita Programming Costs
• Per Capita Staffing Comparisons
Capital Improvement Program (10:45‐11:30)
• Initial Investments
• Operations & Maintenance
Working Lunch (11:30‐11:45)
• Buffet Line
Revenues (11:45‐12:30)
• Projections
• Assumptions
• Taxes
Program Expenses (12:30‐1:00)
Adjourn (1:00)
Town Council Page 7 of 72 Meeting Date: July 18, 2009
Town of Trophy Club
Budget Workshop
July 18, 2009
Vision and Mission
Charter Provisions
The Home Rule Charter established the Town of Trophy Club as a Council‐Manager
form of government. The provisions of the Charter define the powers and
responsibility of the Town Council, as well as, the authority and duties of the Town
Manager. The expectation of the Citizens that the municipal government provide for
the welfare and progress of the Town is set out in the preamble.
The Charter was amended in May 2009. Several amendments focused on strategic
planning and further defined the planning process and specific roles of the Town
Council and Town Manager.
In relation to policy determination and strategic planning, the Council’s
responsibilities include:
• Section 3.08 (d) of the Charter specifies that the Council “Develop long term
goals for the Town and strategies to implement goals”.
• Section 9.05 (a) states that “The Council shall provide to the Town Manager
goals for the next fiscal period, by the end of January of the current fiscal
year.”
The Town Manager’s responsibilities for strategic planning and implementation of
policies were also expanded. Section 4.05 of the Charter states that the Manager
must:
• “Keep the Town Council fully advised as to the financial condition and future
needs of the Town”
• “Assist the Council in developing goals and strategies for the next fiscal
period”
• “Assist the Council to develop long term goals for the Town and develop
strategies to implement those goals”
Town Council Page 8 of 72 Meeting Date: July 18, 2009
• “Prepare and submit the annual budget and capital program to the Town
Council, and implement the final budget approved by Council to achieve the
goals of the Town”
• “Submit to the Town Council and make available to the public, by the end of
December, a complete report on the finances and administrative activities of
the Town as of the end of each fiscal year, including outcomes and
performance related to that fiscal year’s goals and provide Cost of Service
delivery comparisons for a representative sample of North Texas towns”
All strategic planning begins with the creation of the Vision of the end product
desired. The second of Stephen Covey’s 7 Habits of Highly Effective People is to
“Begin with the end in mind”. As stated in the preamble to the Town Charter, the
citizens expect that the government will provide for the welfare and progress of the
Town. Paramount to the identification of the desired end product is the
incorporation of the community’s thoughts and wishes. One of the most common
avenues to gather the community’s desires is the use of a Public Opinion Survey. This
process is widely considered the most effective tool in assuring the broadest
coverage of residents and providing the highest level of accuracy.
As we transition to the new strategic planning timeline established in the May
Charter revisions, attached you will find calendars to assist us in identifying meeting
dates.
Priority Questionnaire
At the June 22, 2009 meeting, Council members were provided a “Council Priorities
Questionnaire” and asked to rate their priorities and preferences related to the effort
level of the Town’s many service areas. Attached are the results of Council’s
responses sorted both by service effort and priority.
Programming Needs/Wants
During every budget process, the Town Manager asks each member of the
Management Team to determine the needs of their respective departments in
providing services to the community. Each Manager is expected to work with the
members of their respective departments, as well as, employees and managers of
other divisions in the identification of operational issues and needs. These items are
then quantified, documented, and provided to the Management Team for discussion
and analysis. During this process, opportunities for combining efforts, and/or sharing
resources are discussed and evaluated.
Attached is a listing of needs/issues identified during that process.
Town Council Page 9 of 72 Meeting Date: July 18, 2009
Performance Measures
Once the Vision is created, strategic goals are set and strategies to implement the
goals are established. In order to evaluate the organization’s progress toward the
achievement of long term goals, a performance monitoring and measurement
program may be used.
One example of such a program is the “Managing for Results” system developed by
the City of Austin. While the initial effort began in 1992, the City hired a consultant to
assist in outlining a pilot program in 1998‐1999. The program expanded and
processes were created to track and report measures and results. In 2005, the
thirteen year effort was considered mature and chronicled in the attached Managing
for Results Business Planning Guide.
Austin’s current program includes a staff of planners and analysts in each department
that gather, analyze and report measures. Budget Department analysts are assigned
as liaisons to each department. The 25 member Budget Department staff includes
five programmers and database administrators that support the technical
requirements for the reporting system. They also employ an Economist to assist in
business planning.
Austin’s is an impressive program which has taken many years to develop.
Fortunately, their investment in program infrastructure and human capital was done
during an extended period of tremendous financial growth.
The Town of Trophy Club’s Management Team began the process of identifying and
tracking Workload and Productivity Measures in the spring of 2008. Those measures
were published in the budget document and a copy of the budget pages with the
measures for each department is attached. While we realize that Trophy Club will not
be able to invest at a level similar to that of Austin, the development of our
performance measurement program has already begun.
Town Council Page 10 of 72 Meeting Date: July 18, 2009
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SECTION A Priority of
Response
1 - 5
(1=low; 5=high)
Service Area AVERAGE AVERAGE
1 Community Services 3.3 4.8
2 Eco. Dev. - Town Marketing Efforts (Brand Image, Retail)3.8 4.8
3 Recycling Efforts 3.3 4.3
4 Police Patrol 3.4 4.3
5 Long Range Comprehensive Planning 3.9 4.3
6 Development Review Process 3.3 4.0
7 Code Enforcement - High Weeds/Debris Violations 3.5 4.0
8 Building Inspection 3.2 4.0
9 New Parks/Park Expansion 3.3 4.0
10 Park Maintenance (Athletic Fields, Medians, Mowing)3.5 4.0
11 Bicycle/Hiking Trail Development 3.3 4.0
12 Greenbelt System Planning/Development 3.7 4.0
13 Employee Pay Plan/Benefits 2.8 4.0
14 Eco. Dev. - Business Retention 3.8 4.0
15 Town Beautification (Parks, Facilities, Medians)3.3 3.8
16 New Athletic Fields 3.3 3.8
17 Youth Recreation Programs 3.5 3.8
18 Senior Citizen Programs 4.4 3.7
19 Personnel Recruitment 3.2 3.7
20 Employee Training/Development 3.0 3.7
21 Workforce Diversity 2.6 3.7
22 Storm Drainage Planning 3.8 3.5
23 Code Enforcement - Sign Violations 3.3 3.5
24 Emergency Preparedness (Management)3.5 3.4
25 Criminal Investigation 3.0 3.3
26 Street Maintenance/Repair 3.2 3.3
27 Storm Drain Inspection / Repair 3.3 3.3
28 Recreation Programs 3.2 3.3
29 Library Programs 3.4 3.3
30 Traffic Enforcement 3.0 3.0
31 Emergency Medical (Ambulance)3.0 3.0
32 Animal Control 3.0 3.0
33 Storm Drainage Improvements 3.8 3.0
34 Street Sweeping 3.0 3.0
35 Code Enforcement - Swimming Pools & Pool Discharge 3.3 3.0
36 New Athletic Programs 3.6 3.0
37 Eco. Dev. - Incentives for Development 3.7 3.0
38 Drug Abuse/Enforcement Programs 3.0 2.8
39 School Resource Officers 3.0 2.8
40 Municipal Court 3.0 2.8
41 Street Construction/Rebuilding 3.0 2.8
42 Environmental Health (Inspections, etc.)3.0 2.5
43 Solid Waste Collection 3.0 2.5
44 Litter Programs 3.0 2.3
TOWN COUNCIL PRIORITY QUESTIONNAIRE
2009-10 BUDGET
Sorted by Priority Ranking
Town Council Page 14 of 72 Meeting Date: July 18, 2009
SECTION A Priority of
Response
1 - 5
(1=low; 5=high)
Service Area AVERAGE AVERAGE
Senior Citizen Programs 4.4 3.7
Long Range Comprehensive Planning 3.9 4.3
Storm Drainage Planning 3.8 3.5
Storm Drainage Improvements 3.8 3.0
Eco. Dev. - Town Marketing Efforts (Brand Image, Retail)3.8 4.8
Eco. Dev. - Business Retention 3.8 4.0
Greenbelt System Planning/Development 3.7 4.0
Eco. Dev. - Incentives for Development 3.7 3.0
New Athletic Programs 3.6 3.0
Emergency Preparedness (Management)3.5 3.4
Code Enforcement - High Weeds/Debris Violations 3.5 4.0
Park Maintenance (Athletic Fields, Medians, Mowing)3.5 4.0
Youth Recreation Programs 3.5 3.8
Police Patrol 3.4 4.3
Library Programs 3.4 3.3
Community Services 3.3 4.8
Storm Drain Inspection / Repair 3.3 3.3
Recycling Efforts 3.3 4.3
Development Review Process 3.3 4.0
Town Beautification (Parks, Facilities, Medians)3.3 3.8
Code Enforcement - Sign Violations 3.3 3.5
Code Enforcement - Swimming Pools & Pool Discharge 3.3 3.0
New Parks/Park Expansion 3.3 4.0
New Athletic Fields 3.3 3.8
Bicycle/Hiking Trail Development 3.3 4.0
Recreation Programs 3.2 3.3
Personnel Recruitment 3.2 3.7
Street Maintenance/Repair 3.2 3.3
Building Inspection 3.2 4.0
Traffic Enforcement 3.0 3.0
Criminal Investigation 3.0 3.3
Drug Abuse/Enforcement Programs 3.0 2.8
Emergency Medical (Ambulance)3.0 3.0
School Resource Officers 3.0 2.8
Environmental Health (Inspections, etc.)3.0 2.5
Animal Control 3.0 3.0
Municipal Court 3.0 2.8
Street Construction/Rebuilding 3.0 2.8
Street Sweeping 3.0 3.0
Solid Waste Collection 3.0 2.5
Litter Programs 3.0 2.3
Employee Training/Development 3.0 3.7
Employee Pay Plan/Benefits 2.8 4.0
Workforce Diversity 2.6 3.7
TOWN COUNCIL PRIORITY QUESTIONNAIRE
2009-10 BUDGET
Sorted by Service Effort
Town Council Page 15 of 72 Meeting Date: July 18, 2009
Council Priority Questionnaire
2009-2010 Budget
SECTION C - Policy Issues
Evaluate joint recreational development with Roanoke.
Police patrols must be stepped up via an elimination of radar-running idling
and parking. With only two patrol cars, the public often questions who is
“watching” the streets if one of our 2 cars (50% of the patrol) is sitting in a
median, alongside a curb, etc.
Commercial Development Plan
Storm Draining/Planning needs to be assessed and the sufficient funds
gradually put away into a reserve account in order to rectify/aid in our town-
wide drainage problems (much like that of the streets maintenance program).
Development of Comprehensive Master Plan, including resident survey.
Going Green Programs—initiate new effort.
Library Programs—get process underway to do joint use with Byron Nelson.
Internal Community Service Programs—initiate new effort.
Concentrate on no-cost/low-cost ways to enhance community feel/activities.
Environmental Health—need better understand of what we do currently. And,
does it meet standard practices?
Fully implement program and performance budgeting. Adopt a proven
model—Austin.
Evaluate delivery of services for legal services—conceptual/ cost/ individual/
firm.
Work with MUD on Phased Unification Plan.
Would like to see consideration of Volunteer Management—part-time position
including training in the effective use of volunteers.
Need ethics commission established.
Remove gender/race identification questions from employment applications.
Town Council Page 16 of 72 Meeting Date: July 18, 2009
Add new community services that are low/no cost such as recent CHL
classes.
Increase communication.
We need to reevaluate the many levels of levels of upper management (i.e.
Town Mgr., Asst. Town Mgr., Directors, Managers, etc.) that we have in place
by department. Salaries are becoming top heavy in comparison to the
numbers of employees managed by department. Citizens need their tax-
supported service departments to run efficiently; there appears to be an
inordinate amount of supervision/management for job performance. Good,
efficient employees do not excessive amounts of supervision.
Recreation Programs; Youth Recreation Programs; New Athletic Programs—
increase current effort as new fields and facilities come on board.
Educate public about benefits/ease of recycling (encourage folks to use the
services that we’re already paying for).
Code Enforcement- Sign Violations—would like to see ordinances up.
Enhance non-athletic park space (i.e. Green belts) to encourage more-
outdoor-oriented (healthy) lifestyle.
Ramp up economic development efforts.
Recreational needs are below-par. The pool isn’t performing within top levels.
We have too few fields for the ever-growing numbers of children needing the
facilities. There isn’t sufficient parking areas and/or systems for the
practice/game days. We need to begin thinking proactively, versus reactively,
with regards to these needs. The same holds for our long-asked-for library
services. Either we need to look into bond funding or reach out to Roanoke
for a buy-in program with their library.
Legal services—a review of what we have today from a resource/cost
perspective. Is this the most efficient and cost effective?
Recycling Efforts—review of tonnage and what the program costs.
Litter Programs—“Operation Clean Sweep”—encourage residents to sweep
in front of their homes like we did in “the old days” to keep things out of the
sewer system.
Park Maintenance—improve the weekend visibility and clean up.
Town Council Page 17 of 72 Meeting Date: July 18, 2009
3
A large number of complaints are generated by a feeling of lack of service by
employees (i.e. “Not my job, not my department,” perceived absence within
the office, lack of smiles/cordiality, willingness to provide the extra mile
without being asked). I’d like to see an office-wide rededication and incentive
program for Superior Customer Service. Such a program would be low-cost,
yet yield high result dividends via customer/resident satisfaction and
employee morale.
Master Drainage Plan.
Town Council Page 18 of 72 Meeting Date: July 18, 2009
Town of Trophy Club
Supplemental Budget Requests/ Unmet Needs
Position s Funding
Manager’s Office
• Public Opinion Survey $ 15,000
Finance
• Professional Outside Services-CAFR 7,500
• INCODE Software 23,000
Information Systems
• Audio/Video UPS 1,150
• MCCi Document Management—Laserfiche 15,325
• Storage Area Network (SAN) 18,000
• Disaster Recovery Parts Kit 3,310
• Attendance Enterprise Additional Users 750
• Integrated Software System 1,500
Police
• Personnel—4 Officers (grant requested) 4 270,000
• Uniforms/equipment if Grant Officers Approved 11,200
• Personnel—1 Patrol Supervisor 1 81,277
• Police Records Management Software 36,900
• Animal Control Officer 1 49,700
• Patrol Vehicle Equipment/Installation 10,800
• TASERS 20,000
• Issued Firearms 12,000
• Animal Control Vehicle (if position approved) 8,000
• High School SRO Equipment (grant requested) 1 3,000
Community Development
• Contract Inspection Services 20,000
• Comprehensive Land Use Plan Update 75,000
Fire/EMS
• Firefighter/Paramedic 1 32,821
• Brush Truck Remount 45,000
• Air-packs 18,000
• Ambulance Remount 103,000
Streets/Storm Sewer
• Drainage Study 125,000
• Flatbed Dump Truck 48,000
• 1 Ton truck w/ utility box and ladder rack 28,000
• Backhoe 44,000
Parks & Recreation
• Replacement Equipment 38,300
Other
• 2 % Merit Increase 65,000
______ _________
Total 5 $1 ,230,533
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TOWN OF TROPHY CLUB, TEXAS
Annual Program of Services
“a great place to call home”
GENERAL FUND:
EMERGENCY MEDICAL SERVICES (103-025)
Mission
To provide quality service to the citizens of Trophy Club by providing timely and efficient response to fire,
medical, rescue, and calls for public service.
Departmental Goal
The Emergency Medical & Fire-Rescue Services Department is committed to providing the highest level of
emergency service through public and community education, emergency response and enforcement. By
utilizing dedicated and highly trained personnel, the department can more efficiently protect the lives, property
and welfare of an urban community.
Fiscal Year 2007- 2008 Accomplishments
• Provided specialized Emergency Medical Services (EMS) training which enhanced pre-hospital patient care
by completing Advance Cardiac Life Support (ACLS), Basic Trauma Life Support (BTLS), and Pediatric
Advanced Life Support (PALS).
• Provided Cardiopulmonary Resuscitation (CPR) and Hazardous Materials (HazMat) awareness training to
Police Services, Public Works and Town staff.
• Provided specialized EMS training for EZ I/O per Medical Control.
• Provided specialized training for wireless data transmission per Medical Control.
• Took delivery of 2008 American Emergency Vehicles (AEV) / C-4500 Ambulance.
• Assisted in CPR training of over 4,000 Student Councils of America conference attendees.
Fiscal Year 2008- 2009 Departmental Objectives
• Increase public education programs for schools, corporations, and civic groups consistent with community
demand.
• Continue to provide specialized training for wireless data transmission per Medical Control.
• Complete EMS education to further enhance pre-hospital patient care with Medical Advanced Life Support
(MALS) training.
• Participate in Trophy Club’s 1st annual Citizen Fire Academy by providing CPR and First Aid training.
Workload Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• EMS alarms responded to N/A N/A N/A 410
• Medical transports completed N/A N/A N/A 300
• Continuing education training hours
(total employees)
N/A N/A N/A 675
Productivity Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Third party collection rate N/A N/A N/A 65%
• Response time to EMS alarms in less than six
minutes
N/A N/A N/A 90%
Staff 2006-07 2007-08 2007-08 2008-09
• FTE N/A N/A N/A 6.37
Town Council Page 38 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB, TEXAS
Annual Program of Services
“a great place to call home”
GENERAL FUND
MANAGER’S OFFICE (103-027)
Mission
The mission of the Town Manager’s Office is to improve citizen awareness, understanding and participation in
Town programs, services, and issues, as well as promote a positive public image of the organization; provide
quality print, media, video and communication support to all Town departments; assist Town Council with
information dissemination and media relations: and facilitate and improve communications to help create an
informed employee work base; oversee a records management program for the Town that provides for the
identification, maintenance, retention, security, electronic storage, disposition, and preservation of the Town
records, including Public information requests; administer Town Elections ensuring a fair and just election
process; attest contracts, assessment certification, and other legal instruments when executed by the authorized
officers of the Town of Trophy Club; and perform such other duties as may be required of the Town Secretary by
the Town Charter, the Town Council, or state law.
Departmental Goal
The Manager’s Office Department facilitates the success of the Town through customer service, communication,
coordination and collaboration, and fiscal integrity. The Manager’s Office staff combines the efficient and
effective use of knowledge and problem solving to administer policy in a manner that is both reliable and
accurate. The Manager’s Office provides customer service through anticipating customer expectations;
leadership and direction to the organization; municipal and special elections; maintenance of official records;
responses to requests for information and assistance; and serves as a liaison between Town administration and
the Town Council, as well as to the media.
Fiscal Year 2007- 2008 Accomplishments
• Completed the programs and services assigned by the Town Council as outlined by the FY07-08 Budget.
• Strengthened intergovernmental relations, particularly with Municipal Utility Districts (MUD), surrounding
cities and school district.
• Continued a proactive communication process, utilizing the newsletter, list-serve, website, Channel 7, the
marquees and Citizen Relationship Management System (CRMs).
• Ensured that appropriate training was provided to qualified staff and professional residents on boards and
commissions.
• Reviewed and reconfigured the workforce and working environment to maximize efficiency and improve
workflow for all employees, volunteers, boards, commissions and advisory groups.
• Worked with elected officials, fellow staff members and residents to ensure orderly and timely development
of remaining land within the Town.
• Worked with volunteers and Town Council to develop survey of current interests.
• Completed Public Improvement District (PID) bond funding.
• Completed a four public entity agreement to construct Northwest Parkway to serve Byron Nelson High
School.
• Worked with the Municipal Utility Districts (MUD), Town Council, and consultant to develop and produce a
financial analysis for Town/MUD consolidation scenarios.
• Contracted for city-wide communication device (Connect CTY) to notify residents of road closures, important
meeting dates and times, and public safety issues.
• Conducted a Joint Election in May.
• Facilitated 174 requests for information.
• Played an intricate role in the first residential Pubic Improvement District in the State of Texas by facilitating
the meetings and supplying support services to the many parties involved and controlling the legal
documents and agreements between the Town and the private developer.
• Expanded newsletter circulation by negotiating an agreement with the Trophy Club Times.
• Completed digitization of Town Ordinances, Resolutions, Proclamations and Minutes.
Town Council Page 39 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB, TEXAS
Annual Program of Services
“a great place to call home””
GENERAL FUND
MANAGER’S OFFICE (continued)
Fiscal Year 2008- 2009 Departmental Objectives
• Continue development, review, and construction of Public Improvement District (PID).
• Continue facilitation of joint Town and Municipal Utility District consolidation study.
• Continue focus on evaluating and attracting new economic development growth and funding options to the
Town.
• Oversight and management of Northwest Parkway construction project that involves four public entities and
a private developer.
• Continue discussions with the Army Corps of Engineers to develop and finalize a Loop Road Connection
plan.
• Develop in conjunction with the Town Council, a long term strategic plan and Town goals.
• Continue to pursue funding and partnership opportunities with Denton and Tarrant Counties for construction
projects.
• Develop Economic Development Strategic Plan utilizing EDC-4B Board Members.
• Develop Long Term Capital Improvement Plan.
• Update the Records Policy Manual and provide staff training.
• Research and implement a more comprehensive Agenda Management System and provide staff training.
• Redesign the Town of Trophy Club’s website.
• Begin an extensive process of developing a record control schedule for all Town Departments and conduct
an inventory of said records.
• Begin digitization process of the Permit Department files.
Workload Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Produce weekly update for the Town Council N/A N/A N/A 52
• Number of Open Records Requests Processed N/A N/A N/A 72
• Number of Elections Conducted N/A N/A N/A 2
Productivity Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Completion of program and services adopted or
amended in Budget
N/A N/A N/A 100%
• Town documents uploaded to records
management software within 3 days of approval
N/A N/A N/A 100%
• Post approved minutes of all Town Boards and
Commissions to the Town’s website
N/A N/A N/A 100%
Staff 2006-07 2007-08 2007-08 2008-09
• FTE N/A N/A N/A 3.5
Town Council Page 40 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB, TEXAS
Annual Program of Services
“a great place to call home””
GENERAL FUND
HUMAN RESOURCES (103-028)
Mission
The mission of Human Resources is to provide quality services and support in employment, training, employee
relations, benefits, compensation, and payroll such that employees are enabled to better serve their customers
and meet the organizational goals of the Town.
Departmental Goal
Human Resources is responsible for the selection, recruitment and retention of employees; benefits
administration; classification and compensation; employee relations; drug testing program; training and
development; payroll management; legal compliance with state and federal human resource and risk
management laws and regulations; employee benefit insurance procurement; property and liability claims
management; and decisions regarding risk avoidance, risk retention, risk financing and/or risk transfer; provide
quality services and support in risk management techniques to protect Town physical, financial and human
assets from damage, loss, or injury; attract and retain qualified individuals through a competitive compensation
and benefits package; implement processes, procedures, and programs that ensure equal opportunity
employment and legal compliance and enhance diversity in the workplace; and develop, update and administer
competitive, responsive and cost-effective health, life and long/short-term disability programs.
Fiscal Year 2007- 2008 Accomplishments
• Ensured that the best-qualified and capable applicants were interviewed and hired when filling vacant
positions.
• Ensured that employee benefits (group health insurance, dental insurance, retirement system, cafeteria
plan, etc.) were competitive with local municipalities, while providing maximum benefit per dollar expended
by the citizens.
• Implemented and completed personnel policies employee training.
• Implemented an internal monthly HR newsletter.
• Updated the Human Resources intranet page.
• Completed the 2007 Wage and Salary Survey using Texas Municipal League (TML) data.
• Developed an Employee Action Committee.
• Negotiated a minimum increase (7%) in health insurance costs without plan changes.
Fiscal Year 2008- 2009 Departmental Objectives
• Inspire and encourage a high level of employee morale through recognition, effective communication and
delivering constant feedback.
• Update pay plan to market to address turnover, and become more competitive.
• Enhance risk management program related to high number of worker’s compensation and general
liability claims.
• Develop a Wellness Program for staff with the long-term goal of reducing overall costs associated
with health premiums.
• Provide a health fair for employees and their families.
• Review and update the Town’s Personnel Policy Manual.
• Through Employee Action Committee, enhance employee relations between coworkers by providing
opportunities to learn and grow together in events such as monthly social gatherings in recognition of
employees’ anniversaries and birthdays.
Town Council Page 41 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB, TEXAS
Annual Program of Services
“a great place to call home””
GENERAL FUND
HUMAN RESOURCES (continued)
Workload Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Number of applications processed (not including
seasonal)
N/A N/A N/A 350
• FMLA requests processed N/A N/A N/A 10
• Workers’ compensation claims processed N/A N/A N/A 5
Productivity Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Benefit issues identified and resolved within 10
working days
N/A N/A N/A 95%
• Percentage of worker’s compensation filed within
legal requirements
N/A N/A N/A 90%
• Maintain 90% employee retention
(not including seasonal)
N/A N/A N/A 100%
Staff 2006-07 2007-08 2007-08 2008-09
• FTE N/A N/A N/A 0.5
Town Council Page 42 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB, TEXAS
Annual Program of Services
“a great place to call home”
GENERAL FUND
FINANCE (103-029)
Mission
The Finance Department’s mission is to safeguard the Town’s assets by maximizing resources, minimizing
costs and protecting cash principle; ensure the Town’s financial accountability and responsible use of resources;
and plan for the Town’s future financial growth and ensure that the Town remains fiscally sound.
Departmental Goal
The Finance Department is the financial arm of Town operations, which is responsible for tax, treasury, budget
and accounting functions. The department oversees preparation of various internal and external financial
reports, manages the Town’s portfolio, cash, debt service and hotel occupancy tax program. The department
aims to optimize the Town’s interest earnings potential; maintain a working relationship with the appraisal
districts (Denton and Tarrant County); collect, record, summarize and report the results of all financial
transactions that occur within Town operations; prepare the annual audit; provide the highest level of service in
administering the Town’s budget and implementing innovative approaches toward budgeting
Fiscal Year 2007- 2008 Accomplishments
• Backfilled the Financial Analyst position, which has been vacant for approximately two years.
• Successfully completed the integration and update of the financial software package to a Windows version.
• Completed Janitorial Services Request for Proposal (RFP) and negotiated selection of new vendor.
• Developed a grant notification and submittal process.
• Developed a vehicle/equipment loan and lease notification and submittal process.
• Developed an asset notification and submittal process.
• Further enhanced the Hotel & Motel reporting process, to include better auditing of federal/state exemptions.
• Submitted bi-annual Ways & Means report to Town Council.
• Received unqualified annual audit.
• Adopted a balanced budget with a reduction in expenditures.
Fiscal Year 2008- 2009 Departmental Objectives
• Take initial steps to obtain the Distinguished Budget Award and exemplary rating as a communication
device, policy document, operation guide, and financial plan from the Government Finance Officers
Association’s (GFOA) Distinguished Budget Award program.
• Integrate billing options into Trophy Club’s website by creating a means to make payments online (i.e.
Municipal Court, Permitting, etc).
• Implement an education process to increase awareness of the Trophy Club Public Improvement District to
both the general public and its residents.
• Continue the implementation and enhancement of our financial software package, to include document
scanning.
• Continue development of a five year long-range Capital & Replacement Schedule, which will address critical
infrastructure and operational needs.
• Continue development/update of accounting policies and procedures to ensure compliance with
Governmental Accounting Standards Board (GASB)/GAAP requirements.
• Continue to improve and document internal control procedures.
• Receive unqualified annual audit.
• Research purchasing alternatives in an effort to continue reducing expenditures for next fiscal year.
Town Council Page 43 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB, TEXAS
Annual Program of Services
“a great place to call home”
GENERAL FUND
FINANCE (continued)
Workload Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Journal entries/checks processed N/A N/A N/A 3,500
• Payroll transactions processed N/A N/A N/A 3,000
• Purchase card transactions processed N/A N/A N/A 2,500
Productivity Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• General obligation bond rating N/A N/A N/A A2
• Overtime costs N/A N/A N/A $3,500
• Vendor invoices processed within 30 days N/A N/A N/A 99%
Staff 2006-07 2007-08 2007-08 2008-09
• FTE N/A N/A N/A 2.0
Town Council Page 44 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB, TEXAS
Annual Program of Services
“a great place to call home”
GENERAL FUND
INFORMATION SERVICES (103-033)
Mission
It is the mission of the Information Services (IS) Department to provide technological support to the Town of
Trophy Club and the Trophy Club Municipal Utility Districts, providing the information systems resources for
these entities to efficiently service the needs of our citizens.
Departmental Goal
Provide technological resources and support that enables the staff to work more efficiently and utilize
technology to better serve the citizens of Trophy Club.
Fiscal Year 2007- 2008 Accomplishments
• Provided ongoing software training for Town and Municipal Utility District (MUD) staff to improve job
performance and increase efficiency.
• Worked with individual departments to find ways to utilize technology to streamline process and increase
efficiency.
• Specific tracking of issues and resolutions with a built-in knowledge base.
• Designed and implemented Police video retention server and network.
• Researched and implemented Audio and Video upgrade to the Council/MUD Chambers.
• Replaced and updated 16 computers, two servers, two printers, and one plotter.
Fiscal Year 2008- 2009 Departmental Objectives
• Plan for hardware and software upgrades, as required to keep up with staff needs and office locations.
• Stay informed of current security threats and provide for the most secure network possible with the
resources available.
• E-Government: Continue to develop the website and work with departments to enable citizens to access
additional information for as many services as feasible online.
• Continue to examine emerging technology that can increase productivity and utilize as feasible.
• Monitor telephone and cellular expenses frequently to ensure that we are getting the best value.
• Purchase and implement new agenda management program.
Workload Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Applications supported N/A N/A N/A 136
• Devices/Servers supported N/A N/A N/A 269
• Work order requests N/A N/A N/A 480
Productivity Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Scheduled server uptime N/A N/A N/A 90%
• Scheduled web services uptime N/A N/A N/A 95%
• Work orders resolved within Helpdesk
predefined timeframe categories
N/A N/A N/A 90%
Staff 2006-07 2007-08 2007-08 2008-09
• FTE N/A N/A N/A 1.0
Town Council Page 45 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB, TEXAS
Annual Program of Services
“a great place to call home”
GENERAL FUND
LEGAL (103-034)
Mission
Provide quality legal services and representation efficiently and ethically in all matters affecting the Town of
Trophy Club in a manner that helps to achieve the Town’s goals and objectives. Provide the best possible legal
instruments for Town projects within the time available for document preparation and review.
Departmental Goal
Provide the most effective legal representation possible in litigation-related activities involving the Town of
Trophy Club, while meeting all court-imposed deadlines and making all efforts to minimize outside legal fees
associated with litigation. Assist Town Departments in a proactive manner to minimize legal liabilities and
provide legally viable options to accomplish goals, to the extent allowed.
Fiscal Year 2007- 2008 Accomplishments
• Minimize costs of outside legal counsel by obtaining necessary training, acting as lead legal counsel, and by
utilizing outside legal counsel in a consulting capacity to the extent practicable.
Fiscal Year 2008- 2009 Departmental Objectives
• Provide legal representation for and advice to Town Council, Staff, and Town appointed boards
and commissions.
• Prepare and/or review ordinances, resolutions, and contracts for Town Council consideration.
• Provide legal advice on programs, procedures, projects and services provided by the Town.
Workload Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Ordinances/Resolutions/documents
reviewed/prepared
N/A N/A N/A 100
• Agendas reviewed N/A N/A N/A 35
• Requests for general legal
research/advice/meetings attended
N/A N/A N/A 300
Productivity Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Percentage of trials successfully prosecuted N/A N/A N/A 95%
• Requests for legal services processed within
provided deadline
N/A N/A N/A 95%
Staff 2006-07 2007-08 2007-08 2008-09
• FTE N/A N/A N/A 1.0
Town Council Page 46 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB, TEXAS
Annual Program of Services
“a great place to call home”
GENERAL FUND
POLICE (103-035)
Mission
The mission of the Police Department is to provide for a safe environment for the citizens and visitors of Trophy
Club by increasing police/community partnerships and encouraging the voluntary compliance of all laws and
ordinances.
Departmental Goal
The Police Department is committed to providing the highest level of police service through public education,
emergency response and enforcement activity. By utilizing dedicated and highly trained personnel, the Police
Department can more efficiently protect the lives, property and welfare of our community.
Fiscal Year 2007- 2008 Accomplishments
• Recruited and graduated Class of 2008 Law Enforcement Explorer Post 953.
• Completed a second Citizen’s Police Academy.
• Work toward becoming a recognized agency by continuing to update applicable policy and procedures to
ensure legal and procedural clarity, structure, and conformity.
• Continued to promote appropriate law enforcement strategies that serve to keep the level of crime among
the lowest in the DFW metroplex.
• Conducted two Public Safety programs (fall and spring) to increase public awareness of crime prevention
tactics they can use.
• Planned and coordinated 1st Annual Trophy Club Bike Rodeo.
• Implemented Citizens on Patrol program for graduates of the Citizens Police Academy to provide those
volunteers with means to further participate in the police/community partnership.
• Worked with the Fire Department to complete the Town Emergency Plan.
• Initiated a needs assessment to replace the existing police building with a new facility.
• Initiated planning for a new School Resource Officer in anticipation of the new high school.
• Obtained an extension of the state grant funding of the School Resource Officer.
• Applied for state grant funding for a Special Crimes Investigator.
• Continued with Child Predator Internet Crimes Detail in partnership with schools and the Secret Service.
• Obtained a grant for a new Mobile Crime Scene Unit.
Fiscal Year 2008- 2009 Departmental Objectives
• Continue to recruit and graduate a new for Law Enforcement Explorer Post 953 class.
• Hold a third additional Citizen’s Police Academy.
• Increase participation in our National Night Out (NNO) Against Crime activities and Neighborhood Watch
program through assignment of a part-time Community Service Officer.
• Finalize work toward becoming a state recognized agency.
• Continue to update applicable policy and procedures to ensure legal and procedural clarity, structure and
conformity.
• Continue to promote appropriate law enforcement strategies that serve to keep the level of crime among the
lowest in the DFW metroplex.
• Continue to conduct two Public Safety programs (fall and spring) to increase public awareness of crime
prevention tactics they can use.
• Update and improve the Citizens on Patrol program
• Partnership with Fire Department to implement training for the Community Emergency Response Team.
• Complete the needs assessment to replace the police building with a new facility.
• Continue planning for a “phasing in” of new police positions to provide adequate law enforcement for a new
high school and residential development.
• Continue with Child Predator Internet Crimes Detail in partnership with schools and the Secret Service.
Town Council Page 47 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB, TEXAS
Annual Program of Services
“a great place to call home””
GENERAL FUND
POLICE (continued)
Workload Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Calls for service N/A N/A N/A 17,500
• Total crimes reported N/A N/A N/A 355
• Number of index crimes N/A N/A N/A 190
Productivity Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Index crimes cleared by suspect arrest N/A N/A N/A 40%
• Average response time (min/call) N/A N/A N/A 1.25
• Time on call (min/call) N/A N/A N/A 26
Staff 2006-07 2007-08 2007-08 2008-09
• FTE N/A N/A N/A 15.5
Town Council Page 48 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB, TEXAS
Annual Program of Services
“a great place to call home”
GENERAL FUND
MUNICIPAL COURT (103-036)
Mission
The mission of the Municipal Court Department is to provide those Town of Trophy Club serves with high quality
customer service that is effective, efficient, and delivered in a professional environment, while accomplishing the
duties incumbent upon it by the Town of Trophy Club Charter and the laws of the State of Texas, thereby
earning and maintaining the public's respect, confidence and satisfaction; and to ensure all defendants receive
fair and impartial treatment and are aware of all options available under state law.
Departmental Goal
Provide fair, timely, and speedy resolution of cases involving violations, infractions, and crimes in a manner,
which is efficient both for the Town and for the defendants/citizens; ensure defendants' strict compliance with
judicial orders, including the payment of Court-ordered fines and fees and the completion of Court-ordered time
obligations such as jail time, special counseling or classes or Community Service; ensure timely processing of
all monies received, as well as the reconciliation of these accounts and forwarding of mandatory payments to
the appropriate parties.
Fiscal Year 2007- 2008 Accomplishments
• Successfully completed first Statewide Warrant Roundup and cleared 38 warrants, totaling approximately
$4,100 with a minimal $100 in associated expenses.
• Incorporated software updates and change in court costs mandated by legislative update.
• Municipal Court Clerk sat for Level II Certification testing and passed two of three required modules.
• Visited with several vendors to begin researching the possibility of accepting payments via the internet.
• Enhanced court oversight process by broadening random audit process, to include dismissals, monetary
adjustments and credit for time served.
• Successful transition of quarterly Comptroller and monthly internal reconciliation report process from Court
Administrator to Court Clerk.
Fiscal Year 2008- 2009 Departmental Objectives
• Maintain high profile in state and local professional organizations, such as the Texas Court Clerks
Association (TCCA), North Texas Court Clerks Association (NTCCA), Texas Municipal Courts Education
Center (TMCEC), and the North Texas Municipal Court Administrators (NTMCA).
• Court Administrator and Court Clerk to achieve Level II Certification.
• Deputy Court Clerk to attend thirty-two (32) hour New Court Clerk Program.
• Enhance the phone message system by offering various menu options in which to defendants may receive
information.
• Upgrade to Windows based version of current court software.
• Continue development/update of Standard Operating Procedures (SOP) for Court, to include finalization of
judge and prosecutor orders.
• Complete research and incorporate increased convenience by accepting payments via the internet.
Town Council Page 49 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB, TEXAS
Annual Program of Services
“a great place to call home””
GENERAL FUND
MUNICIPAL COURT (continued)
Workload Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Tickets processed N/A N/A N/A 1,550
• Offenses processed N/A N/A N/A 1,690
• Warrants issued N/A N/A N/A 360
Productivity Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Quarterly Comptroller report filed timely N/A N/A N/A 100%
• Dismissal rate (Motion by State) N/A N/A N/A 3.5%
• Collection company clearance rate N/A N/A N/A 35%
Staff 2006-07 2007-08 2007-08 2008-09
• FTE N/A N/A N/A 1.0
Town Council Page 50 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB, TEXAS
Annual Program of Services
“a great place to call home”
GENERAL FUND
RECREATION (103-041)
Mission
The mission of the Recreation Department is to preserve and enhance the Town of Trophy Club’s exceptional
quality of life by offering our citizens a variety of recreational and athletic opportunities and special events that
combine to create an environment that fosters both community spirit and pride.
Departmental Goal
To foster a positive community image through the holding of special events and Town sponsored functions.
Create and implement recreational programming throughout all Town facilities, giving our citizens a more
diverse and expanded range of leisure and athletic opportunities. Expand the special event programs by
creating new public events around existing themes.
Fiscal Year 2007- 2008 Accomplishments
• Successfully assumed the swim team program and exceeded the maximum program enrollment.
• Continued working with the Northwest Independent School District to implement the second year of youth
Day Camp program operated in Northwest Independent School District facilities.
• Continued to expand the special event program by adding new events, increasing participation by 33%.
• Worked with the University of North Texas and various local non-profit organizations to implement two
separate 5k race events.
• Completed the process of breaking-out the Recreation Department into individual programs for more
efficient expense and revenue reporting.
Fiscal Year 2008- 2009 Departmental Objectives
• Work with Northwest Independent School District to increase Day Camp enrollment by distributing fliers in
school earlier than in past years.
• Implement a recreation programming model to examine all recreational opportunities available throughout
the build-out phase of the Town.
• Using the Comprehensive Park Plan, explore the Town’s athletic programming needs.
• Implement a joint-use agreement with the Northwest Independent School District for facilities at Byron
Nelson High School for classroom space to hold recreation programs.
• Continue expanding community events by adding two additional events (Easter Celebration and Pet Fair).
• Increase community sponsorships of events.
Workload Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Recreation programs offered N/A N/A N/A 8
• Community Events offered N/A N/A N/A 7
• Swim Team enrollment N/A N/A N/A 180
Productivity Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Recreation program enrollment as to capacity N/A N/A N/A 70%
• Attendees at events (cumulative) N/A N/A N/A 1,700
• Sponsorship increase from previous year N/A N/A N/A 30%
Staff 2006-07 2007-08 2007-08 2008-09
• FTE N/A N/A N/A 2.0
Town Council Page 51 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB, TEXAS
Annual Program of Services
“a great place to call home”
GENERAL FUND
PARKS (103-042)
Mission
The mission of the Parks Department is to preserve and enhance the Town of Trophy Club’s exceptional quality
of life through the planning, maintaining, and landscaping of the parks and public areas.
Departmental Goal
Care for and maintain all of the Town’s landscaping and public parks. Install the necessary amount of trees in
order to remain a Tree City. Build upon and add to the existing amenities of all the Town’s parks. Coordinate
the funding of park projects with Economic Development Corporation (EDC) 4A and 4B. Plan for the
development and acquisition of additional Parkland that will address both the current and future needs of the
community.
Fiscal Year 2007- 2008 Accomplishments
• Worked with sports associations and the Park Board to plan and develop additional park properties.
• Installed new amenities at Harmony Park, as part of a restoration and improvement project in conjunction
with EDC 4A.
• Began and completed formulating a Comprehensive Park Plan consistent with long term goals and projects.
• Developed marketing strategies to increase visibility and awareness of the parks and recreational facilities.
• Created outdoor programming for the current parks.
• Assumed maintenance and preparation of all sports fields.
Fiscal Year 2008- 2009 Departmental Objectives
• Develop maintenance plan to address the future active and passive parkland acquisitions.
• Develop a maintenance plan to address increased field usage by the sports associations.
• Implement and maintain additional fields for football at the Baptist church.
• Look for ways to reduce and conserve water in irrigation operations.
Workload Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Medians and common areas maintained N/A N/A N/A 85
• Sports fields maintained N/A N/A N/A 17
• Average weekly irrigation
repairs/adjustments/replacements
N/A N/A N/A 50
Productivity Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Construction of additional t-ball fields N/A N/A N/A 3
• Planting of trees for Tree City requirements N/A N/A N/A 50
• Conversion of non-irrigated medians to
xeriscape landscaping
N/A N/A N/A 5
Staff 2006-07 2007-08 2007-08 2008-09
• FTE N/A N/A N/A 8.0
Town Council Page 52 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB, TEXAS
Annual Program of Services
“a great place to call home””
GENERAL FUND
COMMUNITY DEVELOPMENT (103-043)
Mission
The mission of the Community Development Department is to Maintain Trophy Club in such a manner that it
enhances quality of life for current and future residents by seeking compliance with the Town’s Code of
Ordinances. Provide prompt, friendly, and efficient customer service to all.
Departmental Goal
Provide a high level of service to our customers in the areas of permitting, building inspection, code
enforcement, as well as municipal facility construction and maintenance, ensuring all facilities and infrastructure
are constructed and maintained in accordance with federal, state, local, and international codes in the interest of
life, health, and public safety.
Fiscal Year 2007- 2008 Accomplishments
• Monitored and inspected all residential and commercial construction projects to ensure compliance with
Town adopted construction codes.
• Reviewed and amended existing ordinances to maintain accuracy and serve the needs of the residents.
• Worked with Northwest Independent School District (NISD) to provide quality facilities, including the start of
construction of Byron Nelson High School with joint-use facilities such as sports fields, Library, and
Performing Arts Center.
• Worked with developers to complete development and infrastructure of Churchill Downs and The Highlands
subdivisions and started the building process in neighborhoods 3 + 4 (Turnberry).
• Issued forty-eight (48) building permits in the Turnberry subdivision, and three (3) building permits in
Churchill Downs subdivision.
Fiscal Year 2008- 2009 Departmental Objectives
• Achieve quality building inspections at the NISD Byron Nelson High School project, to allow expected
completion in summer 2009.
• Maintain turn around time of building plan review and building inspections in the Highlands and Churchill
Downs subdivisions.
• Building Official to complete Certified Building Official certification.
• Work with architects, engineers, and contractors for potential commercial development.
• Conduct quality inspections through consistent interpretations of building codes, zoning, and other
ordinances.
• Upgrade software to streamline permitting process in order to handle large-scale development.
Town Council Page 53 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB, TEXAS
Annual Program of Services
“a great place to call home””
GENERAL FUND
COMMUNITY DEVELOPMENT (continued)
Workload Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Number of inspections annually N/A N/A N/A 2,000
• Number of plan reviews complete per week (new
permits issued)
N/A N/A N/A 6
• Number of citizen/contractors inquiries per day
(phone calls and walk-ins)
N/A N/A N/A 50
Productivity Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Turn around time for plan review (in days) N/A N/A N/A <4
• Response time for all inquiries (in days) N/A N/A N/A <1
• Turn around time to perform inspections after
called in by contractor (in days)
N/A N/A N/A <2
Staff 2006-07 2007-08 2007-08 2008-09
• FTE N/A N/A N/A 2.0
Town Council Page 54 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB, TEXAS
Annual Program of Services
“a great place to call home””
GENERAL FUND
PLANNING & ZONING (103-044)
Mission
The mission of the Planning & Zoning Department is to support the goals and objectives of the Comprehensive
Land Use Plan and other adopted development guides; support and implementing the Town Council’s
development goals by reviewing and enforcing current regulations and policies; support the decisions, policies
and directives of the Zoning Board of Adjustment, Planning and Zoning Commission and Town Council on
matters impacting the physical development of the community; explain policies to the public and developers
consistently and professionally; provide a review process for the development community that is timely and
efficient; as well as ensure that the Zoning and Subdivision ordinances reflect current Council policies.
Departmental Goal
The Planning and Zoning Department provides for the review, analysis and processing of development projects
impacting the physical growth of the community. The purpose of this review process is to ensure that proposed
developments follow adopted plans, guidelines, and policies (Comprehensive Zoning Ordinance, Subdivision
Regulations) that are beneficial to the community as a whole. The Planning Department is the primary contact
for property owners, developers, surveyors, and engineers who desire to develop property in the Town. Primary
activities include the review and recommendation of proposed subdivision plats, rezoning, site plans, and
variances to the Zoning Board of Adjustment, Planning and Zoning Commission, and Town Council.
Fiscal Year 2007- 2008 Accomplishments
• Amended planned development ordinances and subdivider’s agreements for Planned Development No. 27
(The Highlands) to allow the developer and builders quicker accessibility to the neighborhoods to begin
construction.
• Preliminary Platted Canterbury Hills & Water’s Edge subdivisions.
• Nine Final Plats approved for a total of 557 platted residential lots.
• Three replats approved (2 residential, 1 commercial).
• Reviewed Value Place Hotel Signage per Council directive.
• Nine zoning variance requests presented to the Zoning Board of Adjustment on behalf or property owners (5
approved, 2 approved with stipulations, 1 denied, 1 withdrawn).
Fiscal Year 2008- 2009 Departmental Objectives
• Provide effective planning support to the public, Town staff, the Planning & Zoning Commission and Town
Council.
• Review and facilitate platting and development of future phases of PD-27, The Highlands at Trophy Club,
Canterbury Hills, and Waters Edge at Hogan’s Glen.
• Ensure that the design of all plans, specifications, and plats of all developments are in compliance with
Town Ordinances and development practices.
• Coordinate with the Town Engineer, Planning Consultant and Building Inspector/Official to ensure the
construction and inspections of all developments are in compliance with engineering principals and
development practices and Town Ordinances.
• Provide accurate and timely information and assistance to other Town departments, developers, engineers,
contractors and citizens.
• Maintain department web page, providing current project/development information to residents and
developers.
• Evaluate Comprehensive Land Use Plan to assess need to update to reflect growth and development of the
Town.
• Continue to support the Planning and Zoning Commission, Zoning Board of Adjustment, and Town Council
by providing agenda support, reports, analysis, recommendations and meeting minutes concerning
development matters.
Town Council Page 55 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB, TEXAS
Annual Program of Services
“a great place to call home””
GENERAL FUND
PLANNING & ZONING (continued)
Workload Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• P&Z meetings attended N/A N/A N/A 18
• ZBA meetings attended N/A N/A N/A 6
• Plats processed N/A N/A N/A 6
• Ordinance amendments to reflect Council policies N/A N/A N/A 2
Productivity Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Plats filed with Denton County and Tarrant
County within 30 days of approval (%)
N/A N/A N/A 90%
• Development Review Committee meetings held N/A N/A N/A 12
Staff 2006-07 2007-08 2007-08 2008-09
• FTE N/A N/A N/A 1.0
Town Council Page 56 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB, TEXAS
Annual Program of Services
“a great place to call home””
GENERAL FUND
STREETS (103-046)
Mission
The mission of the Streets Department is to constantly strive to create and maintain above-standard roadways
and infrastructure in a cost-effective manner; and to consistently work towards having a very efficient storm
sewer system that protects our environment, our infrastructure and our residents.
Departmental Goal
The Streets Department is responsible for professionally maintaining, inspecting and enhancing the Town’s
Roadways and Infrastructure in a manner that is dedicated to excellence and community satisfaction. Storm
Sewer, a division of the Streets Department, is responsible for professionally inspecting, repairing and
maintaining the Town’s Storm Sewer infrastructure in a manner that best serves the community and the
environment.
Fiscal Year 2007- 2008 Accomplishments
• Increased amount of concrete paving repairs performed by Town employees rather than outside
contractors.
• Developed plans and initiated process to begin construction of street bond program Phase II, including Oak
Hill, Avenue 20, Brook Hollow Lane, and Brook Hollow Court.
• Created a street sign inventory.
• Devised and implemented procedure for inspecting, repairing and maintaining the Town storm sewer
network.
Fiscal Year 2008- 2009 Departmental Objectives
• Continue to increase amount of in house street repairs.
• Provide street sweeping service on a regular schedule, twice per year.
• Refine current storm drain inspection process.
• Develop and complete a professional Drainage Study covering the entire Town.
Workload Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Street sweeping (curb miles) N/A N/A N/A 26
• Concrete placed/poured (cubic yards) N/A N/A N/A 6
• Striping (linear feet) N/A N/A N/A 56
• Storm Drain Structure Inspection & Cleaning N/A N/A N/A 60
• Storm Drain System Repairs N/A N/A N/A 45
Productivity Measures
2006-07
Actual
2007-08
Actual
2007-08
Estimate
2008-09
Proposed
• Response to resident calls in under 48 hours N/A N/A N/A 100%
• Development Review Committee meetings held N/A N/A N/A 26
• Ratio of lane miles of street maintained per
employee
N/A N/A N/A 82:1
Staff 2006-07 2007-08 2007-08 2008-09
• FTE N/A N/A N/A 6.0
Town Council Page 57 of 72 Meeting Date: July 18, 2009
Manager's
Office
Human
Resources
Westlake 1,711 Westlake 79
Roanoke 287 Highland Village 25
Argyle 168 Southlake 22
Highland Village 107 Keller 19
Grapevine 81 Grapevine 11
Trophy Club 69 Flower Mound 8
Keller 41 Trophy Club 5
Southlake 37 Roanoke Manager's Office
Flower Mound 18 Argyle -
Police Fire/EMS
Roanoke 611 Westlake 2,343
Highland Village 221 Roanoke 364
Argyle 214 Grapevine 203
Southlake 208 Southlake 200
Keller 188 Keller 169
Trophy Club 182 Flower Mound 118
Flower Mound 155 Highland Village 117
Grapevine 35 Trophy Club 86
Westlake -Argyle -
Finance Technology
Westlake 213 Southlake 73
Highland Village 79 Westlake 71
Southlake 45 Trophy Club 28
Trophy Club 33 Grapevine 23
Argyle 28 Flower Mound 20
Keller 23 Argyle 15
Flower Mound 22 Highland Village Finance
Grapevine 17 Roanoke Manager's Office
Roanoke Manager's Office Keller -
Comparative Expenditures Per Capita
Town Council Page 58 of 72 Meeting Date: July 18, 2009
Planning Parks
&
Recreation
Southlake 39 Roanoke 322
Westlake 27 Southlake 182
Keller 21 Trophy Club 173
Trophy Club 18 Westlake 150
Flower Mound 9 Highland Village 125
Grapevine 6 Grapevine 115
Argyle -Flower Mound 100
Highland Village -Keller 67
Roanoke - Argyle 4
Building
Inspections
Streets
&
Drainage
Trophy Club 64 Highland Village 180
Southlake 41 Grapevine 177
Roanoke 39 Argyle 133
Highland Village 23 Keller 125
Argyle 20 Southlake 112
Flower Mound 17 Roanoke 108
Grapevine 14 Trophy Club 92
Keller 11 Flower Mound 52
Westlake -Westlake -
Town Council Page 59 of 72 Meeting Date: July 18, 2009
Employees
Per Captia
Westlake 0.030
Roanoke 0.019
Southlake 0.011
Trophy Club 0.010
Highland Village 0.009
Keller 0.008
Flower Mound 0.008
Grapevine 0.007
Comparative Staffing Per Capita
2008-2009 Budget
Town Council Page 60 of 72 Meeting Date: July 18, 2009
CAPITAL IMPROVEMENT PROGRAM
2009-2014
2009-10 2010-11 2011-12 2012-13 2013-14 TOTAL O & M Costs
STREET IMPROVEMENTS
Indian Creek (Creekmere to Greenhill)375,550 - - - - 375,550
Greenhill 270,900 - - - - 270,900
Pin Oak Court 107,940 - - - - 107,940
Phoenix (Pebble Beach to Shields)- 257,324 - - - 257,324
Pebble Beach (Indian Creek to end)- 252,473 - - - 252,473
Timberline Court - 47,628 - - - 47,628
Indian Creek (Greenhill to end)- - 286,724 - - 286,724
Southbound Trophy Club (Bobcat to Durango)- - 752,737 - - 752,737
Troon Court/ Drive - - 322,321 - - 322,321
Public Services Maintenance Facility - - 900,000 - - 900,000
Portland Drive - - - 124,964 - 124,964
Woodlands Court - - - 91,170 - 91,170
Llano Drive - - - 216,377 - 216,377
Wilshire Drive - - - 79,500 - 79,500
Lee Court - - - 116,698 - 116,698
Murfield Court - - - 136,877 - 136,877
Trophy Club (Durango to Riviera Court)- - - - 709,566 709,566
Glendale Court - - - - 76,326 76,326
Ross Court - - - - 59,223 59,223
Total Street Improvements 754,390$ 557,425$ 2,261,782$ 765,586$ 845,115$ 5,184,298$
DRAINAGE SYSTEM IMPROVEMENTS
Town-wide Drainage study 125,000 - - - - 125,000
- - - - - -
- - - - - -
- - - - - -
- - - - - -
Total Drainage System Improvements 125,000$ - - - - 125,000$
LAND DEVELOPMENT
Update of Comprehensive Land Use Plan 75,000 - - - - 75,000
- - - - - -
- - - - - -
- - - - - -
Total Community Development 75,000$ -$ -$ -$ -$ 75,000$
PUBLIC SAFETY
Architectural Fees for New Police Station 100,000 - - - - 100,000
New Police Station Construction - - 7,500,000 - - 7,500,000 100,000
- - - - - -
- - - - - -
Total Police 100,000$ -$ 7,500,000$ -$ -$ 7,600,000$
Total 1,054,390$ 557,425 9,761,782 765,586 845,115 12,984,298$
Town Council Page 61 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB
General Fund
REVENUE AND EXPENDITURE SUMMARY
2007-08 2008-09 2009-10 2010-11 2011-12
REVENUES ACTUAL ADOPTED PROPOSED PROJECTED PROJECTED
Property Taxes 2,639,337$ 2,920,055$ 3,081,657$ 3,174,107$ 3,269,330$
Sales Taxes 595,118 627,858 631,360 650,301 669,810
Franchise Fees 499,134 538,092 565,680 582,650 600,130
Building Permits 311,115 840,000 384,000 395,520 407,386
Developers Fees 336,210 116,500 56,500 58,195 59,941
Trash and Drainage 409,554 437,090 470,931 494,478 519,201
EMS and Municipal Court 259,200 266,013 265,445 273,408 281,611
Transfers and Other Revenue 1,931,059 301,501 312,775 322,158 331,823
Recreation Programs 134,518 181,516 196,720 206,556 216,884
REVENUES $7,115,245 $6,228,625 $5,965,068 $6,157,373 $6,356,115
2007-08 2008-09 2009-10 2010-11 2011-12
EXPENDITURES ACTUAL ADOPTED PROPOSED PROJECTED PROJECTED
Emergency Medical Services 750,684 666,019 660,095 784,932 715,727
Manager's Office 438,522 536,068 470,459 468,133 486,650
Human Resources 28,016 39,219 44,048 46,472 48,672
Finance 223,094 256,231 333,024 346,167 363,081
Information Systems 180,885 213,707 201,816 210,960 218,910
Legal 165,220 149,589 152,700 155,912 159,201
Police 1,372,750 1,411,784 1,384,854 1,422,870 1,503,927
Municipal Court 69,286 76,463 81,107 84,735 88,934
Facilities Management 94,511 101,705 101,277 105,454 109,813
Recreation Total 419,820 455,987 480,983 510,893 530,544
Recreation General 169,317 130,629 133,306 138,580 143,966
Athletic Programs 1,459 356 - 8,502 8,502
Pool 202,878 214,614 215,259 225,912 236,857
Recreation Programs 3,925 4,545 5,522 7,790 7,832
Day Camp Programs 42,241 68,582 67,552 69,141 70,745
Community Events - 16,229 37,762 38,890 40,056
Swim Team - 21,032 21,582 22,078 22,586
Parks Total 738,657 777,309 790,551 798,574 824,452
Parks General 512,633 530,563 538,209 538,661 556,743
Independence Park 58,128 65,522 59,300 61,079 62,911
Harmony Park 53,323 50,333 47,200 48,616 50,074
Beck Park 6,489 - - - -
Lakeview Soccer Fields 11,840 21,085 20,949 21,577 22,225
Medians & Common Areas 96,243 109,806 124,893 128,640 132,499
NE Park - - - - -
Community Development 489,583 493,906 486,010 501,235 517,249
Planning & Zoning 125,090 141,188 130,573 135,049 139,896
Fire Department 870,860 - - - -
Streets Total 593,445 791,450 647,571 577,175 618,072
Streets 448,167 594,655 520,640 512,101 550,040
Storm Drainage 55,014 114,340 126,931 65,075 68,032
Construction Inspections 90,263 82,455 - - -
EXPENDITURES 6,560,423$ 6,110,625$ 5,965,068$ 6,148,560$ 6,325,129$
TOTAL REVENUES (SHORTFALL)/SURPLUS 554,822$ 118,000$ 0$ 8,813$ 30,985$
Town Council Page 62 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB
2009-2010 BUDGET ASSUMPTIONS
BUDGET DEVELOPMENT
Balanced budget - Management will present a proposed budget focused on financial
stability with resources equal to or in excess of expenditures
Revenue projections – Revenue projections will be based on historical and current trends
• Projections will include the estimated impact of completed new development
(example: Byron Nelson High School, Royal Troon, phases of Turnberry, etc.)
• Projections will include conservative estimates for prospective development
• Grants and outside funding to augment resources will be actively pursued
Management review – The Management Team (Town Manager, Assistant Town Manager,
and Department Directors) will review current service and program levels, including current
fees for service and fee structure
Capital Improvements - Management will present a 5 Year Capital Improvement Program
including estimated costs of projects and funding scenarios
REVENUES
Property tax – Assessed valuation growth scenarios:
• 0%, 5%, and 8%
Sales tax – 3% increase over current year budget
• Current year-to-date collections are 3% over prior year-to-date actual (as of May
collections reported July 8, 2009)
Franchise fees – Projected based on Franchisee’s estimate and trends
• Includes impact from Byron Nelson High School
Development related fees – Projection of 150 new homes built in 2009-10
• Developer fees – Based on current trend and developer’s projection of 150 homes
• Building permits – Based on current trends for “building ready lots” in
neighborhoods where platting and infrastructure construction is complete
• Other fees – Based on departmental estimates
Public safety – Based on departmental projections
Town Council Page 63 of 72 Meeting Date: July 18, 2009
• Emergency Medical Services (EMS) – Based on recent trend of diminished calls
and current pledges from Denton and Tarrant Counties
• Municipal Court Fines/Fees – Based on current trends plus anticipated traffic
associated with opening of Byron Nelson High School
• Grants – Based on approved grants. Will continue active pursuit of available
grants (although not included in budget projections)
Park and Pool – Based on departmental projections
• Park – Based on current activity levels with 5% increase
• Pool – Based on historical trends with 5% increase
• Athletic Programs – Based on current level with no increase (currently at field
saturation)
• Recreation Programs – Based on current level with some minor additional
programming
Intergovernmental – Based on departmental projections
• Transfer from EDC – Based on results from upcoming Board action
• Transfer from MUD – Based on current $10,000 contribution for July 4th Celebration
Other revenues – Based on history, current trends and contracts
• Interest Income – Based on current trend
• Nextel Tower Lease – Based on contract
EXPENDITURES
Service and program levels – The Management Team will review current service and
program levels based on Council priorities
Future replacement program – The proposed budget will include funding options for future
replacement of technology, equipment, and vehicles
Capital improvement projects – The proposed budget will include the financial impact of
current and future capital improvement projects
Performance measures – The proposed budget will include workload and qualitative
performance measures
FUND BALANCE
Adequate fund balance – The proposed budget will provide an adequate ending fund
balance
Use of fund balance – Any use of fund balance will be for one-time expenditures
Town Council Page 64 of 72 Meeting Date: July 18, 2009
TOWN OF TROPHY CLUB APPRAISAL VALUE REPORTS
% CHG FROM PREVIOUS CERTIFIED
FY 2006-07 FY 2007-08 FY 2008-09 FY 2009-10
Date TY 2006 TY 2007 TY 2008 TY 2009
05/15/09 13.80%15.35%10.00%12.60%
05/22/09 14.00%15.00%9.99%12.42%
05/29/09 16.25%14.89%9.90%12.41%
06/05/09 16.18%14.72%9.84%12.20%
06/12/09 15.84%15.22%10.00%10.82%
06/19/09 14.84%14.64%9.74%10.66%
06/26/09 14.92%14.96%9.22%10.43%
07/02/09 14.28%14.13%8.98%9.22%
07/10/09 13.89%13.78%8.63%8.37%
07/17/09 10.57%13.28%4.36%
07/24/09 10.84%11.72%3.36%
-4.23%Year to Date
-2.96%-3.62%-6.63%
Town Council Page 65 of 72 Meeting Date: July 18, 2009
20
0
2
-
2
0
0
3
20
0
3
-
2
0
0
4
20
0
4
-
2
0
0
5
2
0
0
5
-
2
0
0
6
20
0
6
-
2
0
0
7
20
0
7
-
2
0
0
8
20
0
8
-
2
0
0
9
2008-09 VARIANCE
YE
A
R
YE
A
R
YE
A
R
YE
A
R
YE
A
R
Y
E
A
R
Y
E
A
R
Y
E
A
R
ACTUAL TO
MO
N
T
H
AC
T
U
A
L
AC
T
U
A
L
AC
T
U
A
L
AC
T
U
A
L
AC
T
U
A
L
AC
T
U
A
L
AC
T
U
A
L
BUDGET BUDGET
OC
T
O
B
E
R
28
,
5
1
7
25
,
4
1
5
25
,
3
4
9
27
,
4
0
8
29
,
5
1
8
30
,
7
2
4
33
,
7
1
2
32,414
1,297
NO
V
E
M
B
E
R
27
,
5
0
5
25
,
6
4
2
24
,
3
5
3
37
,
3
1
5
33
,
3
9
4
37
,
2
8
9
41
,
0
2
5
39,340
1,684
DE
C
E
M
B
E
R
30
,
0
3
2
38
,
2
4
3
36
,
8
1
6
44
,
8
1
5
49
,
9
0
0
49
,
6
9
3
52
,
7
4
5
52,426
319
JA
N
U
A
R
Y
20
,
2
7
0
27
,
2
7
7
24
,
0
0
4
26
,
6
7
2
39
,
7
4
5
34
,
9
0
7
36
,
5
7
1
36,827
(256)
FE
B
R
U
A
R
Y
20
,
8
5
0
21
,
7
8
5
23
,
9
1
2
26
,
6
1
6
34
,
0
5
8
32
,
4
8
6
30
,
0
1
2
34,273
(4,261)
MA
R
C
H
30
,
2
7
8
57
,
2
2
1
34
,
5
5
5
40
,
0
2
6
34
,
5
7
3
40
,
1
1
7
51
,
9
7
2
42,323
9,649
AP
R
I
L
26
,
0
7
8
36
,
1
8
7
25
,
5
1
5
30
,
9
7
7
38
,
5
6
7
41
,
5
3
3
34
,
5
5
6
43,823
(9,267)
MA
Y
33
,
1
9
1
27
,
5
9
2
23
,
6
3
4
35
,
8
4
3
36
,
0
9
9
37
,
7
9
0
33
,
2
2
8
39,869
(6,641)
JU
N
E
41
,
7
6
2
37
,
8
4
5
35
,
1
1
3
40
,
4
5
9
50
,
1
9
2
50
,
1
2
8
52,885
JU
L
Y
39
,
1
7
4
24
,
3
3
0
26
,
2
0
5
28
,
2
3
4
35
,
3
4
1
42
,
5
3
9
44,878
AU
G
U
S
T
26
,
1
5
0
26
,
2
6
8
29
,
1
4
0
32
,
3
1
3
40
,
7
7
6
34
,
7
9
2
36,706
SE
P
T
E
M
B
E
R
38
,
0
2
0
33
,
7
6
9
29
,
1
3
9
49
,
5
8
3
52
,
1
7
6
44
,
0
9
8
46,523
PE
R
C
A
F
R
36
1
,
8
2
6
$
38
1
,
5
7
4
$
33
7
,
7
3
4
$
42
0
,
2
6
1
$
47
4
,
3
3
6
$
47
6
,
0
9
6
$
31
3
,
8
1
9
$
502,286
$
(7,475)$
RE
P
O
R
T
E
D
B
Y
CO
M
P
T
R
O
L
L
E
R
36
1
,
8
2
6
$
38
1
,
5
7
4
$
33
7
,
7
3
4
$
42
0
,
2
6
1
$
47
4
,
3
3
6
$
47
6
,
0
9
6
$
31
3
,
8
1
9
$
502,286
$
(7,475)$
So
u
r
c
e
s
:
T
e
x
a
s
C
o
m
p
t
r
o
l
l
e
r
o
f
P
u
b
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i
c
A
c
c
o
u
n
t
s
a
n
d
T
o
w
n
o
f
T
r
o
p
h
y
C
l
u
b
F
i
n
a
n
c
e
D
e
p
a
r
t
m
e
n
t
10
-
J
u
l
-
0
9
HI
S
T
O
R
I
C
A
L
M
O
N
T
H
L
Y
C
O
L
L
E
C
T
I
O
N
S
A
N
A
L
Y
S
I
S
GE
N
E
R
A
L
P
U
R
P
O
S
E
C
O
L
L
E
C
T
I
O
N
S
(
1
%
)
TO
W
N
O
F
T
R
O
P
H
Y
C
L
U
B
S
A
L
E
S
A
N
D
U
S
E
T
A
X
To
w
n
Co
u
n
c
i
l
Pa
g
e
66
of
72
Meeting Date: July 18, 2009
20
0
5
-
0
6
20
0
6
-
0
7
20
0
7
-
0
8
20
0
8
-
0
9
20
0
8
-
0
9
VA
R
I
A
N
C
E
C
Y
A
C
T
U
A
L
/
V
A
R
I
A
N
C
E
C
Y
A
C
T
U
A
L
/
YE
A
R
YE
A
R
YE
A
R
YE
A
R
YE
A
R
AC
T
U
A
L
T
O
C
Y
P
R
O
J
E
C
T
E
D
A
C
T
U
A
L
T
O
P
Y
A
C
T
U
A
L
MO
N
T
H
AC
T
U
A
L
AC
T
U
A
L
AC
T
U
A
L
BU
D
G
E
T
AC
T
U
A
L
BU
D
G
E
T
%
V
A
R
I
A
N
C
E
P
R
I
O
R
Y
E
A
R
%
V
A
R
I
A
N
C
E
OC
T
O
B
E
R
27
,
4
0
8
29
,
5
1
8
30
,
7
2
4
32
,
4
1
4
33
,
7
1
2
1,
2
9
7
4.
0
0
%
2,987
9.72%
NO
V
E
M
B
E
R
37
,
3
1
5
33
,
3
9
4
37
,
2
8
9
39
,
3
4
0
41
,
0
2
5
1,
6
8
4
4.
2
8
%
3,735
10.02%
DE
C
E
M
B
E
R
44
,
8
1
5
49
,
9
0
0
49
,
6
9
3
52
,
4
2
6
52
,
7
4
5
31
9
0.
6
1
%
3,053
6.14%
JA
N
U
A
R
Y
26
,
6
7
2
39
,
7
4
5
34
,
9
0
7
36
,
8
2
7
36
,
5
7
1
(2
5
6
)
-0
.
7
0
%
1,664
4.77%
FE
B
R
U
A
R
Y
26
,
6
1
6
34
,
0
5
8
32
,
4
8
6
34
,
2
7
3
30
,
0
1
2
(4
,
2
6
1
)
-1
2
.
4
3
%
(2,474)
-7.62%
MA
R
C
H
40
,
0
2
6
34
,
5
7
3
40
,
1
1
7
42
,
3
2
3
51
,
9
7
2
9,
6
4
9
22
.
8
0
%
11,855
29.55%
AP
R
I
L
30
,
9
7
7
38
,
5
6
7
41
,
5
3
3
43
,
8
2
3
34
,
5
5
6
(9
,
2
6
7
)
-2
1
.
1
5
%
(6,978)
-16.80%
MA
Y
35
,
8
4
3
36
,
0
9
9
37
,
7
9
0
39
,
8
6
9
33
,
2
2
8
(6
,
6
4
1
)
-1
6
.
6
6
%
(4,563)
-12.07%
JU
N
E
40
,
4
5
9
50
,
1
9
2
50
,
1
2
8
52
,
8
8
5
JU
L
Y
28
,
2
3
4
35
,
3
4
1
42
,
5
3
9
44
,
8
7
8
AU
G
U
S
T
32
,
3
1
3
40
,
7
7
6
34
,
7
9
2
36
,
7
0
6
SE
P
T
E
M
B
E
R
49
,
5
8
3
52
,
1
7
6
44
,
0
9
8
46
,
5
2
3
TO
T
A
L
S
42
0
,
2
6
1
$
47
4
,
3
3
6
$
47
6
,
0
9
6
$
50
2
,
2
8
6
$
31
3
,
8
1
9
$
(7
,
4
7
5
)
$
-3
.
8
3
%
9,280
$
3.05%
CU
R
R
E
N
T
PL
U
S
P
R
I
O
R
P
L
U
S
F
U
T
U
R
E
P
L
U
S
A
U
D
I
T
&
LE
S
S
LE
S
S
PL
U
S
TOTAL
PE
R
I
O
D
PE
R
I
O
D
PE
R
I
O
D
U
N
I
D
E
N
T
I
F
I
E
D
S
T
A
T
E
2
%
CU
R
R
E
N
T
PR
I
O
R
PAYMENT
MO
N
T
H
CO
L
L
E
C
T
I
O
N
S
C
O
L
L
E
C
T
I
O
N
S
C
O
L
L
E
C
T
I
O
N
S
C
O
L
L
E
C
T
I
O
N
S
S
E
R
V
I
C
E
F
E
E
R
E
T
A
I
N
E
D
RE
T
A
I
N
E
D
RECEIVED
OC
T
O
B
E
R
32
,
9
6
2
1,
1
9
1
1
26
(6
8
4
)
(6
7
0
)
88
6
33,712
NO
V
E
M
B
E
R
34
,
0
9
3
59
0
26
3
7,
0
7
3
(8
4
0
)
(8
2
4
)
67
0
41,025
DE
C
E
M
B
E
R
52
,
1
2
8
1,
5
3
7
31
7
80
(1
,
0
8
1
)
(1
,
0
6
0
)
82
4
52,745
JA
N
U
A
R
Y
34
,
0
1
8
2,
5
8
5
31
34
1
(7
4
0
)
(7
2
5
)
1,
0
6
0
36,571
FE
B
R
U
A
R
Y
29
,
6
1
1
80
0
11
72
(6
1
0
)
(5
9
8
)
72
5
30,012
MA
R
C
H
52
,
2
6
0
1,
1
9
7
-
35
(1
,
0
7
0
)
(1
,
0
4
8
)
59
8
51,972
AP
R
I
L
33
,
1
1
5
1,
4
5
9
29
1
23
(6
9
8
)
(6
8
4
)
1,
0
4
8
34,556
MA
Y
30
,
9
4
0
82
8
16
0
1,
9
5
7
(6
7
8
)
(6
6
4
)
68
4
33,228
JU
N
E
JU
L
Y
AU
G
U
S
T
SE
P
T
E
M
B
E
R
TO
T
A
L
S
29
9
,
1
2
7
10
,
1
8
8
1,
0
7
5
9,
6
0
7
(6
,
4
0
0
)
(6
,
2
7
2
)
6,
4
9
4
313,819
So
u
r
c
e
s
:
T
e
x
a
s
C
o
m
p
t
r
o
l
l
e
r
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f
P
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b
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c
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T
o
w
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T
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C
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F
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a
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c
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D
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p
a
r
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m
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Pr
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p
a
r
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d
B
y
:
S
t
e
p
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a
n
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G
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F
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a
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s
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TO
W
N
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F
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P
H
Y
C
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B
S
A
L
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A
N
D
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A
X
SA
L
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M
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C
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2
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N
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R
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P
U
R
P
O
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C
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L
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C
T
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(
1
%
)
10
-
J
u
l
-
0
9
10
-
J
u
l
-
0
9
TO
W
N
O
F
T
R
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P
H
Y
C
L
U
B
S
A
L
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A
N
D
U
S
E
T
A
X
YE
A
R
T
O
D
A
T
E
F
O
R
F
I
S
C
A
L
2
0
0
8
-
0
9
GE
N
E
R
A
L
P
U
R
P
O
S
E
C
O
L
L
E
C
T
I
O
N
S
(
1
%
)
To
w
n
Co
u
n
c
i
l
Pa
g
e
67
of
72
Meeting Date: July 18, 2009
D
e
p
a
r
t
m
e
n
t
0
3
5
—
P
o
l
i
c
e
Gr
a
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t
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m
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p
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Aw
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r
d
D
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Am
o
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t
Pu
r
p
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Other Information
Sc
h
o
o
l
R
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s
o
u
r
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e
Of
f
i
c
e
r
21
M
a
r
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h
2
0
0
9
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a
w
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a
c
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d
u
r
i
n
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FY
2
0
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0
$
2
7
,
8
0
2
.
0
0
40
%
S
c
h
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R
e
s
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u
r
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e
Of
f
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r
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a
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a
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y
Hi
g
h
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e
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f
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0
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6
6
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a
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o
f
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w
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r
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t
14
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2
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r
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r
a
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2
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2
0
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0
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u
l
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t
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l
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3
9
8
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5
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9
.
2
6
To
w
n
Co
u
n
c
i
l
Pa
g
e
68
of
72
Meeting Date: July 18, 2009
Grants FY 2009/2010
T
r
o
p
h
y
C
l
u
b
,
T
e
x
a
s
2
De
p
a
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m
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t
0
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2
—
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s
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p
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Am
o
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r
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e
Other Information
Te
x
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a
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&
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69
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72
Meeting Date: July 18, 2009
Town of Trophy Club
Salary Comparisons
2008‐2009
Texas Municipal League provides an annual salary survey of Texas municipalities for
comparative data. The attached analysis provides a comparison of Trophy Club
salaries to neighboring communities with which we compete for workforce including
Roanoke, Northlake, Westlake, Southlake, Keller, Richland Hills and Highland Village.
One of the challenges of being located in a Metropolitan area is that employees can
take a position with another municipality without the need to move.
While several positions were at or above the market average, 85% fell below their
counterparts in the other organizations, some as much as 30% to 40%.
Town Council Page 70 of 72 Meeting Date: July 18, 2009
Town of Trophy Club
Salary Comparisons
July 2009
Position Market Trophy Club Over (Under) % Over (Under)
Market Market
Town Manager 146,894 121,642 (25,252) -17%
Assistant Town Manager 123,968 90,781 (33,187) -27%
Administrative Assistant/Receptionist 37,739 32,460 (5,279) -14%
Town/MUD Secretary 81,120 71,440 (9,680) -12%
Deputy Town/MUD Secretary & RMO 50,919 56,508 5,589 11%
Human Resources Coordinator 57,851 50,389 (7,462) -13%
Town Attorney *133,300 105,362 (27,938) -21%
Police Chief 104,919 92,515 (12,404) -12%
Commander 79,395 73,496 (5,899) -7%
Commander 79,395 69,344 (10,051) -13%
Police Sergeant 63,608 59,230 (4,378) -7%
Administrative Assistant 37,739 35,945 (1,794) -5%
Patrol Officer 49,351 44,270 (5,081) -10%
Patrol Officer 49,351 41,904 (7,447) -15%
Patrol Officer 49,351 53,737 4,386 9%
Patrol Officer 49,351 47,152 (2,199) -4%
Patrol Officer 49,351 41,904 (7,447) -15%
Patrol Officer 49,351 47,076 (2,275) -5%
Patrol Officer 49,351 41,904 (7,447) -15%
Patrol Officer 49,351 42,742 (6,609) -13%
Patrol Officer 49,351 41,904 (7,447) -15%
Student Resources Officer 49,351 47,916 (1,435) -3%
Animal Control/Code Enforcement Officer 46,556 56,876 10,320 22%
Fire Chief 98,505 87,312 (11,193) -11%
Fire Lieutenant 62,956 56,870 (6,086) -10%
Fire Lieutenant 62,956 66,264 3,308 5%
Fire Lieutenant 62,956 62,830 (126) 0%
Engineer - Fire Fighter/EMT-P 59,701 53,047 (6,654) -11%
Engineer - Fire Fighter/EMT-P 59,701 49,881 (9,820) -16%
Engineer - Fire Fighter/EMT-P 59,701 51,039 (8,662) -15%
Fire Fighter/EMT-P 50,280 43,408 (6,872) -14%
Fire Fighter/EMT-P 50,280 43,408 (6,872) -14%
Fire Fighter/EMT-P 50,280 48,609 (1,671) -3%
Fire Fighter/EMT-P 50,280 44,276 (6,004) -12%
Fire Fighter/EMT-P 50,280 54,024 3,744 7%
Fire Fighter/EMT-P 50,280 43,408 (6,872) -14%
Finance Director 113,991 85,000 (28,991) -25%
Chief Financial Analyst 77,858 65,724 (12,134) -16%
Senior Accountant 67,087 62,958 (4,129) -6%
Financial Analyst/Municipal Court Manager 57,790 51,360 (6,430) -11%
Court Clerk 55,274 45,225 (10,049) -18%
Information Services Director 108,647 68,026 (40,621) -37%
Network Support Specialist 52,766 47,430 (5,336) -10%
Planning & Zoning Manager 95,305 57,000 (38,305) -40%
Parks & Recreation Director 95,044 69,641 (25,403) -27%
Parks Supervisor 53,305 50,288 (3,017) -6%
Crew Leader 44,552 33,878 (10,674) -24%
Maintenance Worker 31,101 29,933 (1,168) -4%
Maintenance Worker 31,101 33,192 2,091 7%
Maintenance Worker 31,101 31,552 451 1%
Maintenance Worker 31,101 36,820 5,719 18%
Maintenance Worker 31,101 28,683 (2,418) -8%
Recreation Supervisor 56,738 47,048 (9,690) -17%
Aquatics/Outdoor Coordinator 42,962 43,281 319 1%
Building Inspector 70,112 61,041 (9,071) -13%
Permit Official 53,244 45,391 (7,853) -15%
Streets Superintendent 64,100 73,196 9,096 14%
Crew Leader 44,552 43,452 (1,100) -2%
Street Maintenance Worker I 31,101 32,422 1,321 4%
Street Maintenance Worker II 31,101 29,172 (1,929) -6%
Street Maintenance Worker I 31,101 27,591 (3,510) -11%
Crew Leader 44,552 43,452 (1,100) -2%
TOTAL TOWN 3,676,103 3,242,586 (433,517) -12%
* Town Attorney - Part-Time
Town Council Page 71 of 72 Meeting Date: July 18, 2009
In-House Inspection Services vs Outsourced Inspection Services
Fiscal Year 08-09
Outsourcing:
Projected 151 permits issued @ $735 = $110,985
Projected 300 Misc Insp (Fence, Roof, Elec, Mech, Plumb, etc) @ $40 = $12,000
Projected Swimming Pool Permits/Insp
65 pools with minimum 3 insp each @ $65 = $12,675
Projected 151 Irrigation Permits/Insp @ $40 = $6,040
Projected 2000 total inspections with 25% re-inspections (total 500)
500 re-inspections @ $40 = $20,000
Byron Nelson High School Inspection Services total $21,626
GRAND TOTAL FOR OUTSOURCING INSPECTION SERVICES $183,326
In House:
Current Building Inspector Salary and Benefits: $81,304
Operating Expenses: $2,706
Consumable Supplies: $3,634
Capital: $5,585
Total Cost: $93,229
Total Savings: $183,326 - $93,229 = $90,097
Town Council Page 72 of 72 Meeting Date: July 18, 2009